Refugee protection

Special measures are currently in effect due to the disruption of services associated with impacts of the novel coronavirus (COVID-19). See further instructions:

This section contains policy, procedures and guidance used by IRCC staff. It is posted on the department’s website as a courtesy to stakeholders.

Each year, millions of people from around the world are forced to flee their homeland to escape persecution, war or severe human rights abuses. Canada helps those in need through our asylum and resettlement programs. Here you can find operational guidance on both streams of refugee protection.


Guidelines for identifying, assessing, preparing and supporting refugees admitted to Canada through its resettlement programs.

Asylum claims made in Canada

Instructions on claims for refugee protection in Canada made at ports of entry and inland offices, including determining the eligibility of the refugee claim and screening.

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