Service delivery
Special measures are currently in effect due to the disruption of services associated with impacts of the novel coronavirus (COVID-19). See further instructions:
Special measures
- Novel coronavirus (COVID-19)
- Guidance for special measures to support Hong Kong residents to come to Canada
- Special measures related to Ukraine International Airlines flight PS752
- Special processing measures: Persons directly affected by the 2021 floods in British Columbia
- Afghanistan special measures
- Ukraine special measures
Appeals and reviews
Decision making
Managing information
Office procedures
Working with third parties
Assistance programs
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