LHHR: Temporary unavailability of Public Service Commission online systems and e-mail services (17-06)


In partnership with the Public Service Commission (PSC), Shared Services Canada is moving the Public Service Commission Data Centre from its current location in Borden to the Enterprise Data Centre in Barrie, Ontario.

As a result, there will be an extended downtime from Thursday, August 10 to Wednesday, August 16, 2017 (inclusive). During this period, all PSC online systems, including e-mail service, will be interrupted. Attached is a list of the systems and services affected across Canada.

For users of the various PSC online systems, we recommend you take the precaution of planning test dates, your staffing processes, closing dates of advertisements and inputting of data around this downtime period. For example, do not set the opening and closing dates of a job ad on a day when the system is not available. Also, you may wish to extend the time to apply to a job ad by a few days or update a file in the Priority Information Management System 24 hours before or after the downtime period. These steps will ensure that your operations can continue as seamlessly as possible around the interruption in service.

Please note that our websites and telephone service will remain functional throughout this downtime. Consult our website regularly for updates.

We apologize for any inconvenience and appreciate your patience during this period of transition.

Stéphanie Poliquin
Vice-President, Services and Innovation Branch
Public Service Commission


Attach:  Appendix A — List of the capabilities that will be affected

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