This section contains policy, procedures and guidance used by Immigration, Refugees and Citizenship Canada staff. It is posted on the Department’s website as a courtesy to stakeholders.
The Entry/Exit Program is a joint initiative, from the Beyond the Border Action Plan, between Canada and the United States (U.S.) that establishes a coordinated Entry/Exit Information System to facilitate the exchange of travellers’ biographic information (such as their name and date of birth) collected upon entry at the common land border, so a record of entry into one country can be considered a record of exit from the other.
In addition to the exchange of data with the U.S. at the land border, the Canada Border Services Agency (CBSA) will collect directly from airlines exit data on all travellers leaving Canada by air.
On this page
- Collection and access to traveller data
- Data protection and privacy
- Entry/Exit use by line of business (LOB)
IRCC will obtain accurate and objective entry and exit information from the CBSA to support the administration of the Immigration and Refugee Protection Act, the Citizenship Act and the Canadian Passport Order.
IRCC will be able to query the CBSA’s Entry/Exit Information System directly to
- verify residency requirements to process an ongoing application to objectively verify the information provided by the client, such as applications for grants of citizenship (CIT) or permanent resident cards (PR cards)
- verify if a temporary residence applicant may have previously overstayed their allowable period of admission in Canada
- assist in an investigation into an individual’s entitlement to a Canadian travel document
In addition, IRCC will be able to use entry and exit information to
- verify that sponsors are residing in Canada
- verify the residency of spouses and partners under the spouse or common-law partner in Canada class
- verify whether or not a refugee claimant entered Canada using their travel documents
- support investigations into possible fraud in relation to immigration, citizenship, and passport and travel document programs
Collection and access to traveller data
The Customs Act currently allows the CBSA to collect entry and exit data on third-country nationals, permanent residents of Canada and lawful permanent residents of the U.S. Under the IRCC–CBSA memorandum of understanding (MOU), information sharing between both departments for the administration and enforcement of Immigration and Refugee Protection Act (IRPA) is considered “consistent use”, per paragraph 8(2)(a) of the Privacy Act.
IRCC officers are not authorized to disclose entry and exit information unless the disclosure is necessary for the administration of the IRPA and is covered under existing MOUs or similar information-sharing agreements. Any disclosure that is not explicitly covered under an existing agreement must be governed by CBSA as the owner of the data.
Data protection and privacy
IRCC retains only traveller passage information applicable to the client associated with an open application. Information retained in error is purged.
Travellers have the right to request a copy of their personal travel history through the Privacy Act, and they may ask that a correction be included if any of the information is incorrect. More information on corrections of personal information can be found on the CBSA website. If a traveller has requested a correction to their passage information, IRCC officers are notified of this correction and are able to re-query the CBSA’s database to obtain the most up-to-date information.
Entry/Exit use by line of business (LOB)
The entry and exit information will be used exclusively for the following application types across all LOBs at IRCC.
The following temporary residence application types can use entry and exit data:
- temporary resident visas
- temporary resident permits
- visitor records
- work permits and work permit extensions
- study permits and study permit extensions
- electronic travel authorizations (eTAs)
Entry and exit data can be used to identify if a foreign national has previously exceeded their authorized period of stay in Canada.
As air carriers begin sharing their data (2020 to 2021), overstay indicators will begin appearing within the Entry/Exit search results for temporary residents who have overstayed their allowable time in Canada. This will prompt IRCC officers to make an informed determination on select temporary residence applications.
The following permanent residence application types can use entry and exit data:
- permanent resident cards (PR cards)
- permanent resident travel documents
- overseas refugees
- family class sponsorships
Entry and exit data will be used to outline the periods of time spent in and outside Canada for people applying for permanent residence. This will provide a full picture of whether or not residence has been maintained.
Permanent resident residency requirements: An applicant must be physically present in Canada for at least 730 days in every 5 year period.
For sponsorship applications, entry and exit data can be used to determine if a sponsor is residing in Canada.
Refugee claims (inland)
Applications for in-Canada asylum can also use entry and exit data to verify information presented by the claimant.
Entry and exit data can be used as a more thorough and robust travel history of claimants, which may give rise to concerns related to program integrity, credibility and exclusions under Article 1(E) of the United Nations Convention and Protocol Relating to the Status of Refugees. Records could demonstrate inconsistencies with the claimant’s basis of claim narrative and it could prompt further investigations.
Exit and entry data will be used to
- verify compliance with physical presence requirements for grants of citizenship contained in subsection 5(1) of the Citizenship Act
- assist in the verification of other requirements, such as
- flagging of potential loss of permanent resident status
- the need for applicants to submit foreign police certificates
- verify compliance with physical presence requirements for resumption of citizenship contained in subsection 11(1) of the Citizenship Act (physical presence in Canada for at least 365 days during the 2 years immediately preceding the date of application)
- assist in cases of revocation of Canadian citizenship under section 10 or 10.1 of the Citizenship Act
Citizenship revocation investigations
Entry and exit data will be used to support administrative investigations into an individual’s acquisition of citizenship. Specifically, data will be used to confirm whether or not the client misrepresented their residence in Canada for the purpose of acquiring citizenship.
Entry and exit data will be used to support administrative investigations into an individual’s entitlement to Canadian passport services. For example, data can be used to validate a travel document bearer’s travel history and use of a Canadian travel document to determine whether grounds exist to pursue refusal or revocation under the Canadian Passport Order in cases of passport misuse, passport fraud and identity fraud.
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