Ukraine: Program-specific special measures
This section contains policy, procedures and guidance used by IRCC staff. It is posted on the department’s website as a courtesy to stakeholders.
Individual programs may have additional special measures to support those affected by the crisis in Ukraine. Refer to the appropriate line of business for further information.
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Citizenship
Proof of citizenship (Canadian citizenship certificate)
Applications for proof of citizenship, from Ukrainian nationals and clients residing in Ukraine and babies via surrogates in Ukraine are to be processed and finalized on a priority basis.
To request a first-time or replacement citizenship certificate, affected Canadian citizens must follow standard procedures, but the proof of citizenship application fee ($75) should not be charged to the applicant if the applicant is seeking to leave Ukraine, has left Ukraine and is temporarily in a third country or has arrived in Canada from Ukraine.
Applications submitted online through IRCC Secure Account (MyAccount) require clients to pay the proof of citizenship application fee upfront. As such, if the officer determines that the client is eligible for a proof of citizenship under these special measures, officers must issue a refund for the paid fee. Refer to Fee waivers and refunds for further guidance.
Citizenship grants for adopted persons
Citizenship grants, including those for adopted persons by Canadian parents (where adoption order is in force) for persons being adopted from Ukraine, are to be processed and finalized on a priority basis.
Canadian passports and emergency travel documents
Applications for new and replacement travel documents (Passports and Emergency travel documents) for Canadian citizens residing in Ukraine are to be prioritized in order to facilitate their departure should they wish to do so.
Certain fees will be waived for these documents. Refer to Fee waivers and refunds for further information.
Permanent residence
Permanent Resident Travel Document
Canadian permanent residents who are Ukrainian nationals or are residing in Ukraine who require a permanent resident travel document (PRTD) will have their application processed urgently. Applications for a PRTD from within Ukraine can be submitted by email and will be processed by the Rapid Response Operations Centre (RROC).
The application fee ($50) for a PRTD should not be charged to the applicant. Refer to Fee waivers and refunds for further guidance.
Permanent residence applications
Family-class
Both overseas and in-Canada Family Class spousal and dependent children applications where the principal applicant or their accompanying family member(s) are Ukrainian nationals residing outside of Canada or clients residing in Ukraine, will have their application prioritized.
All other PR programs
Both overseas and in-Canada permanent residence applications where the principal applicant or their accompanying family member(s) are Ukrainian nationals residing outside of Canada or clients residing in Ukraine, will have their application prioritized.
Temporary residence
TRV applications for accompanying immediate family members of Canadian citizens or permanent residents
Temporary resident visa applications for accompanying immediate family members of Canadian citizens or permanent residents, who are Ukrainian nationals or are residing in Ukraine, will have their application processed urgently.
If the applicant is a Ukrainian national or their family member, fees for a TRV and biometrics should not be charged. Refer to Fee waivers and refunds for further guidance.
TR applications (visas, work permits and study permits) from Ukrainian nationals and clients residing in Ukraine
Ukrainian nationals and clients residing in Ukraine applying for a temporary resident visa, work permit or study permit will have their application processed on a priority basis.
If the applicant is a Ukrainian national or their family member, fees for the TR application and biometrics should not be charged to the applicant. Refer to Fee waivers and refunds for further guidance.
Extensions or renewals for Ukrainian nationals in Canada
Applications for extensions of temporary resident status or renewal of a study or work permit for Ukrainian nationals in Canada will be prioritized.
Additionally, the existing public policy allowing in-Canada visitors, including Ukrainian nationals, to apply for a work permit if they receive a valid job offer has been extended to February 28, 2023. Please refer to the PDI:Public policy exempting certain visitors in Canada from immigration requirements.
Fees for extension and renewal applications for Ukrainian nationals in Canada and biometric collection should not be charged to the applicant. Refer to Fee waivers and refunds for further guidance.
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