Program delivery update: One year window applications at the ROC-O – May 18, 2018

This section contains policy, procedures and guidance used by IRCC staff. It is posted on the department’s website as a courtesy to stakeholders.

As of May 1, 2018, all one-year window (OYW) applications are being centralized at the Resettlement Operations Centre in Ottawa (ROC-O) before being transferred to Immigration, Refugees and Citizenship Canada (IRCC) offices abroad. Previously, IRCC local offices were responsible for the intake of OYW applications for government-assisted refugees.

All relevant program delivery instructions will be updated soon to reflect this change in process.

Updated instructions

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