Questions & Answers

1. What is meant by "core jurisdiction" and "extended jurisdiction" clients?

Generally, core jurisdiction clients are organizations who are governed under the Public Service Employment Act for their appointments.

Extended jurisdiction clients are organizations that have their own appointment authority. This includes separate employers such as the Canada Revenue Agency, Parks Canada and the Canadian Food Inspection Agency, among others.

2. When is there a cost for Second Language Evaluation testing?

Core jurisdiction clients

There is no fee for reading, writing or oral proficiency tests.

On April 1st 2009, however, the Public Service Commission (PSC) introduced a test administration service fee for clients who prefer to have the PSC administer the reading and writing tests on their behalf. The fee is $25 per candidate for each reading and writing test administered.

Note: Clients who prefer to do their own test administration for the reading and writing tests can continue to do so at no cost.

In addition, there is a fee for no-shows or late cancellations.

Extended jurisdiction clients

The fee for reading and writing tests is $33 per test for the paper and pencil version and $21 per test for the on-line version.

The fee for oral proficiency tests is $220 per test administered by the PSC.

On April 1st 2009, the PSC also introduced a test administration service fee for clients who prefer to have the PSC administer the reading and writing tests on their behalf. The fee is $25 per candidate for each reading and writing test administered.

Also on April 1st 2009, a quality control fee of $45 applies for the Test of Oral Proficiency (TOP) conducted by in-house departmental/agency language assessors.

In addition, there is a fee for no-shows or late cancellations.

3. What is the new Test Results Search Tool?

On April 1st 2009, the PSC introduced a new system for accessing SLE test results. The system replaces the Personnel Application Centre (PAC) system formerly managed by Public Works and Government Services (PWGSC).

The new system is on a fee-for-service basis, as was the case with PWGSC’s PAC system. The service provided via the new system, the Test Results Search Tool, now allows for daily updates to the system. A Personal Record Identifier is mandatory to make a transaction (query) and the cost per transaction will be 90 cents.

4. What is the "quality control fee" for the Test of Oral Proficiency and when does it apply?

The quality control fee applies only to extended jurisdiction clients who have their own TOP assessors. It covers activities and related expenses associated with the hiring, performance monitoring, support, training and quality assurance of language assessors in departments and agencies.

Quality control expenses are included in the $220 TOP fee for extended jurisdiction clients when the test is administered by the PSC. Since April 1st, 2009, when TOP assessments are conducted by in-house departmental/agency language assessors in extended jurisdictions, a quality control fee of $45 applies, per test administered by the organization.

5. The administration fee for Second Language Evaluation reading and writing tests administered is $25 per candidate per test for 2011-2012, but there is also a $45 test administration fee mentioned in the price list. Why is this?

The $45 fee is a per-candidate per-test fee for occupational tests (not SLE) administered by a PSC regional office. The fee is higher than that for SLE reading and writing tests to accommodate the longer administration times required for many occupational tests.

6. Where can I find billing information related to Personnel Psychology Centre products and services?

E-mail all your questions related to billing to cfp.dfa-inforev-fad.psc@canada.ca.

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