Protect yourself from immigration fraud

Find out how to prevent fraud and how to report those who commit it.

A recent cyberattack has affected a small number of IRCC accounts accessed through GCKey. We locked these accounts to protect them from unauthorized access. We sent an email to affected users to explain what to do next.

If you get an email from us, follow the steps to reactivate your account.

Verify the following in the email before clicking on any links:

  • The email is in both English and French.
  • The From email address is IRCC.COMMDoNotReply-NePasRepondreCOMM.IRCC@cic.gc.ca.
  • The Subject is “Security incident on your GCKey account / Incident de sécurité sur votre compte CléGC”.
  • All links in the email point to gc.ca pages.

Take extra precautions to protect your security, including monitoring your account for suspicious activity and updating your account with a unique password.

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Find answers to your questions about fraud and scams in the Help Centre.

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