Q-168 Response & Annex

Inquiry of Ministry
Prepare In English And French Marking "Original Text" Or "Translation"
Question No : Q-168
Rachael Thomas (Lethbridge)
June 12, 2025
Reply by the Minister of Immigration, Refugees and Citizenship
Peter Fragiskatos, M.P.

Question

With regard to the Interim Federal Health Program and its expenditures: (a) what were the total annual expenditures under the program, for each fiscal year from 2016 through 2024, broken down by (i) basic health services, (ii) supplemental health services, (iii) prescription drugs, (iv) dental services; (b) how many individuals were enrolled in the program or received the program coverage, for each fiscal year from 2016 through 2024, broken down by (i) basic health services, (ii) supplemental health services, (iii) prescription drugs, (iv) dental services; (c) what was the total number of individuals covered under the program, for each fiscal year from 2016 through 2024, further broken down by (i) province or territory of residence, (ii) gender, (iii) age group (under 18, 18-64, and 65+), (iv) country of origin; (d) what were the total payments made to health care providers under the program, for each fiscal year from 2016 through 2024, broken down by (i) physicians, (ii) hospitals, (iii) pharmacies, (iv) dental providers, (v) province or territory; (e) what were the total administrative costs of the program, for each fiscal year from 2016 through 2024, broken down by (i) costs associated with claims processing, (ii) costs associated with oversight and program management, (iii) fees paid to members of the Canadian Association of Blue Cross Plans; and (f) what measures have been implemented since 2016 to ensure transparency and accountability in the allocation and expenditure of funds under the program, including any audits, reviews or evaluations conducted, and what were the findings of such audits or reviews?

Reply

Insofar as Immigration, Refugees and Citizenship Canada (IRCC) is concerned:

With regard to the Interim Federal Health Program, please refer to Annex A and to details below for each point.

the total annual expenditures under the program, for each fiscal year from 2016 through 2024, broken down by health service type are summarised in Table 1 of Annex A.

the number of individuals who received program coverage for health services, for each fiscal year from 2016 through 2024, broken down by health service type is summarised in Table 2 of Annex A.
the total number of individuals who received program coverage for health services, for each fiscal year from 2016 through 2024, further broken down by (i) province or territory of residence, (ii) gender, and (iii) age group (under 18, 18-64, and 65+) is summarised in Tables 3a, 3b, and 3c of Annex A. (iv) The Department does not have a breakdown of the individuals who received program coverage for health services by country of origin.

the total payments made to health care providers under the program, for each fiscal year from 2016 through 2024, broken down by (ii) hospital, (iii) pharmacies (prescription drugs), (iv) dental providers (urgent dental services), and (v) province or territory are summarised in Tables 1 and 4 of Annex A. The Department is not able to provide a breakdown of payments to (i) physicians as a stand-alone in the medical category of care, for which expenditures are also provided in Table 1. Basic medical expenditures include all other provincially/territorially insured basic health care services not billed by hospitals directly (e.g., physician services, midwifery services, laboratory and diagnostic test, etc.).

the total administrative costs of the program, for each fiscal year from 2016 through 2024 for:

(i) costs associated with claims processing paid to Medavie Blue Cross, the contracted claims
administrator, is provided in Table 5 of Annex A;

costs associated with oversight and program management were as follows:
2016-17, $293,465; 2017-18, $747,531; 2018-19, $875,270; 2019-20, $834,646; 2020-21,
$1,260,438; 2021-22, $1,253,926; 2022-23, $1,114,890; 2023-24, $1,864,488; 2024-25, $2,031,766.

Fees are paid to Medavie Blue Cross, the contracted claims administrator for the program, for claims administration services [refer to e(i) above].

Several measures have been implemented since 2016 to ensure transparency and accountability in the allocation and expenditure of funds under the program.

Audits of Providers

As the claims administrator for the program, Medavie Blue Cross is contractually required to maintain a risk-based audit services and fraud prevention program. This includes verifying claims submitted for payment by registered health service providers to ensure compliance with program requirements as well as provincial/territorial acts and regulations, and requirements of professional regulatory bodies, and recovering ineligible payments when identified. Any ineligible payments that Medavie Blue Cross is unable to recover are then transferred to the department for further action (e.g., litigation) as appropriate. As required by the Treasury Board Secretariat, and as part of the Public Accounts exercises, the department reports all annual recoveries and losses related to provider overpayments through annual Public Accounts disclosure.

Audits of Medavie Blue Cross

A comprehensive third party compliance audit of the claims administrator contract with Medavie Blue Cross was completed in 2018-19 to assess Medavie Blue Cross’s compliance with its service standards, process controls, and administrative procedures, and to review a representative sample of claims processed. The audit report identified no issues of major concern or non-compliance, but did include six findings requiring follow-up actions in the following areas: recoveries, communication, operational dashboard, quality assurance report, stale-dated cheques, and client verification letters. These findings formed part of a Management Response Action Plan that was included in the final audit report and later implemented. In addition, the findings informed the development of the Statement of Work for the new claims administration contract initiated in 2020.

Evaluation of Immigration, Refugee and Citizenship Canada’s (IRCC) Migration Health Programs

The program is also subject to evaluations to ensure program effectiveness and was recently part of an evaluation of Immigration, Refugee and Citizenship Canada’s (IRCC) Migration Health Programs. The evaluation was conducted in fulfillment of the requirements under the Treasury Board Policy on Results and covered the fiscal years (FY) 2015/16 to 2022/23. The objective of the evaluation was to assess the performance of IRCC’s migration health programs, as well as contributions towards the achievement of associated program outcomes. IRCC’s health programming consist of three primary health programs: health screening, medical surveillance and notification and the Interim Federal Health Program (IFHP). Together the three programs aim to facilitate the entry of newcomers while protecting the health, safety and security of Canadians. Overall, the IFHP met its objectives, however clients experienced challenges in accessing some services. More details on the Evaluation Report, findings and associated Management Response Action Plan are available at Evaluation Report of Migration Health Programming - Canada.ca.

Q-168 - Annex A

With regard to the Interim Federal Health Program and its expenditures: (a) what were the total annual expenditures under the program, for each fiscal year from 2016 through 2024, broken down by (i) basic health services, (ii) supplemental health services, (iii) prescription drugs, (iv) dental services; (b) how many individuals were enrolled in the program or received the program coverage, for each fiscal year from 2016 through 2024, broken down by (i) basic health services, (ii) supplemental health services, (iii) prescription drugs, (iv) dental services; (c) what was the total number of individuals covered under the program, for each fiscal year from 2016 through 2024, further broken down by (i) province or territory of residence, (ii) gender, (iii) age group (under 18, 18-64, and 65+), (iv) country of origin; (d) what were the total payments made to health care providers under the program, for each fiscal year from 2016 through 2024, broken down by (i) physicians, (ii) hospitals, (iii) pharmacies, (iv) dental providers, (v) province or territory; (e) what were the total administrative costs of the program, for each fiscal year from 2016 through 2024, broken down by (i) costs associated with claims processing, (ii) costs associated with oversight and program management, (iii) fees paid to members of the Canadian Association of Blue Cross Plans; and (f) what measures have been implemented since 2016 to ensure transparency and accountability in the allocation and expenditure of funds under the program, including any audits, reviews or evaluations conducted, and what were the findings of such audits or reviews?

Organization : Immigration, Refugees and Citizenship Canada

- Data source: Interim Federal Health program (IFHP) Claims Reimbursement Database. The tables include approved and adjusted claims reimbursed to Interim Federal Health
program (IFHP) health care providers. Rejected claims are not considered.
- All fiscal years(FY) of Service include claims with reimbursement dates up until April 30, 2025. Interim Federal Health program (IFHP) service providers have up to 6 months to
submit claims for reimbursement. As such, please consider FY 2024-25 as being solely preliminary.

Table 1. Total amounts reimbursed for Interim Federal Health Program (IFHP) claims incurred from FY 2016–17 to FY 2024–25 by service typeNote 1
Service FY 2016–17 FY 2017–18 FY 2018–19 FY 2019–20 FY 2020–21 FY 2021–22 FY 2022–23 FY 2023–24 FY 2024–25
Basic Health Services $27,042,732 $45,084,971 $68,470,865 $87,488,942 $92,086,962 $127,346,616 $148,295,631 $216,411,458 $306,168,284
HospitalNote 2 $11,805,909 $19,362,372 $28,220,427 $34,597,385 $43,340,650 $78,875,522 $90,424,914 $129,157,225 $171,633,676
MedicalNote 3 $15,236,823 $25,722,599 $40,250,438 $52,891,557 $48,746,313 $48,471,094 $57,870,717 $87,254,233 $134,534,609
Supplemental Health Services $35,531,905 $41,580,526 $59,401,012 $97,391,781 $102,309,520 $118,198,940 $171,930,049 $289,783,521 $456,828,349
Urgent Dental Services $13,404,985 $13,418,537 $16,836,811 $30,319,459 $32,283,182 $44,241,894 $78,316,108 $160,579,052 $255,949,593
Prescription Drugs $15,125,565 $19,981,930 $29,828,724 $43,140,012 $45,735,143 $44,531,976 $50,286,212 $70,723,711 $106,867,410
Other Supplemental Health ServicesNote 4 $7,001,354 $8,180,059 $12,735,478 $23,932,311 $24,291,195 $29,425,069 $43,327,728 $58,480,758 $94,011,346
In-Canada IMEs $3,774,091 $8,372,042 $8,627,244 $14,083,934 $3,881,213 $11,021,833 $24,770,053 $35,063,223 $34,208,970
Pre-Departure Medical Services - $11,431,978 $17,892,135 $15,658,175 $4,355,123 $21,970,474 $29,290,638 $28,474,242 $23,989,945
Table 2. Total number of program users that incurred Interim Federal Health program (IFHP) claims from FY 2016-17 to FY 2024-25 by Service Type Note 1 Note 2
Service FY 2016-17 FY 2017-18 FY 2018-19 FY 2019-20 FY 2020-21 FY 2021-22 FY 2022-23 FY 2023-24 FY 2024-25
Basic Health Services 50,782 78,036 114,556 146,013 111,441 118,654 166,623 249,475 330,893
HospitalNote 3 11,683 21,020 31,915 39,296 36,126 37,059 49,154 72,583 101,351
MedicalNote 4 39,099 57,016 82,641 106,717 75,315 81,595 117,469 176,892 229,542
Supplemental Health Services 94,047 96,091 132,293 192,396 132,712 147,434 261,934 380,610 497,421
Dental Services 24,999 21,083 25,859 35,259 28,685 33,047 60,283 103,744 141,049
Prescription Drugs 42,250 46,458 62,714 84,576 60,714 59,506 89,813 133,329 182,225
Other Supplemental Health ServicesNote 5 26,798 28,550 43,720 72,561 43,313 54,881 111,838 143,537 174,147
In‑Canada IMEs 24,383 50,456 54,267 60,090 17,434 41,144 100,998 141,386 140,983
Pre‑Departure Medical Services - 22,391 34,568 38,014 12,952 47,415 74,565 76,646 53,235
Table 3a. Total number of program users that incurred Interim Federal Health Program (IFHP) claims from FY 2016–17 to FY 2024–25 by GenderNote 1 Note 2
Gender FY 2016–17 FY 2017–18 FY 2018–19 FY 2019–20 FY 2020–21 FY 2021–22 FY 2022–23 FY 2023–24 FY 2024–25
Female 40,684 58,793 72,870 89,124 58,802 77,928 117,312 159,588 173,630
Male 43,502 64,473 78,866 96,682 61,125 84,854 141,154 201,147 228,428
OtherNote 3 127 136 154 121 68 70 78 85 70
Grand Total 84,313 123,402 151,890 185,927 119,995 162,852 258,544 360,820 402,128
Table 3b. Total number of program users that incurred Interim Federal Health program (IFHP) claims from FY 2016-17 to FY 2024-25 by Age Group Note 1 Note 2 Note 3
Age Group FY 2016-17 FY 2017-18 FY 2018-19 FY 2019-20 FY 2020-21 FY 2021-22 FY 2022-23 FY 2023-24 FY 2024-25
Under 18 years 28,472 38,779 46,901 55,590 29,257 43,075 68,992 82,490 82,511
Between 18 and 64 years 53,228 81,090 100,973 125,608 86,886 114,713 182,925 269,327 310,437
65 years and over 2,618 3,538 4,028 4,735 3,855 5,086 6,656 9,033 9,195
Grand Total 84,318 123,407 151,902 185,933 119,998 162,874 258,573 360,850 402,143
Table 3c. Total number of program users that incurred Interim Federal Health program (IFHP) claims from FY 2016-17 to FY 2024-25 by Provider P/T Note 1 Note 2
ProvinceNote 3 FY 2016-17 FY 2017-18 FY 2018-19 FY 2019-20 FY 2020-21 FY 2021-22 FY 2022-23 FY 2023-24 FY 2024-25
In-Canada 84,967 106,588 129,999 162,169 111,560 129,119 214,418 308,240 373,516
Alberta 8,819 8,070 8,807 11,575 7,354 8,463 17,149 26,712 36,116
British Columbia 6,033 4,958 5,681 8,123 5,637 5,991 11,726 18,112 21,994
Manitoba 2,711 2,850 2,138 2,257 1,131 1,047 2,082 3,790 5,491
New Brunswick 1,614 680 584 653 319 423 1,136 1,626 1,467
Newfoundland and Labrador 422 304 316 387 267 311 654 903 775
Nova Scotia 1,632 870 923 1,219 725 774 1,588 2,208 2,143
Northwest Territories 4 0 6 6 8 9 5 16 27
Nunavut 0 0 0 1 1 0 0 0 6
Ontario 49,893 57,676 72,320 88,733 63,415 70,368 101,494 153,382 194,753
Prince Edward Island 246 120 131 94 63 78 112 113 180
Quebec 11,900 30,014 38,029 47,913 32,093 40,673 76,593 99,345 108,440
Saskatchewan 1,681 1,042 1,049 1,197 546 981 1,867 2,017 2,104
Yukon 12 4 15 11 1 1 12 16 20
Outside of Canada (Pre-Departure Medical Services) 0 22,391 34,568 38,014 12,952 47,414 74,565 76,643 53,234
Grand TotalNote 4 84,967 128,979 164,567 200,183 124,512 176,533 288,983 384,883 426,750
Table 4. Total amounts reimbursed for Interim Federal Health program (IFHP) claims incurred from FY 2016-17 to FY 2024-25 by Provider P/T Note 1 Note 2
Province FY 2016-17 FY 2017-18 FY 2018-19 FY 2019-20 FY 2020-21 FY 2021-22 FY 2022-23 FY 2023-24 FY 2024-25
Alberta $6,698,180 $7,357,310 $9,211,769 $13,730,222 $10,667,378 $13,734,734 $21,530,636 $33,485,815 $56,312,569
British Columbia $4,325,036 $5,247,765 $6,191,686 $9,004,592 $7,756,960 $6,607,790 $13,370,742 $19,809,678 $22,842,927
Manitoba $1,425,882 $1,373,944 $1,083,666 $1,626,255 $1,026,693 $1,250,668 $1,905,673 $3,331,875 $5,102,288
New Brunswick $991,482 $415,161 $221,531 $408,503 $129,291 $301,765 $806,850 $1,654,216 $1,392,932
Newfoundland and Labrador $212,755 $194,086 $184,346 $241,708 $144,446 $242,796 $409,371 $708,310 $701,561
Nova Scotia $1,447,842 $680,145 $704,434 $911,039 $979,252 $915,710 $1,665,074 $2,775,758 $2,270,894
Northwest Territories $932 $0 $1,024 $5,970 $7,621 $2,782 $4,997 $10,332 $10,989
Nunavut $0 $0 $0 $101 $1,477 $0 $0 $0 $7,932
Ontario $39,747,420 $54,988,559 $77,153,361 $116,981,522 $120,112,164 $147,642,152 $184,248,602 $306,397,374 $479,160,912
Prince Edward Island $155,734 $42,865 $44,802 $28,244 $27,988 $46,869 $45,866 $70,262 $91,092
Quebec $10,588,598 $24,173,501 $41,048,483 $55,255,269 $56,932,459 $84,680,240 $119,156,379 $171,116,596 $227,658,373
Saskatchewan $751,385 $563,426 $641,054 $766,948 $491,864 $1,141,815 $1,836,738 $1,891,660 $1,630,164
Yukon $3,480 $778 $12,966 $4,284 $101 $67 $14,804 $6,325 $22,971
Grand Total (in‑Canada) $66,348,728 $95,037,540 $136,499,122 $198,964,657 $198,277,695 $256,567,389 $344,995,732 $541,258,202 $797,205,603
Table 5. Total administrative costs of the Interim Federal Health program (IFHP) program from FY 2016-17 to FY 2024-25 Note 1 Note 2
Type FY 2016-17 FY 2017-18 FY 2018-19 FY 2019-20 FY 2020-21 FY 2021-22 FY 2022-23 FY 2023-24 FY 2024-25
Costs associated with claims processing $3,713,871 $5,523,612 $6,882,337 $8,335,825 $7,326,637 $8,302,350 $10,366,692 $11,091,216 $15,352,230

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2026-03-18