Surveys being conducted by IRCC

To improve our services, IRCC routinely collects feedback from clients. We use this information to

Your participation in surveys is voluntary. Your responses will be kept confidential.

What you tell us in these surveys won’t affect any past, current or future applications.

We will not ask for

If you think the email looks suspicious, do not click on any links and delete the email. Learn more about how to recognize and protect yourself from email scams.

Here is a list of active surveys.

Survey on Application Status Inquiries

Target audience: Selected clients who call the Call Center or submit a Webform inquiring about the status of their applications

Delivery method: Email

Date range: September to October 2024

Sender: SV-EGEM@cic.gc.ca

Link starts with: https://ircc.qualtrics.com/jfe/

Attachments: No

IRCC Portal New Version Client Experience Survey (R1)

Target audience: Users of the new IRCC Portal

Delivery method: Email

Date range: July to December 2024

Sender: noreply@qemailserver.com

Link starts with: Each participant will receive a unique link that starts with https://ircc.qualtrics.com/jfe/form

Attachments: No

H-1B Initiative Survey

Target audience: Individuals who were approved to work in Canada under the H-1B Specialty Occupations Visa initiative, including those located inside and outside of Canada.

Delivery method: Email

Date range: July 10, 2024 to August 7, 2024

Sender: IRCC.H1BInitiative.IRCC@cic.gc.ca

Link starts with: https://ircc.qualtrics.com/jfe

Attachments: No

Survey on citizenship ceremonies

Target audience: Citizenship clients waiting to attend a citizenship ceremony

Delivery method: Email

Date range: June 11, 2024 to June 25, 2024

Sender: noreply@qemailserver.com

Link starts with: https://ircc.qualtrics.com/jfe/

Attachments: No

2024 Citizenship and Immigration Client Experience Survey

Target audience: Citizenship and immigration clients who received a final decision in the calendar year 2023

Delivery method: Email

Date range: January 22, 2024 to February 29, 2024

Sender: survey+irccclient2024@advanis.net

Link starts with: https://surveys.advanis.ca

Attachments: No

Passport Client Experience Survey 2023

Target audience: Clients who applied for a passport in 2023

Delivery method: Mail, inserts in the envelopes pointing to a survey link online or by telephone

Date range: December 2023 to April 2024

Sender: IRCC and Advanis

Link starts with: surveys.advanis.ca

Attachments: No

Settlement Sector National Compensation Review Survey

Target audience: Organizations that provide IRCC-funded direct settlement services to newcomers

Delivery method: Email

Date range: June 10 to 24, 2024

Sender: IRCC.SettlementReview-ExamenDetablissement.IRCC@cic.gc.ca

Link starts with: https://ircc.qualtrics.com

Attachments: No

If you haven’t received an invitation to complete a survey, we still welcome your input and encourage you to submit feedback.

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