Resettlement Assistance Program (RAP): Income support management: Financial commitments and forecasts

This section contains policy, procedures and guidance used by Immigration, Refugees and Citizenship Canada staff. It is posted on the Department’s website as a courtesy to stakeholders.

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Financial commitments and forecasts

Up-to-date information on RAP must be maintained by the local or regional office concerning commitment expenditures and forecasts. This allows NHQ-Finance to determine if the funds allocated to this program are sufficient or if additional funds must be found.

RAP officers should enter and forecast a commitment for each client as close as possible to actual anticipated costs. Commitments should be updated monthly to correspond with any changes in client situation that may affect their entitlement.

RAP officers and supervisors should avoid:

  • over-commitment that results in excess slippage at the end of the year or
  • under-commitment that results in lack of budget control

File preparation

Local IRCC officers must ensure that all client requests for income support are properly processed and documented.

A file for each RAP client must be created for audit purposes. A copy of each of the following items should be contained in the file:

  • Signed RAP Agreement for Income Support
  • IMM 5688 Confirmation of Permanent Residence
  • Interim Federal Health (IFH) Eligibility Certificate
  • Temporary Resident Permit, if applicable
  • Documentation to show RAP payment calculations, along with copies of
    • budget breakdown forms provided to or signed by the client
    • furniture call –up and invoice amount, if applicable
    • start-up cheque (signed/dated photocopy is saved on file if cheque is handed to the client by the SPO).
    • Assistance Loan form, if applicable
  • Any relevant additional information on subjects pertaining to:
    • Training
    • Employment
    • Medical services
    • Change to income support – reduction or increase of RAP
    • Termination of RAP
    • Change of Address
    • Declaration of funds and assets on arrival
    • Global Case Management System (GCMS) notes
    • Notification of Arrival Transmission (NAT) from Resettlement Operations Centre – Ottawa (ROCO)

It is important to ensure that any IRCC RAP office that will receive a secondary-migrant government-assisted refugee (GAR) or BVOR be notified of the contents of this file. Learn more about secondary migration and the RAP Client Relocation Form.

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