Managing vendor performance
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Goal
To help achieve better contract results and best value for Canadians through the use of a consistent, fair, and transparent approach to assessing vendor performance and supporting informed procurement decisions.
Description
Public Services and Procurement Canada (PSPC) is implementing the Vendor Performance Management Policy.
The Policy supports fair, open, and transparent procurement by introducing consistent performance evaluations based on standardized performance categories such as cost, quality, schedule and management. Performance evaluations are conducted throughout the contract lifecycle and results may eventually be used in future procurement decisions.
The Policy helps improve accountability and procurement outcomes by recognizing strong vendor performance and proactively addressing instances of poor performance.
Status
The Vendor Performance Management Policy is currently being implemented across PSPC in all new PSPC requests for proposals and non-competitive contracts for goods and services above $100,000, where PSPC is responsible for both managing the procurement process and overseeing the resulting contract.
As of May 2026, client departments with contracts administered by PSPC have begun phased implementation in eligible procurements.
For more information on the implementation approach, please refer to Appendix A of the Policy.
Contact us
Contact us to share your comments or learn more about our plans.
Email: tpsgc.gestrendementfournisseur-supplierperfmgmt.pwgsc@tpsgc-pwgsc.gc.ca