How to give your fingerprints and photo

On this page

Steps involved in giving your biometrics

1. Pay the biometric fee

You must pay the biometric fee when you apply, or you may experience delays.

Transit visa applications

There is no fee to give biometrics for a transit visa.

How to pay the biometrics fee after you’ve applied

To pay for your biometrics fee after you already applied:

If you applied online, you should

If you applied on paper, you should

2. Get the biometric instruction letter

After you pay the biometric fee, you’ll get a biometric instruction letter (BIL) that

When you go to your biometrics appointment, you must bring both of the following documents:

Asylum claimants and protected persons with no passport

If you’ve been issued a biometric instruction letter but you don’t have a passport, you must bring one of the following documents to your appointment:

This exception applies to you if you’re

  • an asylum claimant, and your claim
    • is in process
    • has been found ineligible
    • has been rejected by the Immigration and Refugee Board of Canada (IRB)
  • a protected person, including people
    • whose asylum claims have been accepted by the IRB
    • who have been successful in a Pre-Removal Risk Assessment application

3. Go to an official biometric collection site

There are 4 things you need to know before you give your biometrics:

  1. You must give your biometrics in person.
  2. You need to make an appointment to give your biometrics.
    1. Walk-in or emergency appointments may be accommodated, but booking ahead is best.
    2. Booking an appointment is free.
  3. Book your appointment as soon as you get your BIL.
  4. To avoid fraud, use our official website to find your local VAC or Service Canada location.

Find a collection site close to you

Tips to get the best photos and fingerprints during your biometrics appointment

 What can be included in your photo
  • glasses
    • Your eyes must be clearly visible.
    • There must be no glare on the lenses.
  • hair down or up
    • Your hair must be off your face, so that the edges of your face are visible.
  • hats and head coverings worn daily for religious beliefs or medical reasons
    • Your full face must be clearly visible.
    • The head covering must not create shadows on your face.
  • a wheelchair, if you place a white blanket behind your head
    • Your facial features and the edges of your face must both be clearly visible.
 What can’t be included in your photo
  • sunglasses or tinted eye glasses
    • This includes prescription lenses, even when your eyes are clearly visible.
  • hats and head coverings not worn daily for religious beliefs or medical reasons
  • hands must be henna-free
    • Temporary hand injuries such as cuts, cracks on your fingers must be healed before giving your biometrics.

Note: If we can’t get high-quality fingerprints during your appointment, you may need to give your biometrics again at a later date.

Page details

Date modified: