Notice – Reopening the Parent and Grandparent Program

January 3, 2016 – Immigration, Refugees and Citizenship Canada (IRCC) will resume intake of new applications to sponsor parents and grandparents (PGP) starting January 4, 2016, at 8:00 a.m. Eastern Standard Time (EST). A limit of 5,000 new and complete applications will be accepted. All applications received after the cap has been reached will be returned to the applicant.

Applications must be individually packaged and sent to the case processing centre in Mississauga (CPC-M), Ontario. The office is open from 8:00 a.m. to 4:00 p.m. EST.

The CPC-M accepts applications received by mail from local couriers and major courier services only. The CPC-M is not open to the public, and no in-person deliveries are accepted.

Couriers must have a waybill, which requires a signature from a CPC-M staff member to prove the application was delivered as well as the date and time of delivery. The CPC-M does not accept envelopes or packages from non-courier services, such as taxi companies. Bulk deliveries are not accepted.

Precise instructions on how to complete the application, including a checklist, application forms, guidelines and information on how to prepare a PGP application, are currently available on IRCC’s website. This means that applicants can begin to gather documentation and fill in the necessary forms before January 4, 2016.

Only applications received on or after January 4, 2016, that have been completed according to the application kit requirements will be accepted. This means that all necessary documentation and fees, as set out in the application kit, must accompany the application.

Payment to the Receiver General for Canada will only be accepted by credit card or certified cheque. Fee payment in any other manner (such as online payment or payment at a financial institution in Canada) will not be accepted, and the application will be returned. If an application is returned and then resubmitted by the applicant, it will be placed in the processing queue according to the new date of receipt.

If a credit card is used for fee payment, the card must be valid for at least nine months from the date the application is submitted.

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