Caring for children and caring for people with high medical needs classes: Putting an application into process

This section contains policy, procedures and guidance used by IRCC staff. It is posted on the department’s website as a courtesy to stakeholders.

Following a positive completeness check, the Case Processing Centre (CPC) does the following:

  • create a file in the Global Case Management System (GCMS);
  • enter “CG” for a caring for children class application or “HMN” for a caring for people with high medical needs class application in the Category field in GCMS;
  • cost recover the applicable processing fees and enter confirmation in GCMS;
  • record the GCMS file number on the paper file;
  • send an acknowledgment of receipt to the applicant informing them that their file has been placed into processing.

The “application received” date at the CPC is the lock-in date. Processing offices should therefore not change the “application received” date entered by the CPC at file creation.

Note: There is nothing to preclude an applicant from having more than one application in process at the same time. For example, an individual may choose to submit applications under both the live-in caregiver class and the caring for children class should they meet the requirements of both. However, if accepted under more than one class, the applicant must choose the one under which permanent status will be granted. An applicant may choose to withdraw an application and obtain a refund if processing has not started. If processing has started, an applicant may choose to withdraw one of their applications. For example, an individual who has received approval-in-principle under the live-in caregiver class may choose to withdraw an application that remains in process under the caring for children class.

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