Video: American Sign Language summary of the 2026 to 2028 Accessibility Plan

(Sign language interpreter against dark grey background signing the text of the executive summary)

PSPC 2026 to 2028 Accessibility Plan

Executive summary

Public Services and Procurement Canada (PSPC) is pleased to share its 2026 to 2028 Accessibility Plan. This plan continues and reinforces our commitment to identifying, removing, and preventing barriers in the workplace and in the programs and services we deliver to the Government of Canada and Canadians.

The plan builds on the progress made under the 2023 to 2025 Accessibility Plan in the 7 priority areas outlined in the Accessible Canada Act (ACA). Additionally, PSPC continues to work on growing an accessible and inclusive culture. The 8 PSPC priorities are:

• culture
• employment
• built environment
• information and communication technologies (ICT)
• communication (other than ICT)
• procurement of goods, services and facilities
• design and delivery of programs and services
• transportation

Each priority in this plan includes specific activities that show how we’ll work toward our goals over the next 3 years. These activities help guide our actions and keep us focused. Every activity is also linked to performance indicators to help us measure how we are doing. This makes it easier to track our progress and make adjustments.

The 2026 to 2028 Accessibility Plan was shaped through consultations with over 1,900 employees, including persons with disabilities and allies from across the department. PSPC also engaged with PSPC’s Accessibility Advisory Panel, which is made up of experts from organizations representing persons with disabilities across Canada. In addition, we were fortunate to hear from the Diversity Networks, which added important insights about intersectionality and how different experiences of marginalization can compound accessibility barriers. A summary report was shared widely across the department, including with senior management.

Persons with disabilities played a key role in shaping this plan, guided by the principle of “Nothing Without Us.” We are committed to continuing the dialogue with employees and partners throughout the life cycle of this plan and beyond, through consultations and the feedback process. PSPC’s feedback process is a valuable part of our commitment to improving accessibility across our department and government. We encourage you to use PSPC’s feedback process to let us know your thoughts and ideas about the implementation of this plan. You can also let us know about any concerns or positive feedback you have that is specifically related to accessibility at PSPC.

PSPC will be providing annual accessibility progress reports to update on how each priority area activity is progressing, and to highlight notable actions to improve accessibility. Each accessibility progress report will also include a summary of the feedback received.

This 2026 to 2028 Accessibility Plan is an important step on our journey toward a fully accessible department by 2040. By working together, learning from lived experience, and addressing accessibility and equity side by side, we can build a barrier-free PSPC for everyone.