IRCC Minister Transition Binder 2021: Digital Platform Modernization and Transformation at IRCC

Introduction

A fast, agile and reliable immigration system is critical to Canada’s success.

Drivers of Transformation and Early Efforts

The delivery of Canada’s immigration programs depends on multiple IT systems used globally in an increasingly complex data landscape.

The Department is shedding its paper-based processes and pivoting towards a data and evidence-driven modern immigration system.

Accelerating Transformation and the Drive to Digital

In many ways, the pandemic accelerated changes that were already underway at IRCC, as the Department’s COVID response encouraged innovation and demonstrated the benefits of agility in our programs.

For example, the Department

The Department is innovating to better understand the impacts of the pandemic and to ensure that newcomers are part of Canada’s medium to long term recovery.

The Focus of IRCC’s Transformation Efforts

The Department is focused on transforming the way we do business and we are building a new IT platform to support the Government’s vision for a modern digital, data-driven and managed migration system.

IRCC’s Digital Platform Modernization

DPM Phases 1 and 2

Phases 1 and 2 will build the “digital runway” for Phase 3; they are instrumental in enabling IRCC to offer services through modern day channels.

DPM Phase 3 – Establishing our Vision

DPM will enable IRCC’s operating model of the future through program and technical excellence, data-driven risk management and a world-class client experience.

DPM Phase 3 – Where We Want to Go

With people at the centre, the Digital Platform Modernization programme will achieve the operating model of the future, an integrated and accessible client experience, and data-driven decisions to keep Canadians safe, healthy and secure.

Key Takeaways

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