Ukraine immigration measures: Biometrics (fingerprints and photo)

As a Ukrainian national or family member of a Ukrainian national, you’ll need to give your biometrics to come to Canada if you

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Book an appointment

After you apply, you’ll get a biometric instruction letter. This letter will tell you how to book an appointment and where to go.

Do not go to a Canadian embassy or a visa application centre without an appointment. You must have an appointment to give your biometrics.

If you did not receive a biometric instruction letter, don’t book an appointment.

If you can’t get an appointment right now

Due to high demand, you may have difficulty booking an appointment. We’re working to resolve this issue as quickly as possible.

As we open more locations and increase the number of appointments at current locations, more biometrics appointments are becoming available.

Your deadline is extended

Your biometric instruction letter will not expire after 30 days. Your deadline to submit your biometrics has been extended until you can book an appointment and visit a biometrics collection site.

You don’t need to contact us to get a new letter or to ask for an extension.

Your application will not be affected if you’re unable to give your biometrics by the expiry date in your letter. However, we can’t process your application without your biometrics.

Keep checking for appointments

If you’ve already booked your appointment, keep checking the websites of the biometric collection locations near you in case you can get an earlier appointment.

If you can get an earlier appointment, or wish to reschedule to a different time or location, cancel your original appointment as soon as possible.


You may not need to give biometrics if, on the day you apply for your visitor visa under Canada-Ukraine authorization for emergency travel (CUAET) measures, you’re

We’ll contact you by email to let you know if this applies to you. In all cases, follow the most recent instructions we’ve sent you.

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