How to get a police certificate – South Africa

If you need to give your fingerprints for a police certificate, this isn’t the same as giving your biometrics (fingerprints and photo) for an application.

Name of the document you need

Police Clearance Certificate

Police certificate and IRCC requirements

You must provide a police certificate when you apply for

  • permanent residence
  • citizenship
  • some temporary residence programs

Check your application package or instructions for details.

How to apply

If you live in South Africa

Apply in person at your local South African Police Service office. Check the South African Police Service website for full instructions.

If you live outside of South Africa

You can apply at your nearest South African embassy or by mail to the South African Police Service office (check Contact information for the full address).

Special considerations

Certificates from Ideco Biometrics are not valid for immigration purposes. Applicants should always request the standard Republic of South Africa police clearance certificate.

Contact information

Address for in-person applications

Criminal Record and Crime Scene Management
South African Police Service
Bothongo Plaza West
CRC Client Service Centre
1st floor, room 14
271 Francis Baard Street

Mailing address

Criminal Record and Crime Scene Management
(For attention: Police Clearance Certificates)
South Africa Police Service
Private Bag X308
South Africa

Email and telephone numbers

For more information about your Police Clearance Certificate, contact the South African Police Service.


Telephone (South Africa): 012-393-3928
Telephone (international): 27 12 393 3928
Fax number (South Africa): 012-393-3909
Fax number (international): 27 12 393 3909

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