Welcome to the 2018 Blueprint 2020 Innovation Fair

Main Stage

Event Time Presented by
9:00 - 9:30 Opening Ceremonies  
9:40 – 9:50 Presentation by Horizontal and Functional Communities  
10:10 – 10:20 Presentation by Horizontal and Functional Communities  
10:30 – 11:00 Presentation from Canada Beyond 150
What happens when you put 75 new public servants across Canada together to learn how to incorporate foresight, design thinking, and engagement into their work, and to ultimately be change agents across the public service? Come hear about Canada Beyond 150, a 10-month professional development program that explored reconciliation, feminist government, Sustainable Development Goals, the future of capital and debt, the social determinants of wellbeing, the future of work, and open and transparent government. Listen as participants share their experiences working in the open, engaging with stakeholders, and learning to get comfortable with the uncertain.
Presented by the Privy Council Office and Policy Horizon's Canada
11:10 – 11:20 Presentation by Horizontal and Functional Communities  
11:30 – 11:50 Presentation by Horizontal and Functional Communities  
12:00 – 13:00 Key Note Address  
13:15 – 14:15 Experimentation - Just the Latest Policy Buzzword?
Please join us for a panel discussion designed to encourage learning around experimentation in the Public Service. Panel speakers will include Government of Canada employees working to support capacity building; showcasing small scale experimentation activities; outlining experimentation funding mechanisms; identifying and discussing best practices, lessons learned, glitches and challenges; celebrating success and failure; and the identified cultural barriers and facilitators.
Presented by Health Canada
14:30 – 15:30 Ask Me Anything with the Deputy Minister Network on Public Service Renewal Presented by the Privy Council Office


Short. Sweet. Priorities.

FEDTalks are short presentations taking place throughout the day of the Innovation Fair at 90 Elgin Street, and webcast nationally. The FEDTalks address priority topics for the Public Service.

Registration required.


Event Time Presented by
9:30 – 10:15 UX in the Public Service Presented by PCO
10:30 – 11:15 Canada’s Opioid Crisis
The epidemic of opioid overdoses is justifiably called the most significant health crisis in Canada’s recent history. The number of opioid-related deaths in Canada is estimated to have been over 4,000 in 2017. It is a complex public health issue with no single cause and no simple solution. Under the leadership of the Minister of Health, the federal government is leading a national public health response, supported by the Canadian Drugs and Substances Strategy.  Addressing this public health crisis has often taken us out of the traditional policy landscape into new territory.
Ever wonder how federal policy changes can affect the end user? Can the end user enact change on federal policy? Suzy McDonald, ADM of the Opioid Response Team, will engage public servants across Canada on a discussion of her experience with federal policy and the impacts it has on end users: Canadians who use drugs and people who are suffering from opioid use disorder. Discussion points will include the impact of stigma, how federal activities have affected people with problematic substance use, and lessons learned.
Presented by Health Canada
11:15 – 12:00 A Discussion on reconciliation with Max FineDay
“Reconciliation” is the word of the moment, and not just for CIRNAC and ISC, but for the whole of government. So what does it really mean? How will we know when we’ve achieved it? What is the path to get us there? Join Max FineDay as he shares stories, ideas, and sparks questions for you to reflect on how to integrate reconciliation into your work, and into your life. Max FineDay is a nêhiyaw napew from the Sweetgrass First Nation and currently Co-Executive Director of Canadian Roots Exchange. Max is known nationally for his work on youth leadership development, and centers efforts on ideas and projects that move Canada toward reconciliation with Indigenous peoples. He is focused on delivering results, building relationships, and speaking to both the challenges and opportunities that exist for Canada and Indigenous peoples today. He is currently based in Toronto and can be found on Twitter, @MaxFineDay.
Presented by Indigenous Services Canada (ISC) and Crown-Indigenous Relations and Northern Affairs Canada (CIRNAC)
13:00 – 13:45 Content Design for Canada.ca: Small Changes Make a Big Difference
In this talk, Peter Smith (TBS) and Jonathan Rath (CRA) will show how you can make a big difference for citizens by making small changes to your institution’s web content. Through User Experience research, design and testing, you can better understand your visitors’ needs, and ability to successfully complete their tasks. By prioritizing your efforts on improving the content that supports those needs, you can generate positive outcomes for citizens more easily than you’d think.
Presented by Treasury Board Secretariat
14:00 – 14:45 Gender Based Analysis Plus 
This talk will focus on how incorporating different perspectives, like gender, helps to enable inclusive initiatives that contribute to equality and better results for Canadians and how to better incorporate diversity to become a more routine and automatic part of the work and thought process of all public servants. It will also explore some of the common myths about GBA+
Presented by Status of Women Canada
15:30 – 16:00 UX Case Study: Immigration Refugee Citizenship Canada (IRCC)
The past six years have seen incredible change in how governments approach service delivery and policy creation. This is due in no small part to the ground-breaking work of GDS in the UK, 18F and the USDS in the United States, and many others around the world. With user experience (UX) and user-centred design (UCD) now being applied at all levels of government, the potential for change is larger than ever. We'll discuss these potential and real life examples.
Presented by Canada's Digital Service

Living Library

Presented by Public Services and Procurement Canada.

The Living Library provides public servants with an interactive opportunity to learn about the diverse experiences of their colleagues. Enabling public servants to share their experiences with one another will help build relationships and break down stereotypes contributing towards a healthier and more respectful workplace. This year, the Living Library will take place in the morning and afternoon and cover five themes, including “User Experience”, “Mental Health”, “Diversity and Inclusion”, “Behind the Uniform”, “Senior Leaders” and “Cool Jobs”. Sign up today for a 20-minute conversation with one of the Library’s fascinating Living Books!

Event Time Presented by
10:00 – 11:30 Living Library Session 1 Presented by Public Services and Procurement Canada
13:30 – 15:00 Living Library Session 2 Presented by Public Services and Procurement Canada

Reconciliation Workshop

Presented by Indigenous Services Canada, and Crown-Indigenous Relations and Northern Affairs Canada.

Come learn about the exciting and innovative work the Government of Canada is doing on Indigenous files, and walk away with inspiration and ideas to apply in your own department!

No registration required.

Time Event Presented by
All Day Programming Call-to-action #57 : Educating Public Servants Canada School of Public Service, Employment Social Development Canada, Status of Women Canada, Justice Canada
All Day Programming Indigenous Consultation and Engagement Employment and Social Development Canada, Crown-Indigenous Relations and Northern Affairs Canada
All Day Programming Indigenous Community Development Framework Dr. Nadia Ferrara, PhD.
All Day Programming Service Excellence and Building a Culture of Partnership Indigenous Services Canada

Lobby Trade Show

Time Event Presented by
All Day Programming A showcase of excellence and innovation in how we support the government, as well as how we are building a healthy and productive workforce. Departments and Agencies across the Public Service

Virtual Reality Experience

Time Event Presented by
All Day Programming Global Affairs Canada is pleased to offer a Virtual Reality Experience that allows viewers to immerse themselves in exciting experiences within Canada, as well as to witness Canada's development efforts abroad. Working with our partners, we have gathered 360 footage of spectacular landscapes from coast to coast to coast, in addition to powerful accounts of those affected by crisis abroad. These stories will engage viewers in a new and innovative way, and will truly allow them to experience Canada as never before. Hosted by Global Affairs and ISED

Mental Health and Wellbeing Zone

Time Event Presented by
9:30-11:30 Mental Health and Wellness Tradeshow
Stop by to learn about the latest public service innovations that contributes to the support of the Federal Public Service Workplace Mental Health Strategy. Some of the featured kiosks include Free Agent Program, PSES survey, Canadian Centre of Innovation for Mental Health in the Workplace, Centre of Expertise on Mental Health in the Workplace, Federal Speakers’ Bureau, Federal Informal Conflict Management System (ICMS) Network.           
9:30-11:30 Faces of Mental Health in the Public Service Campaign (Phase 2)
Want to make a difference and raise awareness around mental health in the workplace? Have your photo taken as part of the Faces of Mental Health in the Public Service campaign. The photo bank created will be used by departments for future communication products related to mental health in the public service.
Presented by the Centre of Expertise on Mental Health in the Workplace
9:30-10:00 How the Federal Speakers’ Bureau on Mental Health Catalyzed Culture Change
In recovery they found resiliency, displaying both inner strength and outward vulnerability by sharing their personal mental health journeys with work colleagues. Learn how leadership can happen at any level of an organisation, and how employee innovation can arise over a couple of medium doubles at a local Timmy’s.
Presented by Jean-François Claude
11:30-12:00 Movement is Medicine
Music, particularly music we love, can bring back memories, can inspire and energize us. Come in the Zone to move – or dance – to the music!
Presented by the Centre of Expertise on Mental Health in the Workplace
13:00-13:45 Armchair Discussion
Come join us for an open dialogue with a small group from the Clerk’s Contact Group on Mental Health and listen to their experiences advancing mental health and wellness in the workplace, among their networks and community.
Presented by the Clerk’s Contact Group on Mental Health
14:00-14:45 Learning Sessions (three topics to be covered – 15 minute segments)
You asked and we delivered! Learn from experts as they lead discussions on topics related to resilience, diversity and inclusion, and harassment and violence prevention. See you in the zone!
Presented by Office of the Chief Human Resources Officer
15:15-15:45 Group Conflict Management Coaching Sessions (GCpedia pre-registration)
Presented by the Federal Informal Conflict Management System (ICMS) Network
Did you know that your department or agency may offer confidential conflict management services for free? Conflict coaching is an ICMS offices’ most sought after service as the process is designed to help you develop awareness, skills, strategies and a plan of action to manage challenging workplace situations on your own. Join an ICMS coach for a condensed group session and get a taste for the coaching experience.
Presented by Office of the Chief Human Resources Officer

Innovative Methods Room

Registration required.

Time Event Presented by
9:30 – 10:30 Impact Canada Initiative / Evidence Based Decision Making
In November 2017, the Impact Canada Initiative was formally launched to help drive a shift in the way the Government of Canada uses policy and program tools to help address complex public policy challenges. Launched with two program streams – the Smart Cities Challenge, led by Infrastructure Canada, and Clean Tech Impact, led by Natural Resources Canada – the Impact Canada Initiative will work with departments in applying innovative financing approaches, new partnership models, impact measurement methodologies and behavioural insights in priority areas for the Government of Canada. Participate in this session to learn more about outcomes based programming approaches and work through exercises to help design a challenge statement!
Presented by PCO-IIU
11:00 – 12:00             Deputy Minister Task Force on Public Sector Innovation / Policy and Program Entrepreneurs
In November 2017, the Clerk of the Privy Council and Secretary to Cabinet re-mandated the Deputy Minster Committee on Policy Innovation (DMCPI). Now under a new name, the Deputy Minister Task Force on Public Sector Innovation is mandated to examine broader trends and emerging technologies and advance concrete initiatives that facilitate: 1) core systems transformation to address outdated systems and process (e.g., in the areas of grants and contributions, procurement, co-creation, and human resources); and 2) experimenting with disruptive technologies (e.g., artificial intelligence, blockchain, machine learning, etc.) within government. A key aspect to delivering on the Task Force mandate is a cohort of federal public servants called Policy and Program Entrepreneurs (PPEs). PPEs play a dual role, sitting as full members on the Task Force as well as working in small teams to advance projects aligned with the Task Force’s mandate. Come learn more about the Task Force and join in on a consultation session that the PPEs will lead on their projects!
Presented by PCO-IIU
13:15 – 14:30 Innovation in Staffing Series: Innovative Staffing Strategy
As governments around the world work to address ever more complex public policy challenges, it is recognized that the role of the public servant must also change. In particular, new and different skills sets are often required to help deliver meaningful results. The Impact and Innovation Unit has enacted an Innovative Staffing Strategy that looks to unlock the innovation potential within the public service while also targeting external to government expertise in the areas of behavioural science, innovative finance, impact measurement and data science. Participate in this session to learn more about the Innovative Staffing Strategy and how this approach could benefit departments and agencies across the federal family.
Presented by PCO-IIU
14:45 – 16:00 Opioid Workshops
Stigma is a major barrier to health and social services for people who use drugs and their families.
It is estimated that more than 4,000 opioid-related deaths occurred in 2017. The Government has taken action in a number of areas to address this crisis. Budget 2018 also identified funding for several key opioid-related initiatives, including ending this stigma.
Building on the Fed-Talk on opioids from the morning, this session will focus on the innovative ways the federal government is already working to end stigma towards people who use drugs.  We also want to hear your innovative ideas of how the federal public service can change the public discourse and end stigma so that more people can access treatment, find housing and get jobs.
Presented by PCO-IIU and Health Canada

Regions Zone

Presented by the Regional Federal Councils.

More than 60% of public servants work in the regions, delivering exceptional service to Canadians. Lead by Regional Federal Councils, 15 regional Innovation Fairs are being held in 15 different cities from coast to coast to coast to feature their innovation and renewal stories.

A dedicated Regions’ Zone will be featured at the Ottawa Innovation Fair at 90 Elgin. Come and visit us to learn, test your knowledge and connect with the regions.

Event Time Presented by
9:30 – 16:00 Meet regional reps from across the country and learn about innovative initiatives in the regions
Learn about Regional Federal Councils and their role in the regions (video).
Other events live from the regions
All Day
Presented by the Regional Federal Councils
9:45 – 10:45 GOVTalks: Innovative approaches to recruitment, client services and outreach with Indigenous communities
Live from Montreal!
Presented by the Regional Federal Councils
11:30 – 12:00 Join Ontario Region hosts J-P and Tamara as they talk to exhibitors
Live from Toronto
Presented by the Regional Federal Councils
13:15 - 13:45 Ask-Me-Anything with the Clerk of the Privy Council
Live from Ottawa
Presented by the Privy Council Office
14:00 - 14:30 Innovation and a Changing Public Service Culture
Innovation in the public service is all about the people. It’s going to take all of us together to truly modernize (and improve) the way we work, the things we do, and the way we deliver services and information to Canadians. This May, @LeadersGC is partnering with the Blueprint2020 Innovation Fair, and invites public servants to join an important conversation about innovation and a changing culture in the public service. What does innovation in the GC really mean? How do we do it on our scale? How do we manage change? How do we engage everyone in the change? We’re all in this together. Join the chat: Wednesday, May 16 at 2:00pm EST! Live from Ottawa
Presented by @LeadersGC
Live from Ottawa
Presented by @LeadersGC
14:00 - 15:00 GOVtalks: UX design, service innovation, and reconciliation
Live from Vancouver
Presented by the Regional Federal Councils
14:30 - 15:00 How you Work from a Mobility/Technology Usage Perspective, Randal Cripps, Prairie Federal Council Innovation Champion
Live from Edmonton
Presented by the Regional Federal Councils

TBS Lounge

Bilingual sessions. Participants will need to register in advance.

Time Event Presented by
9:30 – 10:30 UX 101 – The Basics
User experience (UX) is more than a buzzword – come discover what it is and what it can do for you.
The objective of this session is to familiarize participants with the key vocabulary around UX. Explore the key concepts and the design elements.
Workshop is for participants who have little to no knowledge about UX or those wanting to brush up on basic UX knowledge.
Presented by Treasury Board Secretariat, Digital Collaboration Division
10:45 – 12:00 UX 201- Tools and Processes
You know the UX basics, so what’s next? How do you go about improving your users’ experience? And what tools are there? This session will give you an overview of the UX tools and processes and is a great starting point for any given UX project.
The purpose of this workshop is to outline the methodology, processes and various tools when doing UX.
Workshop is for participants who have basic UX knowledge and want to apply in real world situation, but aren’t sure where to start or those wanting to brush up on the UX tools and processes.
Presented by Treasury Board Secretariat, Digital Transformation
13:15 - 14:30 UX Case Study 1
Showcase of a product Canadian Digital Service is building with Immigration, Refugees and Citizenship Canada. Participants will discover elements of the service that people use when going through the citizenship process. The case study will underline how UX encompasses everything from the earliest generative research and discovery phase all the way through to prototyping and testing with actual users.
Workshop is for participants who want to discover the practical application of UX tools and processes in a governmental setting.
Presented by Treasury Board Secretariat, Canada Digital Services
14:45 – 16:00 UX Case Study 2
Showcase of the evolution of the GCTools and get participants to help develop personas and workflows that will help draft the blueprint of GC digital workspace by getting feedback from non-users and current users of the platform.
Workshop is for participants who want to discover the practical application of UX tools and processes in a governmental setting.
Presented by Treasury Board Secretariat, Digital collaboration Division

Recruitment Innovations

Presented by the Office of the Chief Human Resources Officer and the Public Service Commission.

Registration is required.

Come by the Recruitment Innovations Room to learn about how user experience (UX) has helped central agencies to revamp digital tools that enable you to navigate job and career development opportunities based on your interests. We are excited to showcase how the New Direction in Staffing Interface (NDSi) and the Career Marketplace (on GCconnex and GCcollab) connect talent to opportunities quickly and seamlessly. You will also be inspired by the Youth Accessibility Student Employment Opportunity; an initiative that is recruiting post-secondary students with disabilities in the federal public service, identifying barriers to their full participation in the workforce and supporting managers to create an accessible workplace.

Time Event Presented by
9:30 – 10:30 Innovation in Staffing Series: Career Market Place / Youth Accessibility Summer Opportunity Pilot
The Career Marketplace on GCconnex and GCcollab One of the best features of a public service career is the diverse range of job opportunities in many different fields. In this event, you will learn how to use the Career Marketplace on GCconnex. This platform is an excellent way to find at-level job openings that expose you to new challenges and hands-on, peer-to-peer learning opportunities that build your skills and networks.  This event also explores the fundamentals of GCcollab, which connects you to other public servants, students and academics across Canada so you can expand both your network and career opportunities. You will also learn about the future plans of the Career Marketplace and how UX design is at the centre of it all.    
Take control of your career with these powerful tools, which give you easy access to fourteen mobility and development mechanisms.
Youth Accessibility Summer Employment Opportunity (YASEO) is a second-year pilot initiative based in the National Capital Region, which helps shape the future of the public service by reducing barriers for the full participation of post-secondary students with disabilities in the workplace and improving their workplace experience. Hired students will be matched to managers who will ensure appropriate workplace accommodations during their work term this summer. They will also get the opportunity to obtain a mentor and participate in engaging learning activities. The benefits of hiring a student stretch far beyond the work experience they’ll gain. It is about gaining a broader understanding of challenges people with disabilities face and developing a culture of accessibility, diversity and inclusivity.
Presented by Office of the Chief Human Resources Officer
10:45 –12:00 Innovation in Staffing Series: New Directions in Staffing
Learn how User Experience (UX) will help inform the Government of Canada's staffing solution of the future. See how design-thinking principles were applied in the New Direction in Staffing Interface (NDSi) project led by the Public Service Commission of Canada.
Presented by Public Service Commission

Access-Ability Room

Presented by Employment Social Development Canada.

The Employment and Social Development Canada (ESDC) Employees with Disabilities Network (EwDN) is proudly hosting a half day of presentations and workshops showcasing several Departmental initiatives and programs with a focus on UX and the benefits and impacts for persons with disabilities.

Registration is required.

Time Event Presented by
13:00 –13:30 Creating Accessible Documents
Do you use Word, PowerPoint or Excel? Learn how to make your documents accessible right from the start.
Presented by ESDC and SSC
13:30 – 14:00 UX: Cognitive and Learning Disabilities
Presentation will answer how we can make the UX better by being accessible by default and inclusive by design for persons with cognitive, learning style and learning disabilities.
Presented by SSC
14:00 – 14:30 Accommodation in Staffing Processes
This session will focus on navigating through staffing processes for persons with disabilities. Participants will walk away with actionable items, knowledge and confidence to seek accommodation as well as request the right modifications for a fair and equitable staffing process.
Presented by SSC
14:30 – 15:00 Multi-Year Accessibility Plan for Client Service
Committed to service excellence for all Canadians, Service Canada is developing a multi-year plan to increase the accessibility of its client services and be proactive with respect to anticipated federal accessibility legislation. This presentation will describe the approach being taken to propose service improvements in this plan, and outline next steps. This will also be an opportunity for participants to share perspectives and ideas with the presenters.
Presented by Service Canada
15:00 – 16:00 Beyond Duty to Accommodate: Your Ideas Making it Better
Join a fulsome discussion to reframe the accommodation process from the perspective of an employee with a disability by generating ideas into concrete outcomes and expectations.
Open Discussion
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