Novel Coronavirus (COVID-19): Program delivery instructions

This section contains policy, procedures and guidance used by IRCC staff. It is posted on the department’s website as a courtesy to stakeholders.

These program delivery instructions (PDIs) inform IRCC and Canada Border Services Agency (CBSA) staff on the procedures that are affected by the disruption of services associated with impacts of the novel coronavirus (COVID-19) for new and existing

These PDIs will be updated as the situation evolves.

Office closures

To prevent further spread of the novel coronavirus, some visa application centres (VACs) are closed until further notice. See which offices are temporarily closed:

Some IRCC offices are currently operating with essential staff only.

All Service Canada locations are now open.


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