Immigration, Refugees and Citizenship Canada (IRCC) Offices

Offices outside Canada

Visa offices

IRCC visa offices are located in Canadian embassies, high commissions and consulates. They process applications for:

  • permanent immigration
  • visitor visas (temporary resident visas)
  • study permits
  • work permits
  • refugee resettlement
  • travel documents for permanent residents abroad

Find your IRCC visa office.

Canadian embassies, high commissions or consulates

Offices inside Canada

Offices that process applications

The case processing centres (CPCs), the centralized intake office (CIO), and the Operations Support Centre (OSC) receive and process citizenship or immigration applications. You can mail your application to these offices, but they are not open to the public and do not offer assistance with applications.

Read your instruction guide to find out where to submit your application or additional documents.

CPC in Edmonton

The case processing centre in Edmonton processes:

  • extensions for temporary resident status and temporary resident permits
  • work and study permits
  • applications for permanent residence for live-in caregivers
  • applications for permanent residence under Caring for Children and Caring for People with High Medical Needs pathways
  • applications for permenent residence under the temporary resident permit holder class
  • loans for the right of permanent residence fee

Edmonton CPC mailing addresses

CPC in Mississauga

The case processing centre in Mississauga processes applications:

  • applications for permanent residence from protected persons and Convention refugees in Canada
  • to sponsor family members living in Canada and abroad.

Mississauga CPC mailing addresses

CPC and CIO in Sydney

The CPC in Sydney processes:

  • applications for permanent resident cards (new and renewals)
  • citizenship applications (new, renouncing, revoking and resuming)

The centralized intake office in Sydney (CIO-S) receives all applications in the following categories:

  • Federal Skilled Worker
  • Federal Skilled Trades
  • Canadian Experience Class
  • Provincial Nominee Program
  • Start-Up Visa
  • Quebec Investors or Entrepreneurs
  • Quebec Skilled Workers
  • Immigrant Investor Venture Capital Class
  • Federal Self-Employed Persons and Quebec Selected Self-Employed Persons

Sydney CPC and CIO mailing addresses

CPC in Ottawa

The case processing centre office in Ottawa (CPC-O) processes:

  • visitor visa (temporary resident visa) applications from within Canada for applicants with valid status (students or temporary foreign workers only).
  • permanent resident visa applications from the United States and Canada, after they have been received and deemed complete by CPC-M or CIO-S.

CPC-O mailing addresses

OSC in Ottawa

The Operations Support Centre (OSC) processes the following applications:

  • International Experience Canada work permits
  • In-Canada temporary resident applications submitted online
  • Verification of Status (VOS)
  • Replacement of valid temporary resident documents
  • Amendment of immigration documents and of valid temporary resident documents

OSC mailing addresses

Offices for appointments

IRCC has offices across Canada as well as temporary offices that open in various locations.

These offices are not open to the public and are by appointment only.


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