Novel Coronavirus (COVID-19): Program delivery instructions
This section contains policy, procedures and guidance used by IRCC staff. It is posted on the department’s website as a courtesy to stakeholders.
These program delivery instructions (PDIs) inform IRCC and Canada Border Services Agency (CBSA) staff on the procedures that are affected by the disruption of services associated with impacts of the novel coronavirus (COVID-19) for new and existing
- temporary residence, permanent residence and citizenship applications in Canada and abroad
- asylum claims in Canada
These PDIs will be updated as the situation evolves.
Office closures
To prevent further spread of the novel coronavirus, some visa application centres (VACs) are closed until further notice. See which offices are temporarily closed:
Some IRCC offices are currently operating with essential staff only.
All Service Canada locations are now open.
Processing
- General processing measures
COVID-19 program delivery instructions for temporary residence, permanent residence and citizenship applications.
- Citizenship
COVID-19 program delivery instructions for citizenship applicants.
- Temporary residence
COVID-19 program delivery instructions for applications from visitors, workers and international students.
- Permanent residence
COVID-19 program delivery instructions for permanent residence applications (all programs).
- Travel restriction measures
Air travel and border measures to protect the health and safety of Canadians by restricting non-essential international travel.
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Resettlement
Guidance for migration offices about the processing of resettlement applicants in response to the global COVID-19 pandemic.
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