Program delivery update: Contact changes – refugee protection – May 29, 2018

This section contains policy, procedures and guidance used by Immigration, Refugees and Citizenship Canada staff. It is posted on the Department’s website as a courtesy to stakeholders.

A correction was made to the Immigration, Refugees and Citizenship Canada (IRCC) mailbox address to which referral for resettled refugees to the Canada Border Services Agency must be sent.

  • Old content:
    For resettled refugees only: The referral must be sent to the OMC mailbox as a carbon copy (cc). You must also notify OMC of any subsequent decisions made on the case.
  • Updated content:
    For resettled refugees only: The referral must be sent to the International Network Resettlement Operations mailbox as a carbon copy (cc). You must also notify IN Resettlement of any subsequent decisions made on the case.

Updated instructions

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