Visa office in Moscow, Russia
Enquiries
Need help? Find answers to your questions in the Help Centre.
To find out where to submit your application, see your instruction guide.
Case specific:
Use this Web form to:
- ask about an application that has passed the normal processing times
- provide additional information about your application
- report a technical issue
All types of applications: mosco-immigration@international.gc.ca
For technical reasons, we do not receive all messages sent from mail.ru. Please use other email providers when contacting our office.
Diplomats and official visitors: If you are a diplomat or official going on official business to Canada, wishing to have your application submitted directly at the Embassy, please request an appointment by writing to MOSCO-IDV@international.gc.ca. Please note that this address is strictly reserved to diplomats and officials. All other enquiries sent to this address will be deleted without a response.
Closest visa application centre (VAC)
Closest VAC locations:
- Moscow, Vladivostok, and St. Petersburg, Russia
- Yerevan, Armenia
- Almaty, Kazakhstan
- Bishkek, Kyrgyzstan
- Dushanbe, Tajikistan
VACs accept applications for:
- study permits
- work permits
- visitor visas (temporary resident visa)
- travel documents for permanent residents
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