Surveys being conducted by IRCC
To improve our services, IRCC routinely collects feedback from clients. We use this information to
- learn about your experience with our programs and services
- find out if our services met your expectations
- improve our services to better meet your needs
Your participation in surveys is voluntary. Your responses will be kept confidential.
What you tell us in these surveys won’t affect any past, current or future applications.
We will not ask for
- money
- your financial information, like your bank account or credit card details
- personal information, such as your date of birth, passwords or passport number
If you think the email looks suspicious, do not click on any links and delete the email. Learn more about how to recognize and protect yourself from email scams.
Here is a list of active surveys.
IRCC Portal Client Experience Survey
Target audience: Users of the IRCC Portal
Delivery method: Email
Date range: July 2024 to December 2026
Sender: noreply@cic.gc.ca
Link starts with: Each participant will receive a unique link that starts with https://ircc.qualtrics.com/jfe/form
Attachments: No
GeoMatch
Target audience: A sample of Express Entry candidates who have been invited to apply for permanent residence through a round of invitations.
Delivery method: Email
Date range: November 2025 to December 2027
Sender: IRCC.GeoMatchNoReply-Pasdereponse.IRCC@cic.gc.ca
Link: Each participant will receive the link to GeoMatch (https://portal.geomatch.apps.cic.gc.ca/en/login) along with their login credentials (user name and temporary password)
Attachments: No
If you haven’t received an invitation to complete a survey, we still welcome your input and encourage you to submit feedback.