Coronavirus disease (COVID-19): Biometrics
- How COVID-19 is affecting IRCC
- Travel restrictions and exemptions
- Workers, students and visitors
- Immigration applicants
- Refugees and PRRA applicants
- Canadians and citizenship applicants
- Passports and travel documents
- IRCC offices and VACs
- Permanent residents
- Temporary processing changes
- Settlement and resettlement service providers
Travelling to Canada: health check and quarantine
If you’re travelling by air, you need to pass a health check conducted by airlines before you’re allowed to board your flight. Anyone who shows symptoms of COVID-19 will not be allowed to enter Canada by air.
When you arrive in Canada, we’ll assess your health before you leave the port of entry. You must have a plan to quarantine for 14 days when you arrive in Canada. This is mandatory, even if you have no symptoms. If you don’t have a plan, you should not travel to Canada.
Only people who provide essential services, for example, truck drivers who regularly cross the border to maintain the flow of goods, are exempt from the quarantine requirements.
Last updated: May 15, 2020
On this page:
- Biometrics extension for temporary and permanent residence applicants
- Biometrics collection in Canada
- Biometrics collection outside Canada
- Find out when biometrics collection resumes
Biometrics extension for temporary and permanent residence applicants
Some biometrics collection sites are still closed. These sites include
- visa application centres (VACs)
- United States (US) application support centers (ASCs)
- Service Canada offices
If the site closest to you is closed, we’ll automatically extend your deadline to give your biometrics.
You don’t have to give your biometrics until the sites reopen. This applies to you, even if your biometrics instruction letter (BIL) says you have 30 or 90 days.
You don’t have to contact us for this extension, and you don’t need a new BIL to make another appointment when sites reopen. Bring your original BIL to your new appointment to show proof of payment.
Your application won’t be refused or closed if you can’t give your biometrics due to COVID-19 closures.
When biometrics collection sites open again
When biometrics collection sites are open again, you can give your biometrics, even if you can’t travel to Canada yet. You just need to pay the biometric fee (CAN$85). Once you give your biometrics, the biometric fee is non-refundable.
If you apply for temporary residence, your biometrics
- are valid for 10 years
- can be used for another visitor visa, study permit or work permit application
Find out when you can give biometrics
Check our website regularly to find out if the biometrics collection site closest to you has reopened. Once the sites start to reopen, make an appointment as soon as possible to avoid delays.
Biometrics collection in Canada
As a temporary measure, to help keep everyone safe,
- all biometrics appointments, including walk-ins, at Service Canada offices are cancelled until further notice
- no application will be refused or closed if you aren’t able to give your biometrics within the period indicated on your BIL
While the service is temporarily suspended at Service Canada locations, don’t go to another biometrics collection service, including
- Canadian ports of entry
- other international biometrics collection locations
When Service Canada resumes collecting biometrics, you’ll have to make a new appointment at a designated Service Canada office. You won’t need a new BIL.
Workers changing jobs or employers in Canada
If your local Service Canada office is closed, you may not need to give your biometrics when you apply for a new work permit. After you apply and pay all your fees, we’ll let you know if this applies to you. If it does, we’ll refund your biometrics fee (CAN$85).
Biometrics collection outside Canada
If you can’t give your biometrics due to a location closure near you or a service disruption, don’t go to another biometrics collection service unless we tell you to. This includes
- Canadian ports of entry
- other international biometrics collection locations, like a visa application centre (VAC)
If you have a biometrics appointment scheduled
- at a VAC, the VAC will notify you if your appointment is cancelled
- at a US Application Support Center (ASC), all ASCs are closed until further notice
When biometrics collection resumes, you’ll have to make a new appointment at a VAC or ASC when they start collecting biometrics again. You won’t need a new BIL.
How to find out when biometrics collection resumes
Keep visiting canada.ca/biometrics for updates on when biometrics collection will start again.
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