| Office of the Taxpayers' Ombudsperson
| news releases
Taxpayers’ Ombudsperson, François Boileau, launched a review on the communications the Canada Revenue Agency (CRA) provided to taxpayers when it locked out users, from their My Account, in mid-February 2021.
| Office of the Taxpayers' Ombudsperson
| statements
Today, Canada’s newly appointed Taxpayers’ Ombudsperson, François Boileau, issued the following statement on the response from Canadians regarding the service provided by the Canada Revenue Agency (CRA) on the emergency benefit programs throughout the pandemic.
| Office of the Taxpayers' Ombudsperson
| statements
Today, Canada’s newly appointed Taxpayers’ Ombudsperson, François Boileau, issued the following statement on the response from Canadians regarding the service provided by the Canada Revenue Agency (CRA) on the emergency benefit programs throughout the pandemic.
| Office of the Taxpayers' Ombudsperson
| news releases
The Taxpayers’ Ombudsman, Sherra Profit, is proud to release her 2019-2020 Annual Report, Transformation through Disruption. It presents the fiscal years’ key highlights and achievements as well as reflections on Ms. Profit’s five-year term as it comes to an end in July 2020.
| Office of the Taxpayers' Ombudsperson
| news releases
Taxpayers’ Ombudsman, Sherra Profit, today released the following statement on how essential the Canada Revenue Agency’s (CRA) Community Volunteer Income Tax Program (CVITP) is for vulnerable populations, especially during the current pandemic. The Ombudsman releases her report that calls on the CRA to reenvision the CVITP to help more individuals fulfill their tax obligations and access much needed benefits and credits.
| Office of the Taxpayers' Ombudsperson
| news releases
Today, Canada’s Taxpayers’ Ombudsman, Sherra Profit, announced she has opened an examination into the impact of the Canada Revenue Agency's (CRA) administration of the Canada child benefit (CCB).
| Office of the Taxpayers' Ombudsperson
| news releases
OTTAWA, June 11, 2019 –The Taxpayers’ Ombudsman, Sherra Profit, is proud to release her 2018-2019 Annual Report, Breaking Down Barriers to Service. As the 11th Annual Report published by her Office, this edition marks the beginning of a new decade since its inaugural publication of the 2008-2009 Annual Report.