Ebola virus disease: Health advice for travellers

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Latest travel health advice: Practice special precautions

On August 1, 2018, cases of Ebola virus disease (EVD) were reported in the Democratic Republic of Congo (DRC). This was the second EVD outbreak in DRC reported in 2018. Please see the Travel Health Notice for more information if you are considering travelling to this country:

Returning travellers

Be aware of the symptoms of Ebola virus disease (EVD) and monitor your health. Symptoms can begin 2 to 21 days after exposure and usually start with the sudden onset of fever followed by the other symptoms.

During your return to Canada:

If you develop symptoms of EVD before you are scheduled to leave, do not get on board any form of public transportation. Seek medical attention.

If you notice symptoms of EVD during a flight, tell the flight attendant before you land or the border services officer as you enter the country. They will notify a quarantine officer who will assess your symptoms.

If you do not have symptoms but know that you were exposed to a source of Ebola virus you must report this information to a Canada Border Services Agent on arrival in Canada, as required under the Quarantine Act [Section 15 (2)]. The Canada Border Services Agent will provide instructions for you to follow.

During your first 21 days in Canada:

If you develop symptoms of Ebola, call your appropriate public health authority immediately. Describe your symptoms over the phone, tell them where you have been travelling or living and about any possible exposures you may have had to the virus. They will provide instructions for you to follow including appropriate arrangements for your medical assessment.

Follow the instructions provided to you by your public health authority and:

  • if not already isolated, immediately separate yourself from those around you by staying at least 2 metres away and having no physical contact with people or pets and animals
  • wash your hands frequently, especially after vomiting or using the toilet
  • ensure that others do not come into contact with your body fluids (including blood, urine, feces, vomit, saliva, sweat, breast milk and semen) or anything that may have come in contact with your body fluids (e.g. linens, clothing, toilet, toiletries)

If you do not have any EVD symptoms but think it is possible that you may have been exposed to an Ebola virus while in an Ebola-affected area, immediately begin self-monitoring for symptoms of EVD, including taking your temperature twice daily. Call the appropriate public health authority during the first business day following arrival in Canada. The public health authority will assess your risk and provide further instructions.

Humanitarian aid workers returning from an outbreak affected area should:

  • Follow the guidance provided by their organization.
  • Call the appropriate public health authority during the first business day following arrival in Canada to self-identify, even if they have no exposures or a low risk of exposure.
  • Self-identify to a Canada Border Services Agent on arrival in Canada, if they have a high risk of exposure or have symptoms of EVD.

Provincial and territorial public health authorities' contact information for travellers

Contact the public health authority where you are located at one of the phone numbers below:

Alberta

  • HealthLink
  • 811 (ask for the Medical Officer of Health on-call in your zone)

Medical Officer of Health by zone

  • Calgary Zone
    • 403-264-5615
  • Central Zone
    • 403-356-6430
  • Edmonton Zone
    • 780-342-0194 (weekdays 8:00 a.m. to 4:30 p.m.)
    • 780-433-3940 (24 hours: evenings, weekends and holidays)
  • South Zone
    • 403-388-6111 (Chinook Regional Hospital Switchboard)
  • North Zone
    • 1-855-513-7530 (weekdays 8:00 a.m. to 4:30 p.m.)
    • 1-800-732-8981 - ask for public health on call (24 hours: evenings, weekends and holidays)

British Columbia

Manitoba

  • Medical Officer of Health after hours emergency line
    • 204-788-8666

Newfoundland and Labrador

Local Public Health Communicable Disease Control offices

  • Eastern Health
    • 709-752-3918
  • Western Health
    • 709-784-5436
    • 709-643-1830
  • Central Health
    • 709-651-6234
    • 709-292-8881
  • Labrador-Grenfell Health (North)
    • 709-897-3110
  • Labrador-Grenfell Health (South)
    • 709-454-0375

Northwest Territories

  • Public Health Line
    • 867-920-8646 (24/7)

Nova Scotia

  • Office of the Chief Medical Officer of Health
    • 902-424-2358
  • Medical Officer of Health on-call
    • 902-473-2222 extension 2220 (after hours)

Nunavut

  • Medical Officer of Health
    • 867-975-5772

Ontario

  • Ministry of Health and Long-Term Care
  • Health Care Provider Hotline
    • 1-866-212-2272 (7 days per week, 24 hours per day)

Prince Edward Island

  • Chief Public Health Office
    • 902-368-4996 (regular business hours)
  • Medical Officer of Health
    • 902-628-9624 (on call after hours)

Québec

Saskatchewan

(Ask for the Medical Health Officer on-call at your local public health office.)

The contact information provided by the provinces and territories was shared with the Public Health Agency of Canada. For provinces and territories not listed, travellers will need to identify how to contact their local public health authority.

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