Service delivery improvements funding process: Expression of interest 

This process is now open and will close on November 24, 2020, at 5 p.m. PST.

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We fund many services that directly benefit newcomers through the Settlement Program. Our Settlement Program also funds services that indirectly benefit newcomers by improving the knowledge and capacity of the IRCC-funded settlement community.

The purpose of service delivery improvements (SDI) funding is to improve the effectiveness and efficiency of the Settlement Program. Under this expression of interest (EOI) process, we’ll fund short-term, indirect service projects (1 to 3 years) that will focus on testing new approaches to delivering high-quality settlement services. This includes approaches

  • leveraging technology
  • increasing employer involvement
  • building the capacity of the sector

Partnerships between organizations both inside and outside of the settlement sector will be key to the success of SDI projects across all priorities. We recognize the significant value that will come from projects that

This SDI funding process will only fund projects that test new approaches to service delivery.

We’ll accept funding applications in a 2-stage expression of interest process. We’re also hosting webinars in both official languages to help you understand the process and answer your questions.

Join a webinar to learn more about this funding process

We’re offering webinars in both official languages to help you learn about the expression of interest process. We’ll host a question and answer period during each session.

How it works

For each session, you can

For questions about accessibility and accommodations email us at CFP@cic.gc.ca.

Webinars schedule

English session - October 21, 2020 from 11 am to 12:30 pm ET

WebEx: Join meeting
Slido event code: T071
Teleconference number: +1-613-714-9906 Canada (Ottawa) Access code: 173 508 2307

French session - October 21, 2020 from 1:30 pm to 3 pm ET

WebEx: Join meeting
Slido event code: Z094
Teleconference number: +1-613-714-9906 Canada (Ottawa) Access code: 173 740 4566

French session - October 27, 2020 from 11 am to 12:30 pm ET

WebEx: Join meeting
Slido event code: GO64
Teleconference number: +1-613-714-9906 Canada (Ottawa) Access code: 173 757 9062

English session - October 27, 2020 from 1:30 pm to 3 pm ET

WebEx: Join meeting
Slido event code: 8394
Teleconference number: +1-613-714-9906 Canada (Ottawa) Access code: 173 178 9623

Before you apply

The funding guidelines contain information important to your application. Read them carefully.

Stage 1: Letter of interest (LOI)

Open from October 15, 2020 to November 24, 2020

Your LOI must

To submit your LOI

  1. Create an account or sign in to Grants and Contributions System (GCS).
    1. Make note of your GCS Organization ID.
  2. Create an account in Fluid Review.
    1. You’ll need to enter your GCS Organization ID while creating your Fluid Review account.
  3. In your Fluid Review account, select “SDI EOI 2020” link and complete your LOI.
  4. After you submit, we’ll send an automatic reply to confirm that we received your LOI.

For help or to ask questions, email us at CFP@cic.gc.ca.

You have until November 24, 2020, at 5 p.m. PST to submit your LOI in Fluid Review. We won’t accept late submissions.

Stage 2: Full proposal

We expect to contact you by March 2021 with your LOI results. If we approve your LOI, we’ll send you an email invitation with instructions to submit your complete proposal. Read our funding guidelines for more information.

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