Surveys being conducted by IRCC

To improve our services, IRCC routinely collects feedback from clients. We use this information to

Your participation in surveys is voluntary. Your responses will be kept confidential.

What you tell us in these surveys won’t affect any past, current or future applications.

We will not ask for

If you think the email looks suspicious, do not click on any links and delete the email. Learn more about how to recognize and protect yourself from email scams.

Here is a list of active surveys.

IRCC New Online Portal Client Experience Survey

Target audience: Users of the new IRCC Portal

Delivery method: Email

Date range: July 2024 to December 2025

Sender: noreply@cic.gc.ca

Link starts with: Each participant will receive a unique link that starts with https://ircc.qualtrics.com/jfe/form

Attachments: No

If you haven’t received an invitation to complete a survey, we still welcome your input and encourage you to submit feedback.

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2025-10-01