Privacy Act – Annual Report to Parliament 2024-2025

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Table of Contents

Introduction

The Privacy Act (Revised Statutes of Canada, Chapter P-21, 1985) was proclaimed on July 1, 1983. It extends the present laws of Canada that protect the privacy of individuals and provides individuals with a right of access to personal information about themselves. It also protects the privacy of individuals by denying third party access to personal information relating to them and enabling them to exercise strict control over the collection, disclosure, and use of such information. Necessary exceptions should be limited and specific.

Bill C-58, An Act to amend the Access to Information Act and the Privacy Act and to make consequential amendments to other ActsFootnote 1 received royal assent on June 21, 2019. This resulted in the most significant amendments to the Act since it came into force in 1983.

The new legislation amends the Privacy Act to, among other things:

This annual report is tabled in Parliament in accordance with section 72 of the Privacy Act and describes how the Pacific Economic Development Agency of Canada (PacifiCan) administered its responsibilities for the reporting period.

Departmental mandate

PacifiCan’s mandate is to support the growth and diversification of British Columbia’s economy and advance the interests of the region in national economic policy, programs, and projects.

Pacific Economic Development Canada (PacifiCan) was established on August 06, 2021, to support economic growth and diversification of British Columbia’s economy and advance the interests of the region in national economic policy, programs, and projects through four key roles:

PacifiCan is overseen by the Minister of Housing and Infrastructure and Minister responsible for the Pacific Economic Development Agency of Canada.

The Agency operates under the provision of the Western Economic Diversification Act, which came into force on June 28, 1988. An Order in Council created PacifiCan, by way of the Public Service Rearrangement and Transfer of Duties Act.Footnote 2

PacifiCan achieves its mandate by working closely with clients and partners across the province in its roles as investor, advisor, pathfinder, and convenor. The agency’s clients are businesses, not-for-profit organizations, and communities such as Indigenous groups, women-led businesses, academic institutions, municipalities, business accelerators, and incubators.

PacifiCan’s mandate allows the Agency to deliver a wide range of initiatives across the province and make strategic investments to build on regional competitive advantages. Its provincial base enables the Agency to cultivate strong partnerships with business and community organizations, researchers, academia, Indigenous peoples, provincial governments and municipal governments. These connections help PacifiCan reflect provincial perspectives in national decision-making.

Administration of the Act

Departmental structure

In 2024-2025, PacifiCan employed 175 individuals in British Columbia and in Ottawa, including economists, commerce officers, and policy analysts. Specialists in such areas as communications, corporate administration, financial management, human resources, information management and technology, and procurement provide the policy and programs analysts with support.

PacifiCan has offices in British Columbia in Vancouver, Victoria, Kelowna, Prince George, Surrey, Cranbrook, Fort St. John, Prince Rupert, and Campbell River. The agency also has an office in Ottawa.

Delegation of authority

The current delegation order (Annex C) was issued May 16, 2022, in accordance with subsection 73(1) of the Privacy Act. The President of the Pacific Economic Development Agency of Canada delegated full powers, authorities, and responsibilities to the:

Policies, procedures and business processes Access to Information and Privacy Centre of Expertise (ACOE)

Privacy and personal information services were provided to PacifiCan by way of an Internal Services Agreement (ISA) with Prairies Economic Development Canada (PrairiesCan) until June 2024. Costs for these services are reimbursed to PrairiesCan.

Starting in December 2024, the ATIP Coordinator was supported by a Senior ATIP Advisor, who oversees the ACoE in addition to other programs within the Agency. The ACoE also leads Information Management initiatives such as litigation holds and InfoSource. The Senior ATIP Advisor processes all access and privacy requests.

As per the August 2021 Order in Council, the President of PacifiCan is the head of the organization for the purpose of the Privacy Act.

The ACoE administered the ATIP programs and services for PacifiCan including:

The ATIP Centre of Expertise (ACoE) is accountable for the development, coordination and implementation of policies, guidelines, systems, and procedures to manage the Agency's compliance with the Acts. Compliance is also facilitated by the ATIP Senior Advisor, who works with the ACoE concerning requests and enquiries.

The ATIP Senior Advisor works with the business and program areas to search and retrieve records that are responsive to access to information requests received under the Access to Information Act. The ACoE is responsible for the privacy and personal information services for PacifiCan, including the provision of advice and recommendations concerning ATIP matters.

PacifiCan is currently setting up its ATIP unit, as the agency is transitioning from the termination of the ISA with PrairiesCan.

To ensure that Treasury Board Secretariat (TBS) privacy-related policies and directives were respected and implemented, the ACoE regularly reviewed its various internal guidelines, procedures, and business practices. No new or revised institution-specific policies, guidelines, procedures, or initiatives related to privacy were implemented at PacifiCan during the reporting period.

The ATIP unit monitored its compliance with request deadlines via AccessPro software. A weekly report was created and disseminated, on a need-to-know distribution list. It disclosed all open and outstanding privacy files and their respective status. It included information on investigations by the Office of the Privacy Commissioner of Canada along with other privacy processes underway. No personal information was included in the weekly report.

Training and awareness

The ACoE delivered three training sessions:

Statistics and performance

PacifiCan received one privacy request in the 2024-2025 fiscal year. The request was not closed within legislated timelines and was carried over to next reporting period.

No privacy consultations were received or completed during the reporting period.

No disclosures were made under paragraph 8(2)(m) of the Privacy Act in the reporting period.

No new or revised institution-specific policies, guidelines, and procedures related to privacy were implemented in the institution during the reporting period.

Material privacy breaches

No material privacy breaches were reported in the 2024-2025 fiscal year.

Privacy impact assessments

PacifiCan did not complete any Privacy Impact Assessments (PIAs) during the reporting period.

PacifiCan's Personal Information Banks (PIBs) was updated in 2023-24, which was the agency’s first second year of operation. No new PIBs were created in 2024-2025.

Complaints

No complaints against PacifiCan were submitted to the Office of the Privacy Commissioner of Canada (OPC during this reporting period.

Public interest disclosures

No disclosures were made under paragraph 8(2)(m) of the Privacy Act during the reporting period.

Operational costs associated with adminstering the Act

PacifiCan’s costs for administrating the Privacy Act is based on a percentage of costs incurred by the ACoE plus the cost for administrative services for PacifiCan. Section 12 of the main report on the Privacy Act, no resources were allocated for privacy activities. PacifiCan only received one privacy request in 2024-25. That request was carried over into the next fiscal year. No action was taken on that file in the 2024-2025 fiscal year. Therefore, no resources were allocated in the report.

Annex A – Statistical report

Statistical report on the Privacy Act

Name of institution: Pacific Economic Development Canada (PacifiCan)

Reporting period: April 1, 2024, to March 31, 2025

Section 1: Requests Under the Privacy Act

1.1 Number of requests
  Number of requests
Received during reporting period 1
Outstanding from previous reporting periods 0
  • Outstanding from previous reporting period
0  
  • Outstanding from more than one reporting period
0
Total 1
Closed during reporting period 0
Carried over to next reporting period 1
  • Carried over within legislated timeline
0  
  • Carried over beyond legislated timeline
1
1.2 Channels of requests
Source Number of requests
Online 0
E-mail 1
Mail 0
In person 0
Phone 0
Fax 0
Total 1

Section 2: Informal requests

2.1 Number of informal requests
  Number of requests
Received during reporting period 0
Outstanding from previous reporting periods 0
  • Outstanding from previous reporting period
0  
  • Outstanding from more than one reporting period
0
Total 0
Closed during reporting period 0
Carried over to next reporting period 0
2.2 Channels of informal requests
Source Number of requests
Online 0
E-mail 0
Mail 0
In person 0
Phone 0
Fax 0
Total 0
2.3 Completion time of informal requests
0-15 days 16-30 days 31-60 days 61-120 days 121-180 days 181-365 days More than 365 days Total
0 0 0 0 0 0 0 0
2.4 Pages released informally
Less than 100 pages released 100-500 pages released 501-1000 pages released 1001-5000 pages released More than 5000 pages released
Number of requests Pages released Number of requests Pages released Number of requests Pages released Number of requests Pages released Number of requests Pages released
0 0 0 0 0 0 0 0 0 0

Section 3: Requests closed during the reporting period

3.1 Disposition and completion time
Disposition of requests Completion time
0 to 15 days 16 to 30 days 31 to 60 days 61 to 120 days 121 to 180 days 181 to 365 days More Than 365 days Total
All disclosed 0 0 0 0 0 0 0 0
Disclosed in part 0 0 0 0 0 0 0 0
All exempted 0 0 0 0 0 0 0 0
All excluded 0 0 0 0 0 0 0 0
No records exist 0 0 0 0 0 0 0 0
Request transferred 0 0 0 0 0 0 0 0
Request abandoned 0 0 0 0 0 0 0 0
Neither confirmed nor denied 0 0 0 0 0 0 0 0
Total 0 0 0 0 0 0 0 0
3.2 Exemptions
Section Number of requests
18(2) 0
19(1)(a) 0
19(1)(b) 0
19(1)(c) 0
19(1)(d) 0
19(1)(e) 0
19(1)(f) 0
20 0
21 0
22(1)(a)(i) 0
22(1)(a)(ii) 0
22(1)(a)(iii) 0
22(1)(b) 0
22(1)(c) 0
22(2) 0
22.1 0
22.2 0
22.3 0
22.4 0
23(a) 0
23(b) 0
24(a) 0
24(b) 0
25 0
26 0
27 0
27.1 0
28 0
3.3 Exclusions
Section Number of requests
69(1)(a) 0
69(1)(b) 0
69.1 0
70(1) 0
70(1)(a) 0
70(1)(b) 0
70(1)(c) 0
70(1)(d) 0
70(1)(e) 0
70(1)(f) 0
70.1 0
3.4 Format of information released
Paper Electronic Other
E-record Data set Video Audio
0 0 0 0 0 0

3.5 Complexity

3.5.1 Relevant pages processed and disclosed for paper, e-record and dataset formats
Number of pages processed Number of pages disclosed Number of requests
0 0 0
3.5.2 Relevant pages processed and disclosed per request disposition for paper, e-record and dataset formats by size of requests
Disposition Less than 100 pages processed 100-500 pages processed 501-1000 pages processed 1001-5000 pages processed More than 5000 pages processed
Number of requests Pages processed Number of requests Pages processed Number of requests Pages processed Number of requests Pages processed Number of requests Pages processed
All disclosed 0 0 0 0 0 0 0 0 0 0
Disclosed in part 0 0 0 0 0 0 0 0 0 0
All exempted 0 0 0 0 0 0 0 0 0 0
All excluded 0 0 0 0 0 0 0 0 0 0
No records exist 0 0 0 0 0 0 0 0 0 0
Request Abandoned 0 0 0 0 0 0 0 0 0 0
Neither confirmed no denied 0 0 0 0 0 0 0 0 0 0
Total 0 0 0 0 0 0 0 0 0 0
3.5.3 Relevant minutes processed and disclosed for audio formats
Number of minutes processed Number of minutes disclosed Number of requests
0 0 0
3.5.4 Relevant minutes processed per request disposition for audio formats by size of requests
Disposition Less than 60 minutes processed 60-120 minutes processed More than 120 minutes processed
Number of requests Minutes processed Number of requests Minutes processed Number of requests Minutes processed
All disclosed 0 0 0 0 0 0
Disclosed in part 0 0 0 0 0 0
All exempted 0 0 0 0 0 0
All excluded 0 0 0 0 0 0
Request abandoned 0 0 0 0 0 0
Neither confirmed nor denied 0 0 0 0 0 0
Total 0 0 0 0 0 0
3.5.5 Relevant minutes processed and disclosed for video formats
Number of minutes processed Number of minutes disclosed Number of requests
0 0 0
3.5.6 Relevant minutes processed per request disposition for video formats by size of requests
Disposition Less than 60 minutes processed 60-120 minutes processed More than 120 minutes processed
Number of requests Minutes processed Number of requests Minutes processed Number of requests Minutes processed
All disclosed 0 0 0 0 0 0
Disclosed in part 0 0 0 0 0 0
All exempted 0 0 0 0 0 0
All excluded 0 0 0 0 0 0
Request abandoned 0 0 0 0 0 0
Neither confirmed nor denied 0 0 0 0 0 0
Total 0 0 0 0 0 0
3.5.7 Other complexities
Disposition Consultation required Legal advice sought Interwoven information Other Total
All disclosed 0 0 0 0 0
Disclosed in part 0 0 0 0 0
All exempted 0 0 0 0 0
All excluded 0 0 0 0 0
Request abandoned 0 0 0 0 0
Neither confirmed nor denied 0 0 0 0 0
Total 0 0 0 0 0

3.6 Closed requests

3.6.1 Number of requests closed within legislated timelines
Number of requests closed within legislated timelines 0
Percentage of requests closed within legislated timelines (%) 0

3.7 Deemed refusals

3.7.1 Reasons for not meeting legislated timelines
Number of requests closed past the legislated timelines Principal reason
Interference with operations/workload External consultation Internal consultation Other
0 0 0 0 0
3.7.2 Requests closed beyond legislated timelines (including any extension taken)
Number of days past legislated timelines Number of requests past legislated timeline where no extension was taken Number of requests past legislated timeline where an extension was taken Total
1 to 15 days 0 0 0
16 to 30 days 0 0 0
31 to 60 days 0 0 0
61 to 120 days 0 0 0
121 to 180 days 0 0 0
181 to 365 days 0 0 0
More than 365 days 0 0 0
Total 0 0 0
3.8 Requests for translation
Translation requests Accepted Refused Total
English to French 0 0 0
French to English 0 0 0
Total 0 0 0

Section 4: Disclosures under Subsections 8(2) and 8(5)

Paragraph 8(2)(e) Paragraph 8(2)(m) Paragraph 8(5) Total
0 0 0 0

Section 5: Requests for correction of personal information and notations

Disposition for correction requests recieved Number
Notations attached 0
Requests for correction accepted 0
Total 0

Section 6: Extensions

6.1 Reasons for extensions and dispositions of requests
Number of extensions taken 15(a)(i) Interference with operations 15(a)(ii) Consultation 15(b) Translation purposes or conversion
Further review required to determine exemptions Large volume of pages Large volume of requests Documents are difficult to obtain Cabinet confidence section (Section 70) External Internal
0 0 0 0 0 0 0 0 0
6.2 Length of extensions
Length of Extensions 15(a)(i) Interference with operations 15(a)(ii) Consultation 15(b) Translation purposes or conversion
Further review required to determine exemptions Large volume of pages Large volume of requests Documents are difficult to obtain Cabinet confidence section (Section 70) External Internal
1 to 15 days 0 0 0 0 0 0 0 0
16 to 30 days 0 0 0 0 0 0 0 0
31 days or greater   0
Total 0 0 0 0 0 0 0 0

Section 7: Consultations received from other institutions and organizations

7.1 Consultations received from other Government of Canada institutions and other organizations
Consultations Other Government of Canada institutions Number of pages to review Other organizations Number of pages to review
Received during reporting period 0 0 0 0
Outstanding from the previous reporting period 0 0 0 0
Total 0 0 0 0
Closed during reporting period 0 0 0 0
Carried over within negotiated timelines 0 0 0 0
Carried over beyond negotiated timelines 0 0 0 0
7.2 Recommendations and completion time for consultations received from other Government of Canada institutions
Recommendation Number of days required to complete consultation requests
0 to 15 days 16 to 30 days 31 to 60 days 61 to 120 days 121 to 180 days 181 to 365 days More than 365 days Total
Disclose entirely 0 0 0 0 0 0 0 0
Disclosed in part 0 0 0 0 0 0 0 0
Exempt entirely 0 0 0 0 0 0 0 0
Exclude entirely 0 0 0 0 0 0 0 0
Consult other institution 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0
Total 0 0 0 0 0 0 0 0
7.3 Recommendations and completion time for consultations received from other organizations outside the Government of Canada
Recommendation Number of days required to complete consultation requests
0 to 15 days 16 to 30 days 31 to 60 days 61 to 120 days 121 to 180 days 181 to 365 days More than 365 days Total
Disclose entirely 0 0 0 0 0 0 0 0
Disclosed in part 0 0 0 0 0 0 0 0
Exempt entirely 0 0 0 0 0 0 0 0
Exclude entirely 0 0 0 0 0 0 0 0
Consult other institution 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0
Total 0 0 0 0 0 0 0 0

Section 8: Completion time of consultations on Cabinet confidences

8.1 Requests with Legal Services
Number of days Fewer than 100 pages processed 100-500 pages processed 501-1000 pages processed 1001-5000 pages processed More than 5000 pages processed
Number of requests Pages disclosed Number of requests Pages disclosed Number of requests Pages disclosed Number of requests Pages disclosed Number of requests Pages disclosed
1 to 15 0 0 0 0 0 0 0 0 0 0
16 to 30 0 0 0 0 0 0 0 0 0 0
31 to 60 0 0 0 0 0 0 0 0 0 0
61 to 120 0 0 0 0 0 0 0 0 0 0
121 to 180 0 0 0 0 0 0 0 0 0 0
181 to 365 0 0 0 0 0 0 0 0 0 0
More than 365 0 0 0 0 0 0 0 0 0 0
Total 0 0 0 0 0 0 0 0 0 0
8.2 Requests with Privy Council Office
Number of days Fewer than 100 pages processed 100-500 pages processed 501-1000 pages processed 1001-5000 pages processed More than 5000 pages processed
Number of requests Pages disclosed Number of requests Pages disclosed Number of requests Pages disclosed Number of requests Pages disclosed Number of requests Pages disclosed
1 to 15 0 0 0 0 0 0 0 0 0 0
16 to 30 0 0 0 0 0 0 0 0 0 0
31 to 60 0 0 0 0 0 0 0 0 0 0
61 to 120 0 0 0 0 0 0 0 0 0 0
121 to 180 0 0 0 0 0 0 0 0 0 0
181 to 365 0 0 0 0 0 0 0 0 0 0
More than 365 0 0 0 0 0 0 0 0 0 0
Total 0 0 0 0 0 0 0 0 0 0

Section 9: Complaints and investigations notices received

9.1 Investigations
Section 31 Section 33 Section 35 Court action Total
0 0 0 0 0

Section 10: Privacy Impact Assessments (PIAs) and Personal Information Banks (PIBs)

10.1 Privacy Impact Assessments
Number of PIAs completed 0
Number of PIAs modified 0
10.2 Institution-specific and Central Personal Information Banks
Personal Information Banks Active Created Terminated Modified
Institution-specific 45 0 0 0
Central 0 0 0 0
Total 45 0 0 0

Section 11: Privacy breaches

11.1 Material privacy breaches reported
Number of material privacy breaches reported to TBS 0
Number of material privacy breaches reported to OPC 0
11.2 Non-material privacy breaches
Number of non-material privacy breaches 0

Section 12: Resources related to the Privacy Act

12.1 Allocated costs
Expenditures Amount
Salaries $0
Overtime $0
Goods and services $0
  • Professional services contracts
$0  
  • Other
$0
Total $0

Note: Section 12 of the main report on the Privacy Act, no resources were allocated for privacy activities. PacifiCan only received one privacy request in 2024-25. That request was carried over into the next fiscal year. No action was taken on that file in the 2024-2025 fiscal year. Therefore, no resources were allocated in the report.

12.2 Human resources
Resources Person years dedicated to privacy activities
Full-time employees 0.000
Part-time and casual employees 0.000
Regional staff 0.000
Consultants and agency personnel 0.000
Students 0.000
Total 0.000

Annex B – Supplemental statistics

Supplemental statistical report on the Access to Information Act and Privacy Act 

Name of institution: Pacific Economic Development Canada (PacifiCan)

Reporting period: April 1, 2024, to March 31, 2025

Section 1: Requests carried over and active complaints under the Access to Information Act

1.1 Requests carried over to next reporting period, broken down by reporting period received
Reporting period requests carried over were received Requests carried over that are within legislated timelines as of March 31, 2025 Requests carried over that are beyond legislated timelines as of March 31, 2025 Total
Received in 2024-2025 0 3 3
Received in 2023-2024 0 31 31
Received in 2022-2023 0 0 0
Received in 2021-2022 0 0 0
Received in 2020-2021 0 0 0
Received in 2019-2020 0 0 0
Received in 2018-2019 0 0 0
Received in 2017-2018 0 0 0
Received in 2016-2017 0 0 0
Received in 2015-2016 or earlier 0 0 0
Total 0 34 34
1.2 Active complaints with the Information Commissioner of Canada, broken down by reporting period received
Reporting period active complaints were received by institution Number of active complaints
Received in 2024-2025 0
Received in 2023-2024 0
Received in 2022-2023 0
Received in 2021-2022 0
Received in 2020-2021 0
Received in 2019-2020 0
Received in 2018-2019 0
Received in 2017-2018 0
Received in 2016-2017 0
Received in 2015-2016 or earlier 0
Total 0

Section 2: Requests carried over and active complaints under the Privacy Act

2.1 Requests carried over to next reporting period, broken down by reporting period received
Fiscal year open requests were received Open requests that are within legislated timelines as of March 31, 2025 Open requests that are beyond legislated timelines as of March 31, 2025 Total
Received in 2024-2025 0 1 1
Received in 2023-2024 0 0 0
Received in 2022-2023 0 0 0
Received in 2021-2022 0 0 0
Received in 2020-2021 0 0 0
Received in 2019-2020 0 0 0
Received in 2018-2019 0 0 0
Received in 2017-2018 0 0 0
Received in 2016-2017 0 0 0
Received in 2015-2016 or earlier 0 0 0
Total 0 1 1
2.2 Active complaints with the Privacy Commissioner of Canada that are outstanding from previous reporting periods
Reporting period active complaints were received by institution Number of active complaints
Received in 2024-2025 0
Received in 2023-2024 0
Received in 2022-2023 0
Received in 2021-2022 0
Received in 2020-2021 0
Received in 2019-2020 0
Received in 2018-2019 0
Received in 2017-2018 0
Received in 2016-2017 0
Received in 2015-2016 or earlier 0
Total 0

Section 3: Social Insurance Number

Has your institution begun a new collection or a new consistent use of the SIN in 2024-2025? No

Section 4: Universal access under the Privacy Act

How many requests were received from foreign nationals outside of Canada in 2024-25? 0

Annex C – Delegation order

Access to Information Act and Privacy Act delegation order

The President of Pacific Economic Development Canada, pursuant to subsection 95(1) of the Access to Information Act and subsection 73(1) of the Privacy Act, hereby designate the persons holding the positions set out in the schedules attached hereto, or the persons occupying on an acting basis those positions, to exercise the powers, duties and functions of the President as the head of Pacific Economic Development Canada, under the provisions of the Acts and related regulations set out in the schedule opposite each position.

Schedule

Position Access to Information Act and regulations Privacy Act and regulations
Vice President, Programs and Partners Full authority Full authority
Access to Information and Privacy Coordinator Full authority Full authority

Dated, at the City of Coquitlam this 16 day of May, 2022

Naina Sloan, A/President, Pacific Economic Development Canada

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2025-10-08