ProServices
Streams and categories

In this section

• 1.1 Application/software architect
• 1.2 Enterprise resource planning functional analyst
• 1.3 Enterprise resource planning programmer analyst
• 1.4 Enterprise resource planning system analyst
• 1.5 Enterprise resource planning technical analyst
• 1.6 Programmer/software developer
• 1.7 Programmer/analyst
• 1.8 System analyst
• 1.9 System auditor
• 1.10 Test coordinator
• 1.11 Tester
• 1.12 Web architect
• 1.13 Web designer
• 1.14 Web developer
• 1.15 Web graphics designer
• 1.16 Web multi-media content consultant
• 1.17 Webmaster

1.1 Application/Software architect

Experience levels

• Junior: < 5 years of experience
• Intermediate: 5- < 10 years of experience
• Senior: 10+ years of experience

Responsibilities could include but are not limited to

• Develop technical architectures, frameworks and strategies, either for an organization or for a major application area, to meet the business and application requirements
• Identify the policies and requirements that drive out a particular solution
• Analyze and evaluate alternative technology solutions to meet business problems
• Ensures the integration of all aspects of technology solutions
• Monitor industry trends to ensure that solutions fit with government and industry directions for technology
• Analyze functional requirements to identify information, procedures and decision flows
• Evaluate existing procedures and methods, identify and document database content, structure, and application sub-systems, and develop data dictionary
• Define and document interfaces of manual to automated operations within application sub-systems, to external systems and between new and existing systems
• Define input/output sources, including detailed plan for technical design phase, and obtain approval of the system proposal
• Identify and document system specific standards relating to programming, documentation and testing, covering program libraries, data dictionaries, naming conventions, etc.

Specialties could include but are not limited to

• ActiveX
• Architecture Design Specification (ADS)
• Active Server Page (ASP)
• BPWin
• C++
• Canadian Intergovernmental Conference Secretariat (CICS)
• Cold Fusion
• Common Object Request Broker Architecture (CORBA)
• Crystal Reports
• Delphi
• Electronic Business using eXtensible Markup Language (EbXML)
• ERwin Data Modeler (ERWin)
• HML
• HyperText Markup Language (HTML)
• IBM DB2
• Integrated Database Management System (IDMS)
• Impromptu
• Information Management Strategies (IMS)
• Informix
• Ingres
• Java Platform, Enterprise Edition (J2EE)
• Java
• JavaScript
• Java Database connection (JDBC)
• Java Server Page (JSP)
• MIL-STD-498
• Microsoft (MS) Access
• MS Structured Query Language (SQL)
• .NET
• Netron/CAP
• Open Database Connectivity (ODBC)
• On-Line Analytical Processing (OLAP)
• Oracle
• Oracle CASE
• Oracle Financials
• Practical Extraction and Reporting Language (Perl)
• Hypertext Preprocessor (PHP)
• Procedural Language (PL)/SQL
• PowerBuilder
• Rational Rose
• Report Program Generator (RPG)
• Rational Unified Process (RUP)
• Software Application Program (SAP)
• SQL Server
• SQL* Database Administrator (DBA)
• SQL*Forms
• SQL*Menu
• SQL*Net
• SQL*Plus
• SQL*Report
• Sybase
• Transmission Control Protocol/Internet Protocol (TCP/IP)
• Unisys DBII
• Information Technology (IT) (Unix)
• Visual Basic
• Visual C++
• Extensible Markup Language (XML)

1.2 Enterprise resource planning functional analyst

Experience levels

• Junior: < 5 years of experience
• Intermediate: 5- < 10 years of experience
• Senior: 10+ years of experience

Responsibilities could include but are not limited to

• Develop and document Enterprise Resource Planning (ERP) functional, business, and/or system requirements specifications
• Develop and document screen, report and interface requirements
• Develop functional, business, and/or system interface or capability interaction
• Gather and analyze information to establish the functional needs of a system or project
• Design methods and procedures for computer systems, and sub-systems of larger systems
• Develop, test and implement small computer systems, and sub-systems of larger systems
• Document forms, manuals, programs, data files, and procedures

Specialties could include but are not limited to

• Impromptu
• JDEdwards
• Oracle
• PeopleSoft
• SAP
• Syteline

1.3 Enterprise resource planning programmer analyst

Experience levels

• Junior: < 5 years of experience
• Intermediate: 5- < 10 years of experience
• Senior: 10+ years of experience

Responsibilities could include but are not limited to

• Develop low-level detailed requirements, programming, and systems development of ERP Systems
• System testing and implementation

Specialties could include but are not limited to

• Impromptu
• JDEdwards
• Oracle
• PeopleSoft
• SAP
• Syteline

1.4 Enterprise resource planning system analyst

Experience levels

• Junior: < 5 years of experience
• Intermediate: 5- < 10 years of experience
• Senior: 10+ years of experience

Responsibilities could include but are not limited to

• Develop requirements, feasibility, cost, design, and specification documents for ERP systems
• Implement ERP systems to support projects, departments, organizations or businesses
• Translate ERP business requirements into systems design and specifications
• Analyse and recommend alternatives and options for solutions
• Develop technical specifications for ERP systems development, design and implementation

Specialties could include but are not limited to

• Impromptu
• JDEdwards
• Oracle
• PeopleSoft
• SAP
• Syteline

1.5 Enterprise resource planning technical analyst

Experience levels

• Junior: < 5 years of experience
• Intermediate: 5- < 10 years of experience
• Senior: 10+ years of experience

Responsibilities could include but are not limited to

• Comprehensive understanding of the technical capabilities offered by ERP facilities
• Develop or assist with business and functional requirements, project scope, estimates of effort and duration
• Translate functional and business requirements into technical requirements
• Develop and/or manage technical aspects of application software, user interfaces, and third-party components
• Conduct, assist with, an/or manage unit and system tests
• Establish technical standards for the technical framework

Specialties could include but are not limited to

• Impromptu
• JDEdwards
• Oracle
• PeopleSoft
• SAP
• Syteline

1.6 Programmer/Software developer

Experience levels

• Junior: < 5 years of experience
• Intermediate: 5- < 10 years of experience
• Senior: 10+ years of experience

Responsibilities could include but are not limited to

• Develop and prepare diagrammatic plans for solution of business, scientific and technical problems by means of computer systems of significant size and complexity
• Analyze the problems outlined by the systems analysts/designers in terms of such factors as style and extent of information to be transferred to and from storage units, variety of items to be processed, extent of sorting, and format of final printed results
• Select and incorporate available software programs
• Design detailed programs, flow charts, and diagrams indicating mathematical computation and sequence of machine operations necessary to copy and process data and print the results
• Translate detailed flow charts into coded machine instructions and confer with technical personnel in planning programs
• Verify accuracy and completeness of programs by preparing sample data, and testing them by means of system acceptance test runs made by operating personnel
• Correct program errors by revising instructions or altering the sequence of operations
• Test instructions, and assemble specifications, flow charts, diagrams, layouts, programming and operating instructions to document applications for later modification or reference

Specialties could include but are not limited to

• ActiveX
• ADS
• ASP
• BPWin
• C++
• CICS
• Cold Fusion
• CORBA
• Crystal Reports
• Delphi
• EbXML
• ERWin
• HML
• HTML
• IBM DB2
• IDMS
• Impromptu
• IMS
• Informix
• Ingres
• J2EE
• Java
• JavaScript
• JDBC
• JSP
• MIL-STD-498
• MS Access
• MS SQL
• .NET
• Netron/CAP
• ODBC
• OLAP
• Oracle
• Oracle CASE
• Oracle Financials
• Perl
• PHP
• PL/SQL
• PowerBuilder
• Rational Rose
• RPG
• RUP
• SAP
• SQL Server
• SQL*DBA
• SQL*Forms
• SQL*Menu
• SQL*Net
• SQL*Plus
• SQL*Report
• Sybase
• TCP/IP
• Unisys DBII
• Unix
• Visual Basic
• Visual C++
• XML

1.7 Programmer/Analyst

Experience levels

• Junior: < 5 years of experience
• Intermediate: 5- < 10 years of experience
• Senior: 10+ years of experience

Responsibilities could include but are not limited to

• Create and modify code and software
• Create and modify screens and reports
• Gather and analyze data for the conduct of studies to establish the technical and economic feasibility of proposed computer systems, and for the development of functional and system design specifications
• Design methods and procedures for small computer systems, and sub-system of larger systems
• Develop, test and implement small computer systems, and sub-systems of larger systems
• Produce forms, manuals, programs, data files, and procedures for systems and/or applications

Specialties could include but are not limited to

• ActiveX
• ADS
• ASP
• BPWin
• C++
• CICS
• Cold Fusion
• CORBA
• Crystal Reports
• Delphi
• EbXML
• ERWin
• HML
• HTML
• IBM DB2
• IDMS
• Impromptu
• IMS
• Informix
• Ingres
• J2EE
• Java
• JavaScript
• JDBC
• JSP
• MIL-STD-498
• MS Access
• MS SQL
• .NET
• Netron/CAP
• ODBC
• OLAP
• Oracle
• Oracle CASE
• Oracle Financials
• Perl
• PHP
• PL/SQL
• PowerBuilder Rational Rose
• RPG
• RUP
• SAP
• SQL Server
• SQL*DBA
• SQL*Forms
• SQL*Menu
• SQL*Net
• SQL*Plus
• SQL*Report
• Sybase
• TCP/IP
• Unisys DBII
• Unix
• Visual Basic
• Visual C++
• XML

1.8 System analyst

Experience levels

• Junior: < 5 years of experience
• Intermediate: 5- < 10 years of experience
• Senior: 10+ years of experience

Responsibilities could include but are not limited to

• Develop requirements, feasibility, cost, design, and specification documents for systems
• Implement systems to support projects, departments, organizations or businesses
• Translate business requirements into systems design and specifications
• Analyse and recommend alternatives and options for solutions
• Develop technical specifications for systems development, design and implementation

Specialties could include but are not limited to

• ActiveX
• ADS
• ASP
• BPWin
• C++
• CICS
• Cold Fusion
• CORBA
• Crystal Reports
• Delphi
• EbXML
• ERWin
• HML
• HTML
• IBM DB2
• IDMS
• Impromptu
• IMS
• Informix
• Ingres
• J2EE
• Java
• JavaScript
• JDBC
• JSP
• MIL-STD-498
• MS Access
• MS SQL
• .NET
• Netron/CAP
• ODBC
• OLAP
• Oracle
• Oracle CASE
• Oracle Financials
• Perl
• PHP
• PL/SQL
• PowerBuilder
• Rational Rose
• RPG
• RUP
• SAP
• SQL Server
• SQL*DBA
• SQL*Forms
• SQL*Menu
• SQL*Net
• SQL*Plus
• SQL*Report
• Sybase
• TCP/IP
• Unisys DBII
• Unix
• Visual Basic
• Visual C++
• XML

1.9 System auditor

Experience levels

• Junior: < 5 years of experience
• Intermediate: 5- < 10 years of experience
• Senior: 10+ years of experience

Responsibilities could include but are not limited to

• Review organizational IT policy, standards and procedures and provide advice on their adequacy
• Conduct systems under development reviews by reviewing project documentation, conducting interviews, assessing work completed, and, based on findings, reporting on compliance with policy, standards and procedures, and progress against plan
• Conduct reviews of systems recently implemented and reporting on:
  • benefits actually achieved versus projected benefits
  • features actually delivered versus stated requirements
  • the adequacy of controls and system security features
  • user satisfaction based on surveys or interviews
  • system performance and reliability
• Review systems that have been in production status for some time and report on issues, deficiencies, and shortcomings

1.10 Test coordinator

Experience levels

• Junior: < 5 years of experience
• Intermediate: 5- < 10 years of experience
• Senior: 10+ years of experience

Responsibilities could include but are not limited to

• Provide advice, guidance and coordination efforts for test strategies and plans, selection of automated testing tools, and identification of resources required for testing
• Plan, organize, and schedule testing efforts for large systems, including the execution of systems integration tests, specialized tests, and user acceptance testing (for example, stress tests)

Specialties could include but are not limited to

• ASP
• C++
• COBOL
• CORBA
• Delphi
• HML, XML or EbXML
• IBM DB2DMS
• IMS
• Informix
• Ingres
• Java
• MS SQL
• Netron/CAP
• Oracle Peoplesoft
• PHP
• PowerBuilder
• SAP
• Sybase
• Unisys DBII
• Unix
• Visual Basic

1.11 Tester

Experience levels

• Junior: < 5 years of experience
• Intermediate: 5- < 10 years of experience
• Senior: 10+ years of experience

Responsibilities could include but are not limited to

• Test planning and coordination
• Supervision of testing in accordance with the plan
• Management and monitoring of test plans for all levels of testing
• Management of walkthroughs and reviews related to testing and implementation readiness
• Status reporting
• Development of test scenarios and test scripts
• Establishing and maintaining source and object code libraries for a multi-platform, multi-operating system environment
• Establishing software testing procedures for unit test, integration testing and regression testing with emphasis on automating the testing procedures
• Establishing and operating "interoperability" testing procedures to ensure that the interaction and co-existence of various software elements, which are proposed to be distributed on the common infrastructure, conform to appropriate departmental standards (for example For performance, compatibility, etc.) and have no unforeseen detrimental effects on the shared infrastructure
• Establishing a validation and verification capability which assumes functional and performance compliance

1.12 Web architect

Experience levels

• Junior: < 5 years of experience
• Intermediate: 5- < 10 years of experience
• Senior: 10+ years of experience

Responsibilities could include but are not limited to

• Define architecture to be used in web-based projects
• Perform architectural modeling to ensure consistency of the design with existing work
• Select the development language to be used for the project
• Assess the impact of the new requirements on existing web applications
• Develop code based upon design and requirements documents
• Write code to write to and read from the database
• Unit test the code prior to releasing it for integration testing
• Monitor the need for architectural changes as the project progresses
• Develop test plans for testing the system
• Ensure functionalities have been implemented according to specifications
• Define assumptions and constraints of architecture with regard to physical structure and data collection
• Develop post-implementation plan for monitoring/tracking architecture stability.

Specialties could include but are not limited to

• ActiveX
• EbXML
• HML
• HTML
• Java
• JavaScript
• .NET
• Perl
• XML

1.13 Web designer

Experience levels

• Junior: < 5 years of experience
• Intermediate: 5- < 10 years of experience
• Senior: 10+ years of experience

Responsibilities could include but are not limited to

• Define architecture to be used in the web-based projects
• Create and apply designs that maximize usability of existing objects
• Perform architectural modeling to ensure consistency of the design with existing work
• Select the development language to be used for the project
• Assess the impact of the new requirements on existing web applications
• Develop code based upon design and requirements documents
• Write code to write to and read from the database
• Unit test the code prior to releasing it for integration testing
• Monitor the need for design changes as the project progresses
• Develop test plans for testing the system
• Ensure functionalities have been implemented according to specifications
• Define assumptions and constraints of architecture with regard to physical structure and data collection
• Develop post-implementation plan for monitoring/tracking design stability

Specialties could include but are not limited to

• ActiveX
• EbXML
• HML
• HTML
• Java
• JavaScript
• .NET
• Perl
• XML

1.14 Web developer

Experience levels

• Junior: < 5 years of experience
• Intermediate: 5- < 10 years of experience
• Senior: 10+ years of experience

Responsibilities could include but are not limited to

• Develop and prepare diagrammatic plans for web based service delivery over the internet
• Analyze the problems outlined by systems analysts/designers in terms of such factors as style and extent of information to be transferred across the internet
• Select and use the best available web development tools for linking the internet based client to the departmental "back end" information delivery programs and databases
• Design high-usability web pages to meet the requirement
• Verify accuracy and completeness of programs by preparing sample data, and testing them by means of system acceptance test runs made by operating personnel
• Correct program errors by revising instructions or altering the sequence of operations
• Test instructions, and assemble specifications, flow charts, diagrams, layouts, programming and operating instructions to document applications for later modification or reference

Specialties could include but are not limited to

• ActiveX
• EbXML
• HML
• HTML
• Java
• JavaScript
• .NET
• Perl
• XML

1.15 Web graphics designer

Experience levels

• Junior: < 5 years of experience
• Intermediate: 5- < 10 years of experience
• Senior: 10+ years of experience

Responsibilities could include but are not limited to

• Create web pages including graphic design
• Develop and implement usability tests, analyses result and modify design accordingly
• Develop flowcharts (web site flow maps) depicting navigation and content
• Develop line drawings or block diagrams illustrating the priority of information, links, navigation and space requirements
• Develop content diagrams showing the interactive connection between pages
• Develop interactive prototypes showing basic form and functionality used for both usability testing and presentations

Specialties could include but are not limited to

• ActiveX
• EbXML
• HML
• HTML
• Java
• JavaScript
• .NET
• Perl
• XML

1.16 Web Multi-media content consultant

Experience levels

• Junior: < 5 years of experience
• Intermediate: 5- < 10 years of experience
• Senior: 10+ years of experience

Responsibilities could include but are not limited to

• Create web pages including multi-media design
• Develop and implement usability tests, analyse results and modify design accordingly
• Develop flowcharts (web site flow maps) depicting navigation and basic content
• Develop line drawings or block diagrams illustrating the priority of information, links, navigation and space requirements
• Develop content diagrams showing the interactive connection between web pages
• Develop interactive prototypes showing basic form and functionality used for both usability testing and presentations

Specialties could include but are not limited to

• ActiveX
• EbXML
• HML
• HTML
• Java
• JavaScript
• .NET
• Perl
• XML

1.17 Webmaster

Experience levels

• Junior: < 5 years of experience
• Intermediate: 5- < 10 years of experience
• Senior: 10+ years of experience

Responsibilities could include but are not limited to

• Create web pages including graphics and general web site design
• Develop and implement usability tests, analyse results and modify design accordingly
• Develop flowcharts (web site flow maps) depicting navigation and basic content.
• Develop line drawings or block diagrams illustrating the priority of information, links, navigation and space requirements
• Develop content diagrams showing the interactive connection between web pages
• Develop interactive prototypes showing basic form and functionality for both usability testing and presentations

Specialties could include but are not limited to

• ActiveX
• EbXML
• HML
• HTML
• Java
• JavaScript
• .NET
• Perl
• XML

In this section

• 2.1 Geomatics analyst
• 2.2 Geomatics specialist
• 2.3 Geographic information system applications analyst
• 2.4 Geographic information system application architect
• 2.5 Geographic information system data architect
• 2.6 Geographic information system Infrastructure architect
• 2.7 Geographic information system programmer/analyst
• 2.8 Geographic information system project manager
• 2.9 Geographic information system architect
• 2.10 Geographic information system web mapping developer
• 2.11 Mapping technician

2.1 Geomatics analyst

Experience levels

• Junior: < 5 years of experience
• Intermediate: 5- < 10 years of experience
• Senior: 10+ years of experience

Responsibilities could include but are not limited to

• Develops and documents detailed statements of requirement
• Analyzes functional requirements to identify information, procedures and decision flows
• Evaluates existing procedures and methods, identifies and documents database content, structure and application sub-systems, and develops data dictionary
• Defines and documents interfaces of manual to automated operations within sub-systems, to external systems and between new and existing systems
• Defines input/output sources, including a detailed plan for technical design phase, and obtains approval of same
• Designs and documents in detail all system components, their interfaces and operational environment
• Designs data structures and files, sub-systems and modules, programs, batch, on line, and production monitoring procedures, testing strategy and systems
• Documents system design, concepts and facilities, presents and obtains approval of detailed system design
• Produces an operational system including all forms, manuals, programs, data files and procedures
• Provides advice on Geographic Information System (GIS) and Remote Sensing technology and its application
• Performs analysis and modeling
• Designs and implements functional prototypes
• Interprets project objectives and creates appropriate data, analysis and output products (maps, reports)
• Restructures data from various sources and in diverse formats
• Creates and updates metadata
• Creates, updates and maintains procedures and standards
• Creates, updates, revises and documents data sets
• Designs processes for performing earth observation (EO) image processing
• Analyses and processes EO data
• Designs and writes GIS and/or Remote Sensing related programs

Specialties could include but are not limited to

• GIS Product Suites

2.2 Geomatics specialist

Experience levels

• Junior: < 5 years of experience
• Intermediate: 5- < 10 years of experience
• Senior: 10+ years of experience

Responsibilities could include but are not limited to

• Implements data structures and files, sub-systems and modules, programs, batch, on line, and production monitoring procedures, testing strategy and systems
• Tests and implements small systems and sub-systems of larger systems
• Produces forms, manuals, programs, data files and procedures
• Produces components of an operational system including all forms, manuals, programs, data files and procedures
• Performs analysis and modeling
• Creates, updates, revises and documents GIS and/or earth observation data sets
• Creates appropriate data, analysis and output products (maps, reports) to meet project objectives
• Restructures data from various sources and in diverse formats
• Creates and updates metadata
• Creates, updates and maintains procedures and standards
• Supports the design of, and writes, GIS and remote sensing related programs
• Analyses and processes earth observation (EO) image and GIS data

Specialties could include but are not limited to

• GIS Product Suites

2.3 Geographic information system applications analyst

Experience levels

• Junior: < 5 years of experience
• Intermediate: 5- < 10 years of experience
• Senior: 10+ years of experience

Responsibilities could include but are not limited to

• Develops and documents detailed statements of requirement
• Analyzes functional requirements to identify information, procedures and decision flows
• Evaluates existing procedures and methods, identifies and documents database content, structure and application sub-systems, and develops data dictionary
• Defines and documents interfaces of manual to automated operations within sub-systems, to external systems and between new and existing systems
• Defines input/output sources, including a detailed plan for technical design phase, and obtains approval of same
• Designs and documents in detail all system components, their interfaces and operational environment
• Designs data structures and files, sub-systems and modules, programs, batch, on line, and production monitoring procedures, testing strategy and systems
• Documents system design, concepts and facilities, presents and obtains approval of detailed system design
• Produces an operational system including all forms, manuals, programs, data files and procedures
• Performs manual code changes
• Performs screen and report changes
• Gathers and analyzes data for the conduct of studies to establish the technical and economic feasibility of proposed computer systems, and for the development of functional and system design specifications
• Designs methods and procedures for small computer systems and sub-systems of larger systems
• Develops, tests and implements small systems and sub-systems of larger systems
• Produces forms, manuals, programs, data files and procedures
• Provides advice on GIS technology and its application
• Designs and implements functional prototypes
• Performs analysis and modeling
• Creates, updates, revises and documents GIS data sets
• Interprets project objectives and creates appropriate data, analysis and output products
• Restructures data from various sources and in diverse formats
• Creates and updates metadata
• Creates, updates and maintains procedures and standards
• Designs and writes GIS-related programs

Specialties could include but are not limited to

• GIS Product Suites

2.4 Geographic information system application architect

Experience levels

• Junior: < 5 years of experience
• Intermediate: 5- < 10 years of experience
• Senior: 10+ years of experience

Responsibilities could include but are not limited to

• Designing and developing the application architecture for the project, in the context of the overall system architecture
• Selecting the paradigm and technology for application program-to-program communication (APPC) among the components
• Defining the application tiers, frameworks, components types and interfaces
• Specifying and providing ownership of reusable application components or reusable application code
• Identifying key business and technology drivers that impact application architectures, such as end-user community requirements, existing software distribution capabilities, existing application environment (including legacy and packaged systems), and performance and availability requirements, and designing application architecture to meet these considerations
• Defining strategies and plans for application rationalization and retirement in the context of the project's phasing strategy
• Developing and maintaining coding standards
• Leading the application development team in architecture decisions and reviewing/authorizing development team architecture decisions
• Leading code design reviews
• Monitoring and supporting the development of the system's applications to ensure they are compliant with the application architecture, and refines the application architecture as required

Specialties could include but are not limited to

• GIS Product Suites

2.5 Geographic information system data architect

Experience levels

• Junior: < 5 years of experience
• Intermediate: 5- < 10 years of experience
• Senior: 10+ years of experience

Responsibilities could include but are not limited to

• Designing and developing the data architecture for the project, in the context of the overall system architecture
• Setting Data Policy and the technical solution for the management, storage, access, navigation, movement, and transformation of data
• Specifying recommended Database Management System (DBMS) and Extract, Transform, and Load (ETL) tools and technologies for structured and unstructured content
• Designing the Metadata Repository
• Creating a data model for the project that is independent of the technology solution
• Examining and enforcing opportunities to provide data reuse, balancing the issues of centralization and replication
• Ensuring the preservation of strategic data assets as applications and technologies evolve
• Monitoring and supporting the development of the system's data to ensure it is compliant with the data architecture, and refine the data architecture as required

Specialties could include but are not limited to

• GIS Product Suites

2.6 Geographic information system infrastructure architect

Experience levels

• Junior: < 5 years of experience
• Intermediate: 5- < 10 years of experience
• Senior: 10+ years of experience

Responsibilities could include but are not limited to

• Designing and developing the infrastructure architecture for the project, in the context of the overall system architecture
• Focusing on the standards and technologies for enabling systems performance qualities, such as availability, scalability, recoverability, etc.
• Evaluating and selecting the system's server hardware, operating system and job control
• Supporting the GIS Application Architect in selecting the application framework
• Balancing the quality issues cost versus robustness, and hardware architecture
• In conjunction with the System Architecture team, sizing the application and selecting the hardware and software configuration
• Establishing a process to monitor system performance against requirements
• Monitoring and supporting the development of the system's infrastructure to ensure it is compliant with the infrastructure architecture, and refining the infrastructure architecture as required

Specialties could include but are not limited to

• GIS Product Suites

2.7 Geographic information system programmer/analyst

Experience levels

• Junior: < 5 years of experience
• Intermediate: 5- < 10 years of experience
• Senior: 10+ years of experience

Responsibilities could include but are not limited to

• Provide operational, technical and analytical expertise to GIS projects by understanding how to apply the principles and practices of GIS as a decision support tool
• Translate spatially related user requirements and technical systems specifications into working, tested GIS applications, including developing detailed programming specifications, writing and/or generating code, compiling and integrating data driven programs and systems, interacting with spatial databases and conducting unit tests

Specialties could include but are not limited to

• GIS Product Suites

2.8 Geographic information system project manager

Experience levels

• Junior: < 5 years of experience
• Intermediate: 5- < 10 years of experience
• Senior: 10+ years of experience

Responsibilities could include but are not limited to

Within both the Information Technology (IT) and GIS system environments:

• Defines and documents the objectives for the project; determines budgetary requirements, the composition, roles and responsibilities, and terms of reference for the project team
• Manages the project during the development, implementation and operations startup by ensuring that resources are made available, and that the project is developed, and made fully operational within agreed time, cost and performance parameters
• Formulates statements of problems; establishes procedures for the development and implementation of significant, new or modified project elements to solve these problems, and obtains approval thereof
• Reports progress of the project on an ongoing basis and at scheduled points in the life cycle
• Meets in conference with stakeholders and states problems in a form capable of being solved
• Prepares plans, charts, tables and diagrams to assist in analyzing or displaying problems; works with a variety of project management tools
• Project sign-off

Specialties could include but are not limited to

• GIS Product Suites

2.9 Geographic information system system architect

Experience levels

• Junior: < 5 years of experience
• Intermediate: 5- < 10 years of experience
• Senior: 10+ years of experience

Responsibilities could include but are not limited to

• Designing the overall target architecture of the IT system to meet the formally established requirements (functional and non-functional) of a project
• Monitoring and supporting the development of the system to ensure it is compliant with the target architecture and refining the target architecture as required
• Ensuring the integration of the system's component architectures – data, application, infrastructure, etc., into the overall target system architecture
• Ensuring the integration of the system architecture into the sponsoring organization's enterprise architecture
• Establishing phased project plans that lead to a completed target architecture
• Leading the development of architecture Guiding Principles and architecture blueprints
• Ensuring the systems overall viability throughout the systems development and implementation phases;
• Ensuring the solution and the scope is compliant with the stated requirements (quality control)
• Balancing trade-offs between requirements and costs for the system and communicating the issues to the Technical Authority
• Surveying emerging developments, new technologies, standards and methodologies that will have a positive impact on the system architecture, and incorporating these into the system architecture
• Managing the System Architecture team to achieve these goals

Specialties could include but are not limited to

• GIS Product Suites

2.10 Geographic information system web mapping developer

Experience levels

• Junior: < 5 years of experience
• Intermediate: 5- < 10 years of experience
• Senior: 10+ years of experience

Responsibilities could include but are not limited to

• Developing and preparing diagrammatic plans for web based service delivery over the Internet
• Analyzing the problems outlined by systems analysts/designers in terms of such factors as style and extent of information to be transferred across the Internet
• Selecting and using the best available web development tools for linking the Internet-based client to the IT system's "back end" information delivery programs and databases. Designing high-usability web pages to meet the requirement
• Verifying accuracy and completeness of programs by preparing sample data and testing them by means of system acceptance test runs made by operating personnel
• Correcting program errors by revising instructions or altering the sequence of operations
• Testing instructions, and assembling specifications, flow charts, diagrams, layouts, programming and operating instructions to document applications for later modification or reference

Specialties could include but are not limited to

• GIS Product Suites
• Common Gateway Interface (CGI)
• HyperText Markup Language (HTML)
• JavaScript
• Practical Extraction and Reporting Language (Perl)

2.11 Mapping technician

Experience levels

• Junior: < 5 years of experience
• Intermediate: 5- < 10 years of experience
• Senior: 10+ years of experience

Responsibilities could include but are not limited to

• Plan map content, format and design and compile required data from aerial photographs, survey notes, records, reports and other maps
• Generate maps and related graphs and charts using digital mapping techniques, computer interactive graphics, computer assisted design and drafting (CAD) software, and geographic information systems (GIS) software

Specialties could include but are not limited to

• GIS Product Suites

In this section

• 3.1 Data conversion specialist
• 3.2 Database administrator
• 3.3 Database analyst
• 3.4 Database modeller/information management modeller
• 3.5 Information management architect
• 3.6 Network analyst
• 3.7 Platform analyst
• 3.8 Storage architect
• 3.9 System administrator
• 3.10 Technical architect
• 3.11 Technology architect

3.1 Data conversion specialist

Experience Levels

• Junior: < 5 years of experience
• Intermediate: 5- < 10 years of experience
• Senior: 10+ years of experience

Responsibilities could include but are not limited to

• Oversee all facilities of the conversion process
• Complete mapping, interfaces, mock conversion work, enhancements, actual conversion, and verify completeness and accuracy of converted data
• Establish a strong working relationship with all clients, interact effectively with all levels of client personnel, and provide conversion support
• Analyze and coordinate data file conversions
• Work with importing files from heterogeneous platforms

3.2 Database administrator

Experience Levels

• Junior: < 5 years of experience
• Intermediate: 5- < 10 years of experience
• Senior: 10+ years of experience

Responsibilities could include but are not limited to

• Customize database conversion routines
• Finalize Conversion Strategy
• Generate new database with the client
• Maintain data dictionaries
• Develop and implement procedures that will ensure the accuracy, completeness, and timeliness of data stored in the database
• Develop and implement security procedures for the database, including access and user account management
• Advise programmers, analysts, and users about the efficient use of data
• Maintain configuration control of the database
• Perform and/or coordinate updates to the database design
• Control and coordinate changes to the database, including the deletion of records, changes to the existing records, additions to the database
• Develop and coordinate back-up, disaster recovery and virus protection procedures

Specialties could include but are not limited to

• ERwin Data Modeler (BPWin)
• ERWin
• IBM DB2
• Integrated Database Management System (IDMS)
• Informix
• Ingres
• Microsoft (MS) Access
• MS Structured Query Language (SQL)
• Oracle
• Oracle CASE
• Oracle Financials
• Silverrun
• SQL Server
• SQL*Database Administrator (DBA)
• SQL*Forms
• SQL*Menu
• SQL*Net
• SQL*Plus
• SQL*Report
• Sybase
• Unisys DBII

3.3 Database analyst/information management administrator

Experience Levels

• Junior: < 5 years of experience
• Intermediate: 5- < 10 years of experience
• Senior: 10+ years of experience

Responsibilities could include but are not limited to

• Define new database structures
• Define data conversion strategy
• Define database conversion specifications
• Finalize Conversion Strategy
• Work very closely with the users in order to maintain and safeguard the database.
• Identify requirements for improvements to existing databases by determining users' information requirements and system performance and functional requirements
• Develop and implement procedures that will ensure the accuracy, completeness, and timeliness of data stored in the database
• Mediates and resolves conflicts among users' needs for data
• Advise programmers, analysts, and users about the efficient use of data

Specialties could include but are not limited to

• BPWin
• ERWin
• IBM DB2
• IDMS
• Informix
• Ingres
• MS Access
• MS SQL
• Oracle
• Oracle CASE
• Oracle Financials
• Silverrun
• SQL Server
• SQL*DBA
• SQL*Forms
• SQL*Menu
• SQL*Net
• SQL*Plus
• SQL*Report
• Sybase
• Unisys DBII

3.4 Database modeller/information management modeller

Experience levels

• Junior: < 5 years of experience
• Intermediate: 5- < 10 years of experience
• Senior: 10+ years of experience

Responsibilities could include but are not limited to

• The Data Architect has both strategic and tactical responsibility for developing and maintaining the Architecture and Data Models for corporate and project specific initiatives. This responsibility includes the identification of data most valuable to the department, the integration of this data, and the development of core relating data models. The resulting data models will be based on data architecture and modeling design principles and tenets
• Design, develop and maintain Logical Data Models
• Analyze proposed changes to databases from the context of the Logical Data Model.
• Provide technical expertise in the use and optimization of data modeling techniques to team members
• Provide technical assistance, guidance and direction in terms of data analysis and modeling to team members
• Provide assistance to project team and business users relating to data issues and data analysis concepts
• Participate in the development of data modeling and metadata policies and procedures
• Participate in data analysis as a result of new/updated requirements
• Apply approved changes to logical data models
• Comply with corporate data architectures, strategies and frameworks, including enterprise data warehouse activities
• Analyze and evaluate alternative data architecture solutions to meet business problems/requirements to be incorporated into the corporate data architecture
• Review corporate architecture strategies and directions, data requirements, and business information needs and devise data structures to support them
• Improve modeling efficiency through recommendations on how to better utilize current metadata repositories
• Comply with corporate repository metadata directions
• Provide input to refinement of data architectures
• Participate in data architecture refinement
• Define access strategies
• Construct, monitor and report on work plans and schedules

Specialties could include but are not limited to

• BPWin
• ERWin
• IBM DB2
• IDMS
• Informix
• Ingres
• MS Access
• MS SQL
• Oracle
• Oracle CASE
• Oracle Financials
• Silverrun
• SQL Server
• SQL*DBA
• SQL*Forms
• SQL*Menu
• SQL*Net
• SQL*Plus
• SQL*Report
• Sybase
• Unisys DBII

3.5 Information management architect

Experience levels

• Junior: < 5 years of experience
• Intermediate: 5- < 10 years of experience
• Senior: 10+ years of experience

Responsibilities could include but are not limited to

• Analyse existing capabilities and requirements, develop redesigned frameworks and recommend areas for improved capability and integration. Develop and document detailed statements of requirements
• Evaluate existing procedures and methods, identify and document database content, structure, and application subsystems, and develop data dictionary
• Define and document interfaces of manual to automated operations within application subsystems, to external systems, and between new and existing systems
• Prototype potential solutions, provide tradeoff information and suggest recommended courses of action
• Perform information modelling in support of BPR implementation
• Perform cost/benefit analysis of implementing new processes and solutions
• Provide advice in developing and integrating process and information models between business processes to eliminate information and process redundancies
• Provide advice in defining new requirements and opportunities for applying efficient and effective solutions; identify and provide preliminary costs of potential options.

Specialties could include but are not limited to

• BPWin
• ERWin
• IBM DB2
• IDMS
• Informix
• Ingres
• MS Access
• MS SQL
• Oracle
• Oracle CASE
• Oracle Financials
• Silverrun
• SQL Server
• SQL*DBA
• SQL*Forms
• SQL*Menu
• SQL*Net
• SQL*Plus
• SQL*Report
• Sybase
• Unisys DBII

3.6 Network analyst

Experience levels

• Junior: < 5 years of experience
• Intermediate: 5- < 10 years of experience
• Senior: 10+ years of experience

Responsibilities could include but are not limited to

• Prepare implementation plans for particular technologies
• Installs and monitors particular facets of technology
• Configures and optimizes technical installations
• Troubleshoots, and responds to user problems
• Maintain up to date knowledge of particular technologies and products supporting that technology

3.7 Platform analyst

Experience levels

• Junior: < 5 years of experience
• Intermediate: 5- < 10 years of experience
• Senior: 10+ years of experience

Responsibilities could include but are not limited to

• Develop and document detailed statement of requirements for the proposed platform
• Analyze functional requirements to identify information, procedures and decision flows
• Evaluate existing procedures and methods, identify and documents database content, structure, and application sub-systems, and develop data dictionary
• Define and document interfaces of manual to automated operations within sub-systems, to external systems and between new and existing systems
• Define input/output sources, including detailed plan for technical design phase, and obtain approval for system proposals
• Design and document in detail all system components, interfaces and operational environment
• Design data structures and files, sub-systems and modules, programs, batch, on line, and production monitoring procedures, testing strategy and systems
• Document system design, concepts and facilities, present and obtain approval of detailed system designs
• Produce operational systems including all forms, manuals, programs, data files and procedures

3.8 Storage architect

Experience levels

• Junior: < 5 years of experience
• Intermediate: 5- < 10 years of experience
• Senior: 10+ years of experience

Responsibilities could include but are not limited to

• Develop, analyze, design, and implement the organization's storage infrastructure/architecture to ensure high levels of data quality and availability
• Develop capacity planning, backup and restore procedures for storage capabilities
• Develop or assist in development of data disaster recovery plans, as they relate to storage capabilities and continuity
• Develop, implement, and oversee policies and procedures to ensure consistent and seamless storage continuity and capabilities

3.9 System administrator

Experience levels

• Junior: < 5 years of experience
• Intermediate: 5- < 10 years of experience
• Senior: 10+ years of experience

Responsibilities could include but are not limited to

• Install, monitor, upgrade and maintain operating systems
• Install, monitor, upgrade and maintain hardware and software
• Work with Business Analysts, Project Managers, Developers, and clients/stakeholders to maintain and improve software performance
• Apply problem solving skills to troubleshoot and resolve technical problems
• Ensure timely and reliable system administration procedures, such as backup and/or recovery
• Analyze system performance and recommend improvements

3.10 Technical architect

Experience levels

• Junior: < 5 years of experience
• Intermediate: 5- < 10 years of experience
• Senior: 10+ years of experience

Responsibilities could include but are not limited to

• Develop technical architectures, frameworks and strategies, either for an organization or for a major application area, to meet the business and application requirements
• Identify policies and requirements that drive out a particular solution
• Analyze and evaluate alternative technology solutions to meet business problems
• Ensure the integration of all aspects of technology solutions
• Evaluate hardware and software relative to their ability to support specified requirements and, by determining potential and actual bottlenecks, and improve system performance through recommended hardware changes
• Review computer software systems and data requirements as well as communication and response needs and determine operating systems and languages needed to support them

3.11 Technology architect

Experience levels

• Junior: < 5 years of experience
• Intermediate: 5- < 10 years of experience
• Senior: 10+ years of experience

Responsibilities could include but are not limited to

• Develop technical architectures, frameworks and strategies, either for an organization or for a major application area, to meet the business and application requirements
• Identify the policies and requirements that drive out a particular solution
• Analyze and evaluate alternative technology solutions to meet business problems
• Ensures the integration of all aspects of technology solutions
• Monitor industry trends to ensure that solutions fit with government and industry directions for technology
• Provide information, direction and support for emerging technologies
• Perform impact analysis of technology changes
• Provide support to applications and/or technical support teams in the proper application of existing infrastructure
• Review application and program design or technical infrastructure design to ensure adherence to standards and to recommend performance improvements

Specialties could include but are not limited to

• Hardware
• Host System Software
• Software
• Storage
• Network

In this section

• 4.1 Business analyst
• 4.2 Business architect
• 4.3 Business consultant
• 4.4 Business continuity/disaster recovery specialist
• 4.5 Business process re-engineering consultant
• 4.6 Business system analyst
• 4.7 Business transformation architect
• 4.8 Call centre consultant
• 4.9 Courseware developer^{Footnote **}
• 4.10 Help desk specialist
• 4.11 Instructor, information technology^{Footnote **}
• 4.12 Network support specialist
• 4.13 Operations support specialist
• 4.14 Technical writer

In this section

• 5.1 Change management consultant
• 5.2 Enterprise architect
• 5.3 Human resources consultant
• 5.4 Organizational development consultant
• 5.5 Project executive
• 5.6 Project administrator
• 5.7 Project coordinator
• 5.8 Project leader
• 5.9 Project manager
• 5.10 Project scheduler
• 5.11 Quality assurance specialist/analyst
• 5.12 Risk management specialist
• 5.13 Independent information technology project review team leader
• 5.14 Independent information technology project reviewer

In this section

• 6.1 Strategic information technology security planning and protection consultant
• 6.2 Information technology security methodology, policy and procedures analyst
• 6.3 Information technology security threat and risk assessment and certification and accreditation analyst
• 6.4 Information technology security product evaluation specialist
• 6.5 Public key infrastructure specialist
• 6.6 Information technology security engineer
• 6.7 Information technology security design specialist
• 6.8 Network security analyst
• 6.9 Information technology security systems operator
• 6.10 Information technology security installation specialist
• 6.11 Information technology security vulnerability analysis specialist
• 6.12 Incident management specialist
• 6.13 Physical information technology security specialist
• 6.14 Information technology security research and development specialist
• 6.15 Computer forensics specialist
• 6.16 Privacy impact assessment specialist
• 6.17 Emanations security specialist

6.1 Strategic information technology security planning and protection consultant

Experience levels

• Junior: < 5 years of experience
• Intermediate: 5- < 10 years of experience
• Senior: 10+ years of experience

Responsibilities could include but are not limited to

• Review, analyze, and/or apply the Information Technology (IT) Security Policies, Procedures and Guidelines of International government, Federal, Provincial or Territorial government
• Review, analyze, and apply the best practices, national or international computer law and ethics, IT Security architecture, and IT Security Risk Management Methodology
• Develop vision papers delineating the way ahead to ensure that IT Security and cyber protection are business enablers
• Conduct business function analysis and business impact assessments
• Brief senior managers
• Provide strategic assessments on technology trends and emerging technologies
• Provide IT Security strategic planning and advice
• Conduct feasibility studies, technology assessments and cost-benefit analyses, and propose system implementation plans for IT Security
• Develop advanced Research and Development (R&D) policy/strategy
• Collect, collate and prioritize client IT Security and Information Infrastructure Protection requirements
• Evaluate and assist in the selection of enterprise-wide technology tools
• Review and prioritize IT Security and Information Infrastructure Protection programs
• Develop strategic IT Security architecture vision, strategies and designs using the Archived - Business Transformation Enablement Program (BTEP) methodology and the Government Strategic Reference Model (GSRM)
• Develop IT Security programs and service designs using the following GSRM models: Program Logic Model, Program and Service Alignment Model, Service Integration and Accountability Model, State Transition Model, Information Model and Performance Model
• Develop and deliver training material relevant to the resource category

6.2 Information technology security methodology, policy and procedures analyst

Experience levels

• Junior: < 5 years of experience
• Intermediate: 5- < 10 years of experience
• Senior: 10+ years of experience

Responsibilities could include but are not limited to

• Review, analyze, and/or apply Federal, Provincial or Territorial Government IT Security methodologies, programs, policies, procedures, standards, guidelines, and IT Security Risk Management methodologies
• Develop IT Security standards, procedures and guidelines pursuant to the requirements of The National Security Policy, Policy on Government Security, supporting operational standards (for example, Management of Information Technology Security (MITS)), departmental/agency security policy, and other relevant standards, procedures and guidelines
• Develop IT Security policy in the areas of IT security and assurance, standard Certification & Accreditation frameworks for IT systems, information infrastructure protection, product evaluation, privacy, Business Continuity Planning, contingency planning and Disaster Response Planning, Research & Development
• Develop IT Security risk assessment methodologies for application to Government of Canada institutions
• Develop and deliver training material relevant to the resource category

6.3 Information technology security threat and risk assessmen and certification and accreditation analyst

Experience levels

• Junior: < 5 years of experience
• Intermediate: 5- < 10 years of experience
• Senior: 10+ years of experience

Responsibilities could include but are not limited to

• Review, analyze, and/or apply Federal, Provincial or Territorial IT Security policies, System IT Security Certification & Accreditation processes, IT Security products, safeguards and best practices, and the IT Security risk mitigation strategies
• Identify threats to, and vulnerabilities of operating systems (such as MicroSoft (MS), Unix, Linux, and Novell), and wireless architectures
• Identify personnel, technical, physical, and procedural threats to and vulnerabilities of Federal, Provincial or Territorial IT systems
• Develop reports such as: Data security analysis, Concepts of operation, Statements of Sensitivity (SoSs), Threat assessments, Privacy Impact Assessments (PIAs), Non-technical Vulnerability Assessments, Risk assessments, IT Security threat, vulnerability and/or risk briefings
• Conduct Certification activities such as: Develop Security Certification Plans, Verify that security safeguards meet the applicable policies and standards, Validate the security requirements by mapping the system-specific security policy to the functional security requirements, and mapping the security requirements through the various stages of design documents, Verify that security safeguards have been implemented correctly and that assurance requirement have been met. This includes confirming that the system has been properly configured, and establishing that the safeguards meet applicable standards, Conduct security testing and evaluation (ST&E) to determine if the technical safeguards are functioning correctly, Assess the residual risk provided by the risk assessment to determine if it meets an acceptable level of risk
• Conduct Accreditation activities such as: Review of the certification results in the design review documentation by the Accreditation Authority to ensure that the system will operate with an acceptable level of risk and that it will comply with the departmental and system security policies and standards and identify the conditions under which a system is to operate (for approval purposes). This may include the following types of approvals:
  • Developmental approval by both the Operational and the Accreditation Authorities to proceed to the next stage in an IT system's life cycle development if sensitive information is to be handled by the system during development
  • Operational written approval for the implemented IT system to operate and process sensitive information if the risk of operating the system is deemed acceptable, and if the system is in compliance with applicable security policies and standards
  • Interim approval - a temporary written approval to process sensitive information under a set of extenuating circumstances where the risk is not yet acceptable, but there is an operational necessity for the system under development
• Develop and deliver training material relevant to the resource category

6.4 Information technology security product evaluation specialist

Experience levels

• Junior: < 5 years of experience
• Intermediate: 5- < 10 years of experience
• Senior: 10+ years of experience

Responsibilities could include but are not limited to

• Review, analyze, and/or apply the:
  • Canadian Common Criteria Evaluation and Certification Scheme, or, any evaluation scheme recognized under the Common Criteria Recognition Arrangement
  • Product evaluation methodologies, standards and best practices
  • IT software and hardware security products
  • Operating Systems such as MS, Unix, Linux, and Novell
  • IT Security architectures including wireless
  • Transmission Control Protocol (TCP)/Internet Protocol (IP)
  • Cryptographic Algorithms
  • Federal Information Processing Standards (FIPS) 140 evaluation
  • Product evaluation policies, procedures and guidelines
  • Product assessment methodologies, evaluations and reports
• Complete tasks directly supporting the departmental IT Security and Cyber Protection Program
• Develop and deliver training material relevant to the resource category

Specialties could include but are not limited to

• TCP/IP
• FIPS 140

6.5 Public key infrastructure specialist

Experience levels

• Junior: < 5 years of experience
• Intermediate: 5- < 10 years of experience
• Senior: 10+ years of experience, or 5+ years of experience with one of the following certifications: Storage Networking Industry Association (SNIA) Certified Professional (SCP) or SNIA Certified Systems Engineer (SCSE) or SNIA Certified Architect (SCA) or SNIA Certified Storage Networking  Expert (SCSNE)

Responsibilities could include but are not limited to

• Develop Public Key Infrastructure (PKI) related policies, standards, guidelines and procedures
• Review existing PKI policies, standards, guidelines and procedures and provide advice as to their appropriateness and effectiveness
• Review and analyze the application of PKI architecture, Digital signatures/certificates, PKI products, Internet security protocols, directory standards, certificate protocols, and Certification Authority (CA)
• Interoperability and governance studies
• Conduct compliance audits of PKI related concerns, including operations, application systems and infrastructure
• Conduct PKI related security threat and risk assessments of IT facilities, application systems and communications
• Conduct PKI related reviews of backup and recovery plans
• Investigate PKI related incidents and report cause and related weaknesses and recommend remedies
• Develop PKI Certificate Policy, Practice Statement development, and Policy compliance inspections and audits
• Design the PKI related framework and implement the PKI infrastructure required to protect assets and to support application systems
• Provide advice on PKI aspects of application systems under development
• Complete tasks directly supporting the departmental IT Security and Cyber Protection Program
• Develop and deliver PKI awareness and training programs

Specialties could include but are not limited to

• Secure Sockets Layer (SSL)
• Secure Hypertext Transfer Protocol (S-HTTP)
• Hypertext Transfer Protocol (HTTP)
• Secure-Multipurpose Internet Mail Extensions (S-MIME)
• Internet Protocol Security (IPSec)
• Secure Shell (SSH)
• X.500 Directory Standards
• X.509 Certificate Protocols
• Transmission Control Protocol (TCP)/Internet Protocol (IP)
• User Datagram Protocol (UDP)
• Domain Name System (DNS)
• Simple Mail Transfer Protocol (SMTP)

6.6 Information technology security engineer

Experience levels

• Junior: < 5 years of experience
• Intermediate: 5- < 10 years of experience
• Senior: 10+ years of experience

Responsibilities could include but are not limited to

• Review, analyze and/or apply:
  • Directory Standards such as X.400, X.500, and SMTP
  • Operating Systems such as MS, Unix, Linux, and Novell
  • Networking Protocols such as HTTP, FTP, and Telnet
  • Secure IT architectures fundamentals, standards, communications and security protocols such as IPSec, IPv6, SSL, and SSH
  • IT Security protocols at all layers of the Open Systems Interconnection (OSI) and Transmission Control
  • Protocol/Internet Protocol (TCP/IP) stacks
  • Domain Name Services (DNS) and Network Time Protocols (NTP)
  • Network routers, multiplexers and switches
  • Application, host and/or Network hardening and security best practices such as shell scripting, service identification, and access control
  • Intrusion detection/prevention systems, malicious code defence, file integrity, Enterprise Security Management and/or firewalls
  • Wireless technology
  • Cryptographic Algorithms
• Identify the technical threats to, and vulnerabilities of, networks
• Manage the IT Security configuration
• Analyze IT Security tools and techniques
• Analyze the security data and provide advisories and reports
• Analyze IT Security statistics
• Prepare technical reports such as IT Security Solutions option analysis and implementation plans
• Provide Independent Verification and Validation (IV&V) support to IT Security related projects including:
  • IT Security audits, including applicable reports, presentations and other documentation,
  • Review of contingency plans, Business Continuity Plans and Disaster Response Plans
  • Design/development and conduct IT Security protocols tests and exercises
  • Project oversight
• Develop and deliver training material relevant to the resource category

Specialties could include but are not limited to

• SSL
• HTTP
• FTP
• Telnet
• S-MIME
• IPSec
• SSH
• X.400/X.500 Directory Standards
• TCP/IP
• OSI
• DNS
• SMTP
• NTP IBM
• X.509 Certificate Protocols

6.7 Information technology security design specialist

Experience levels

• Junior: < 5 years of experience
• Intermediate: 5- < 10 years of experience
• Senior: 10+ years of experience

Responsibilities could include but are not limited to

• Review, analyze, and/or apply: Architectural methods, frameworks, and models such as The Open Group Architecture Framework (TOGAF), United States (US) government Federal Enterprise Architecture Program (FEAP), Canadian government Business Transformation Enablement Program (BTEP) and Government Strategic Reference Model (GSRM), Zachman, Unified Mobility Manager (UMM)
• Review, analyze, and/or apply a broad range of security technologies including multiple types of systems and applications architectures, and multiple hardware and software platforms, including:
  • Directory Standards such as X.400, X.500, and SMTP
  • Operating Systems such as MS, Unix, Linux, and Novell
  • Networking Protocols (for example, HTTP, FTP, Telnet)
  • Network routers, multiplexers and switches
  • Domain Name Services (DNS) and Network Time Protocols (NTP)
• Review, analyze, and/or apply Secure IT architectures, standards, communications, and security protocols such as IPSec, SSL, SSH, S-MIME, HTTPS
• Review, analyze, and/or apply IT Security protocols at all layers of the Open Systems Interconnection (OSI) and Transmission Control Protocol/Internet Protocol (TCP/IP) stacks
• Review, analyze, and/or apply The significance and implications of market and technology trends in order to apply them within architecture roadmaps and solution designs. (examples: web services security, incident management, identity management)
• Review, analyze, and/or apply Best practices and standards related to the concept of network zoning and defence in-depth principles
• Review, analyze, and/or apply IT Security protocols at all layers of the Open Systems Interconnection (OSI) and Transmission Control Protocol/Internet Protocol (TCP/IP) stacks
• Analyze IT Security statistics, tools and techniques
• Analyze security data and provide advisories and reports
• Prepare technical reports such as requirement analysis, options analysis, technical architecture documents, mathematical risk modeling
• Brief senior managers
• Security architecture design and engineering support
• Conduct data security designation/classification studies
• Prepare tailored IT Security alerts and advisories from open and closed sources Complete tasks directly supporting the departmental IT Security and Cyber Protection Program
• Develop and deliver training material relevant to the resource category

Specialties could include but are not limited to

• SSL
• HTTP
• HTTPS
• FTP
• Telnet
• S-MIME
• IPSec
• SSH
• X.400/X.500 Directory Standards
• X.509 Certificate Protocols
• TCP/IP
• OSI
• DNS
• SMTP
• NTP IMS

6.8 Network security analyst

Experience levels

• Junior: < 5 years of experience
• Intermediate: 5- < 10 years of experience
• Senior: 10+ years of experience

Responsibilities could include but are not limited to

• Review, analyze, and/or apply:
  • Internet security protocols such as SSL, S-HTTP, S-MIME, IPSec, SSH
  • TCP/IP, UDP, DNS, SMTP, SNMP
  • Approved GC Cryptographic Algorithms
  • Directory Standards such as X.400, X.500, and SMTP
  • Networking Protocols (for example, HTTP, FTP, Telnet)
  • Network hardening (for example: shell scripting, service identification)
  • Technical IT Security safeguards
  • IT Security tools and techniques
  • Operating Systems such as MS, Unix, Linux, and Novell
  • Intrusion detection systems and firewalls
  • Network routers, multiplexers and switches
  • Wireless technology
• Analyze security data and provide advisories and reports
• Conduct impact analysis for new software implementations, major configuration changes and patch management
• Develop proof-of-concept models and trials for IT Security
• Design/develop IT Security protocols
• Identify and analyze technical threats to, and vulnerabilities of, networks
• Analyze IT Security tools and techniques
• Complete tasks related to authorization and authentication in physical and logical environments
• Prepare tailored IT Security alerts and advisories from open and closed sources
• Complete tasks directly supporting the departmental IT Security and Cyber Protection Program
• Develop and deliver training material relevant to the resource category

Specialties could include but are not limited to

• SSL,
• S-HTTP
• HTTP
• FTP
• Telnet
• S-MIME
• IPSec
• X.400/X.500 Directory Standards
• X.509 Certificate Protocols
• TCP/IP
• UDP
• DNS
• SMTP
• SNTP

6.9 Information technology security systems pperator

Experience levels

• Junior: < 5 years of experience
• Intermediate: 5- < 10 years of experience
• Senior: 10+ years of experience

Responsibilities could include but are not limited to

• Review, analyze and/or apply:
  • Networking Protocols (HTTP, FTP, Telnet)
  • Internet security protocols (for example: SSL, S-HTTP, S-MIME, IPSec, SSH)
  • TCP/IP, UDP, DNS, SMTP
  • Directory Standards such as X.400, X.500, and SMTP
  • Network routers, multiplexers and switches
  • Network hardening (for example: shell scripting, service identification)
  • Wireless technology
  • Technical threats to, and vulnerabilities of, networks
  • Technical IT Security safeguards
  • IT software and hardware security products
• Configure operating systems such as MS, Unix, Linux and Novell
• Configure IT Security management
• Configure intrusion detection systems, firewalls and content checkers, extracting and analyzing reports and logs, and responding to security incidents
• Configure/update virus scanners
• Complete tasks directly supporting the departmental IT Security and Cyber Protection Program
• Develop and deliver training material relevant to the resource category

Specialties could include but are not limited to

• SSL,
• S-HTTP
• HTTP
• FTP
• Telnet
• S-MIME
• IPSec
• X.400/X.500 Directory Standards
• X.509 Certificate Protocols
• TCP/IP
• UDP
• DNS
• SMTP
• SNTP

6.10 Information technology security installation specialist

Experience levels

• Junior: < 5 years of experience
• Intermediate: 5- < 10 years of experience
• Senior: 10+ years of experience

Responsibilities could include but are not limited to

• Review, analyze, and/or apply:
  • MITSand TB ITS section 6.9 (structured wiring)
  • Networking Protocols (HTTP, FTP, Telnet)
  • Internet security protocols (for example: SSL, S-HTTP, S-MIME, IPSec, SSH)
  • TCP/IP
  • Secure integration of PC, router and hub technology
• Identify and analyze threats to, and vulnerabilities of, IT systems and IT Security safeguards
  • Install, configure, integrate, policy fine-tune, operate, monitor performance, and detect faults in the system for:
  • Host and network intrusion detection and prevention systems
  • Network and computer forensics systems
  • Firewalls, VPNs and network devices
  • Enterprise network vulnerability tools
  • Malicious code, anti-spam and content management tools
  • File integrity tools
  • Remote management utilities
  • Enterprise Security Management (ESM)/Security Information Management (SIM) systems
  • Data preservation and archiving utilities
  • Threat agents analysis tools and other emerging technologies including privacy enhancement, predictive analysis, VoIP, data visualization and fusion, wireless security devices, PBX and telephony firewall
• Install operating systems such as MS, Unix, Linux, and Novell
• Install intrusion detection systems, firewalls and content checkers
• Install and integrate supporting access control technology, such as CCTV, card access readers, electronic access control systems
• Completed tasks directly supporting the departmental IT Security and Cyber Protection Program
• Develop and deliver training material relevant to the resource category

Specialties could include but are not limited to

• SSL,
• S-HTTP
• HTTP
• FTP
• Telnet
• S-MIME
• IPSec
• SSH
• X.400/X.500 Directory Standards
• X.509 Certificate Protocols
• TCP/IP
• UDP
• DNS
• SMTP
• SNTP

6.11 Information technology security vulnerability analysis specialist

Experience levels

• Junior: < 5 years of experience
• Intermediate: 5- < 10 years of experience
• Senior: 10+ years of experience

Responsibilities could include but are not limited to

• Review, analyze, and/or apply:
  • Threat agents analysis tools and other emerging technologies including privacy enhancement, predictive analysis, VoIP, data visualization and fusion, wireless security devices, PBX and telephony firewall
  • War dialers, password crackers
  • Public Domain IT vulnerability advisory services
  • Network scanners and vulnerability analysis tools such as SATAN, ISS, Portscan & NMap
  • Networking Protocols (HTTP, FTP, Telnet)
  • Internet security protocols such as SSL, S-HTTP, S-MIME, IPSec, SSH, TCP/IP, UDP, DNS, SMTP, SNMP
  • Wireless Security
  • Intrusion detection systems, firewalls and content checkers
  • Host and network intrusion detection and prevention systems - Anti-virus management
• Identify threats to, and technical vulnerabilities of, networks
• Conduct on-site reviews and analysis of system security logs
• Collect, collate, analyze and disseminate public domain information related to networked computer threats and vulnerabilities, security incidents and incident responses
• Prepare and/or deliver IT Security threat, vulnerability and/or risk briefings
• Completed tasks directly supporting the departmental IT Security and Cyber Protection Program
• Develop and deliver training material relevant to the resource category

Specialties could include but are not limited to

• SSL,
• S-HTTP
• HTTP
• FTP
• Telnet
• S-MIME
• IPSec
• X.400/X.500 Directory Standards
• X.509 Certificate Protocols
• TCP/IP
• UDP
• DNS
• SMTP
• SNTP

6.12 Incident management specialist

Experience levels

• Junior: < 5 years of experience
• Intermediate: 5- < 10 years of experience
• Senior: 10+ years of experience

Responsibilities could include but are not limited to

• Review, analyze, and/or apply:
  • Network scanners and vulnerability analysis tools such as SATAN, ISS, Portscan & NMap
  • Reporting and resolution procedures for IT Security incidents (for example DOS attacks) and International IT Security incident advisory services
  • Networking Protocols such as HTTP, FTP, Telnet
  • Internet security protocols such as SSL, S-HTTP, S-MIME, IPSec, SSH
  • TCP/IP, UDP, DNS, SMTP, SNMP
  • Intrusion detection systems, firewalls, content checkers and antivirus software
  • Network infrastructure components, such as multiplexers, routers/hubs, switches
• Provide incident analysis support, including:
  • Response mechanisms
  • Co-ordination of all prevention and response plans
  • Emergency Operations Centre (EOC) activities
  • Co-ordination with the national Integrated Threat Assessment Centre and Government Operations Centre
  • Participation in the Integrated National Security Framework and National Cyber Security Strategy
• Collect, collate, analyze and disseminate public domain information related to networked computer threats and vulnerabilities, security incidents and incident responses
• Conduct on-site reviews and analysis of system security logs
• Produce system activity reports,logs and incident analysis
• Assist in managing and running an incident response centre
• Complete tasks directly supporting the departmental IT Security and Cyber Protection Program
• Develop and deliver training material relevant to the resource category

Specialties could include but are not limited to

• SSL,
• S-HTTP
• HTTP
• FTP
• Telnet
• S-MIME
• IPSec
• X.400/X.500 Directory Standards
• X.509 Certificate Protocols
• TCP/IP
• UDP
• DNS
• SMTP
• SNTP

6.13 Physical information technology security specialist

Experience levels

• Junior: < 5 years of experience
• Intermediate: 5- < 10 years of experience
• Senior: 10+ years of experience

Responsibilities could include but are not limited to

• Review, analyze, and/or apply risk management methodologies and GC, Provincial or Territorial IT Security Policies, Procedures, Standards, Guidelines
• Conduct safeguard analysis and implementation for the physical protection of personnel and Information System (IS) assets
• Identify and analyze physical threats to, and vulnerabilities of networks
• Conduct activities related to authorization and authentication in physical and logical environments
• Complete tasks directly supporting the departmental IT Security and Cyber Protection Program
• Develop and deliver training material relevant to the resource category

6.14 Information technology security research and development specialist

Experience levels

• Junior: < 5 years of experience
• Intermediate: 5- < 10 years of experience
• Senior: 10+ years of experience

Responsibilities could include but are not limited to

• Review, analyze, and/or apply:
  • Canadian universities and industrial IT Security R and D capabilities
  • Directory Standards such as X.400, X.500, and SMTP
  • Networking Protocols such as HTTP, FTP, Telnet
  • Internet security protocols such as SSL, S-HTTP, S-MIME, IPSec, SSH
  • Wireless Security, Bluetooth standards
  • TCP/IP, UDP, DNS, SMTP, SNMP standards and protocols
  • Intrusion detection systems, firewalls and content checkers;
  • Cryptographic Algorithms
  • Security best practices
• Develop and implement Security Programs such as: biometrics, digital rights management, RFID, access control, removable media management, etc
• Design and develop prototypes
• Research of open source material with a view to analyzing trends and emerging technologies
• Develop proof-of-concept models and trials for IT Security
• Analyze Research & Development reports
• Participate in national/international Research & Development forums
• Complete tasks directly supporting the departmental IT Security and Cyber Protection Program
• Develop and deliver training material relevant to the resource category

Specialties could include but are not limited to

• SSL,
• S-HTTP
• HTTP
• FTP
• Telnet
• S-MIME
• IPSec
• X.400/X.500 Directory Standards
• X.509 Certificate Protocols
• TCP/IP
• UDP
• DNS
• SMTP
• SNTP

6.15 Computer forensics specialist

Experience levels

• Junior: < 5 years of experience
• Intermediate: 5- < 10 years of experience
• Senior: 10+ years of experience

Responsibilities could include but are not limited to

• Review, analyze, and/or apply:
  • Forensic policy, standards, procedures and guidelines
  • Network and computer forensics systems
  • Secure laboratory operations
  • Chain of custody of evidence
  • Computer Incident Investigative Planning and Conduct
  • Courtroom presentations
  • National or international computer law and ethics
• Draft investigative reports
• Complete tasks directly supporting the departmental IT Security and Cyber Protection Program
• Develop and deliver training material relevant to the resource category

6.16 Privacy impact assessment specialist

Experience levels

• Junior: < 5 years of experience
• Intermediate: 5- < 10 years of experience
• Senior: 10+ years of experience

Responsibilities could include but are not limited to

• Review, analyze, and/or apply:
  • Treasury Board Privacy Impact Assessment Policy and Guidelines
  • Federal Privacy Act and Regulations
  • Treasury Board Privacy and Data Protection Policy
  • Personal Information Protection and Electronic Documents Act (PIPEDA)
  • GC IT/Information Management (IM) policies and guidelines
  • Government On-Line (GOL) initiatives
  • Secure Channel Network including its technical and business processes and service offerings
  • IT Security practices and principles
  • IT Security technological solutions
• Conduct privacy impact assessments (PIAs) and preliminary privacy impact assessments (PPIAs) of projects and concepts, in accordance with the requirements of:
  • Treasury Board Privacy Impact Assessment Policy
  • Treasury Board Privacy Impact Assessment Policy Guidelines
  • Other relevant standards, procedures and guidelines
• Analyze the flow of information using the PIA model provided by the client
• Conduct privacy analysis to provide evidence of compliance with privacy principles and to identify privacy risks
• Develop Privacy Risk Management Plans
• Develop recommendations as to possible privacy risk mitigation strategies
• Complete tasks directly supporting the departmental IT Security and Cyber Protection Program
• Develop and deliver training material relevant to the resource category

6.17 Emanations security security specialist

Experience levels

• Junior: < 5 years of experience
• Intermediate: 5- < 10 years of experience
• Senior: 10+ years of experience

Responsibilities could include but are not limited to

• Plan, review, develop and provide recommendation on the installation of high assurance crypto devices and classified IT systems in accordance with Emanations Security (EMSEC) policies and guidance publications
• Conduct EMSEC inspection of facilities and make recommendations with respect to relevant aspects of classified IT security architecture and systems
• Review, analyze, evaluate and provide recommendations relating to EMSEC zoning
• Review, analyze, test/evaluate and provide recommendations relating to walk-in radio frequency shielded enclosures

In this section

• 7.1 Radio frequency systems specialist
• 7.2 Satellite communication specialist
• 7.3 Telecommunication cable plant designer
• 7.4 Telecommunication technician
• 7.5 Private branch exchange technologist
• 7.6 Telecommunication system specialist
• 7.7 Antenna structure engineer
• 7.8 Radio frequency engineer
• 7.9 Lineman technician

7.1 Radio frequency systems specialist

Experience levels

• Junior: < 5 years of experience
• Intermediate: 5- < 10 years of experience
• Senior: 10+ years of experience

Responsibilities could include but are not limited to

• Review, analyze, and provide recommendations on Low Frequency (LF)/Medium Frequency (MF)/High Frequency (HF)/Very High Frequency (VHF)/Ultra High Frequency (UHF) system and sub-system interface documentation
• Recommend LF/MF/HF/VHF/UHF system level solutions for discrepancies, deficiencies, and changes to equipment and specifications
• Liaise with LF/MF/HF/VHF/UHF sub-system technical groups to ensure system integrity, performance, reliability, and maintainability
• Provide LF/MF/HF/VHF/UHF system integration, analysis, and evaluation services
• Prepare the planning and procurement support documentation, including technical data specifications, plans and drawings, standards, and Statements of Work (SOWs) for miscellaneous interface and facility ancillary items
• Review, analyze, and provide recommendations relating to LF/MF/HF/VHF/UHF system components and associated documentation
• Conduct design, technical, and management reviews to monitor, advise, and report on progress and potential problems
• Conduct LF/MF/HF/VHF/UHF system integration testing and evaluation
• Analyze LF/MF/HF/VHF/UHF system deficiencies and recommends cost effective solutions
• Review and report upon suitability of industry documentation
• Conduct technical definition studies and options analysis

7.2 Satellite communication specialist

Experience levels

• Junior: < 5 years of experience
• Intermediate: 5- < 10 years of experience
• Senior: 10+ years of experience

Responsibilities could include but are not limited to

• Prepare operational satellite communications deficiency and requirements documentation
• Review, analyze, and provide recommendations on satellite communications interface documentation
• Review, analyze, and provide recommendation on satellite communications engineering details, including plans, specifications, and related data, to assess their adequacy and suitability
• Recommend satellite communications level solutions based on an analysis of discrepancies, deficiencies and changes to equipment and specifications
• Liaise with engineering groups to ensure satellite communications integrity, performance, reliability, and maintainability
• Provide satellite communications integration and analysis services
• Review, analyze, and provide recommendations relating to satellite communications, and associated documentation
• Conduct design, technical, and management reviews to monitor, advise, and report on progress and potential problems
• Conduct satellite communications integration testing and evaluation
• Manage test and evaluation plans and presents the results
• Analyze satellite communications deficiencies and recommends effective solutions
• Review, analyze and provide recommendations on the suitability of industry documentation
• Develop test plans for prototypes and full tests
• Conduct technical definition studies and options analyses

7.3 Telecommunication cable plant designer

Experience levels

• Junior: < 5 years of experience
• Intermediate: 5- < 10 years of experience
• Senior: 10+ years of experience

Responsibilities could include but are not limited to

• Complete the planning, technical design, and engineering required for the construction, installation, and maintenance of internal and external telecommunications supporting infrastructure in accordance with applicable codes and standards
• Confirm rights-of-way and easements
• Use surveying equipment to complete topographical surveys of cable routes
• Ensure that the elevations of cable plant underground supporting infrastructures are correct
• Ensure that the environmental impact studies and recommendations have been carried out before recommending that the project proceed
• Prepare a statement of requirements (SOR) identifying the construction engineering work to be completed for the project
• Complete the technical design and engineering required to determine the transmission design, cable routing, and protection devices that are needed for internal and external coaxial, copper and fibre optic telecom and data cable networks
• Prepare technical installation drawings, sketches, specifications, and installation directive(s) required for the project
• Investigate and reports upon all on-site utilities, including power, water, gas, sewer, storm drains, etc., to ensure sufficient clearance is available for the proposed cable routes
• Review, interpret, and complete technical assessments and designs
• Prepare technical designs and specifications
• Determine and prepare a list of the materials needed to complete the project
• Develop Technical Installation Directive, technical drawings, and other supporting documentation for review and distribution to the installing agent and to other associated agencies
• Review and monitor project implementation plans while the project is in progress, and recommends appropriate changes in courses of action to the technical authority
• Complete technical reviews of telecommunication requests
• Conduct requirements analysis with end-users to recommend and determine their information technology requirements, including the hardware and connectivity needs
• Perform technical acceptance testing as well as technical and quality assurance inspections on telecommunications cable network projects
• Analyze and interpret test results and takes or recommend necessary corrective actions
• Provide updates and briefings to the technical authority and on-site personnel on the development and status of the project
• Conduct technical briefings for construction and installation staff, consultants, and contractors

7.4 Telecommunication technician

Experience levels

• Junior: < 5 years of experience
• Intermediate: 5- < 10 years of experience
• Senior: 10+ years of experience

Responsibilities could include but are not limited to

• Review, analyze, and provide recommendations on telecommunication system and sub-system interface documentation, including radio, microwave, satellite, network, and telecom
• Recommend telecommunication system level solutions to address discrepancies, deficiencies and changes to equipment and specifications
• Liaise with telecommunication sub-system technical to ensure system integrity, performance, reliability, and maintainability
• Support the preparation, planning and development of procurement documentation, such as technical data specifications, plans and drawings, standards, and SOWs, for miscellaneous interface and facility ancillary items
• Conduct design, technical and management reviews to monitor and advise on progress and potential problems
• Conduct telecommunication system integration testing and evaluation
• Analyze telecommunication system deficiencies and recommends appropriate solutions
• Review, analyzes, and provides recommendations on the suitability of industry documentation
• Develop test plans for prototypes and full system tests
• Conduct technical definition studies and options analyses

7.5 Private branch exchange technologist

Experience levels

• Junior: < 5 years of experience
• Intermediate: 5- < 10 years of experience
• Senior: 10+ years of experience

Responsibilities could include but are not limited to

• Review, analyze, and provide recommendations on Private Branch Exchange (PBX) system and sub-system interface documentation
• Review, analyze, and provide recommendation for solutions for PBX system level for discrepancies, deficiencies and changes to equipment and specifications
• Liaise with PBX sub-system technical groups to ensure system integrity, performance, reliability, and maintainability
• Conduct PBX system integration, testing, analysis and evaluation services
• Prepare documentation related to PBX, including technical data specifications, plans and drawings, standards, and SOWs, for miscellaneous interface and facility ancillary items
• Review, analyze, and provide recommendations relating to PBX system components and associated documentation
• Contribute to the design, technical, and management reviews to monitor, advise, and report on progress and potential problems related to PBX
• Analyze PBX system deficiencies and recommends cost effective solutions
• Review and report upon the suitability of industry documentation on PBX Systems
• Conduct technical definition studies and options analysis related to PBX
• Review, analyze and evaluate network monitoring and performance tools/reports. Determine and advise on required corrective action(s) for system performance and availability enhancements
• Review and analyze PBX traffic studies and network management data, and provide timely recommendations
• Analyze and identify, from a technology perspective, new service requirements for connectivity or feature enhancement

7.6 Telecommunication system specialist

Experience levels

• Junior: < 5 years of experience
• Intermediate: 5- < 10 years of experience
• Senior: 10+ years of experience

Responsibilities could include but are not limited to

• Review, analyze, and provide recommendations on telecommunication system and sub-system interface documentation, including radio, microwave, satellite, network, and telecom
• Recommend telecommunication system level solutions for discrepancies, deficiencies and changes to equipment and specifications
• Liaise with telecommunication sub-system technical groups to ensure system integrity, performance, reliability, and maintainability
• Analyze and integrate telecommunication systems
• Prepare planning and procurement support documentation, such as technical data specifications, plans and drawings, standards, and SOWs, for miscellaneous interface and facility ancillary items
• Review, analyze, and provide recommendations relating to telecommunication system components and associated documentation
• Participate in design, technical, and management reviews to monitor, advise, and report on progress and potential problems
• Conduct telecommunication system integration testing and evaluation
• Analyze telecommunication system deficiencies and recommends cost effective solutions
• Review, analyze, and provide recommendations on the suitability of industry documentation
• Conduct technical definition studies and options analyzes
• Design, manage and maintain telecommunication systems

7.7 Antenna structure engineer

Experience levels

• Junior: < 5 years of experience
• Intermediate: 5- < 10 years of experience
• Senior: 10+ years of experience

All Levels:

• Must have a minimum of a university undergraduate degree in Engineering from a Canadian Council of Professional Engineers (CCPE) accredited engineering program (Copy of certificate to be provided with the Bidder's proposal). Or
• Alternatively, should the candidate's degree be from a non-CCPE accredited engineering program, their engineering education credentials must be deemed 'substantially equivalent' by the CCPE via an application to the Engineering International - Education Assessment Program, (EI-EAP), (Copy of the official CCPE judgment to be included)
• Must be a licensed as a Professional Engineer by the recognized Provincial Licensing Authority in the province or territory of work

Responsibilities could include but are not limited to

• Perform professional certifications, such as, "stamps" drawings, under the Professional Engineers Act of the Province of Ontario, or under a similarly appropriate act in the applicable jurisdiction
• Review, analyze, and provide recommendations on system and sub-system interface documentation
• Review and evaluate engineering details, including plans, specifications, and related data, to assess their adequacy and suitability
• Recommend system level solutions for discrepancies, deficiencies and changes to equipment and specifications
• Liaise with sub-system engineering groups to ensure system integrity, performance, reliability, and maintainability
• Provide system integration, analysis and evaluation services
• Prepare planning and procurement support documentation, such as technical data specifications, plans and drawings, standards, and SOWs, for miscellaneous interface and facility ancillary items
• Review, analyze, and provide recommendations relating to system components and associated documentation
• Participate in design, technical, and management reviews to monitor, advise, and report on progress and potential problems
• Conduct system integration testing and evaluation
• Manage test and evaluation plans and presents the results
• Analyze system deficiencies and recommends cost effective solutions
• Examine the relevance of the documentation produced by the contractor and update
• Develop test plans for prototypes and full system tests
• Conducts engineering and technical definition studies and options analyzes
• Design and test prototype electronics assemblies, including the integration and customization of available IT hardware and software packages
• Perform antenna towers engineering
• Perform Radio Communications (LF/MF/HF/VHF/UHF) engineering
• Perform microwave systems engineering

7.8 Radio frequency engineer

Experience levels

• Junior: < 5 years of experience
• Intermediate: 5- < 10 years of experience
• Senior: 10+ years of experience

All Levels:

• Must have a minimum of a university undergraduate degree in Engineering from a Canadian Council of Professional Engineers (CCPE) accredited engineering program (Copy of certificate to be provided with the Bidder's proposal). Or
• Alternatively, should the candidate's degree be from a non-CCPE accredited engineering program, their engineering education credentials must be deemed 'substantially equivalent' by the CCPE via an application to the Engineering International - Education Assessment Program, (EI-EAP), (Copy of the official CCPE judgment to be included)
• Must be a licensed as a Professional Engineer by the recognized Provincial Licensing Authority in the province or territory of work

Responsibilities could include but are not limited to

• Perform professional certifications, such as certifying frequency engineering briefs, under the Professional Engineers Act of the Province of Ontario, or under a similarly appropriate act in the applicable jurisdiction
• Review and comment upon system and sub-system interface documentation
• Review and evaluate engineering details, including plans, specifications and related data, to assess their adequacy and suitability
• Recommend system level solutions for discrepancies, deficiencies and changes to equipment and specifications
• Liaise with sub-system engineering groups to ensure system integrity, performance, reliability, and maintainability
• Provide system integration, analysis, and evaluation services
• Prepare planning and procurement support documentation, such as technical data specifications, plans and drawings, standards, and SOWs, for miscellaneous interface and facility ancillary items
• Review, analyze, and provide recommendations relating to system components and associated documentation
• Participate in design, technical and management reviews or meetings in order to monitor and advise on progress and potential problems
• Conduct system integration testing and evaluation
• Manage test and evaluation plans and presents the results
• Analyze system deficiencies and recommends cost effective solutions
• Review and reports upon suitability of contractor produced documentation
• Develop test plans for prototypes and full system tests
• Conduct engineering and technical definition studies and options analyses
• Design and test prototype electronics assemblies, including integration and customization of available Information Technology (IT) hardware and software packages
• Conduct radio communications (LF/MF/HF/VHF/UHF) engineering
• Conduct digital and computer systems engineering, voice and data network engineering; and microwave systems engineering

7.9 Lineman technician

Experience levels

• Junior: < 5 years of experience
• Intermediate: 5- < 10 years of experience
• Senior: 10+ years of experience

Responsibilities could include but are not limited to

• The resource must conduct scheduled preventive maintenance and necessary corrective actions on internal and external cable plants to include all aerial, buried, antenna support structures and underground systems and associated hardware
• Conduct scheduled preventive maintenance on all telecommunication rooms (TRs) and main telecommunication rooms (MTRs) to include inside cable, equipment racks/trays, metallic bonding and grounding, labeling, fire stopping and cable records
• Conduct as directed by the Line Section Manager emergency/priority repair capabilities for all installed copper/fibre/support structures
• Operate Department of National Defence (DND) Line construction vehicles (up to a 5-ton with a derrick boom) and equipment to erect poles and install pole line hardware and cables
• Perform installation and repair capability to external cable plants to include antennae support systems
• Perform installation and repair capability to internal cable plants to include Data Voice Outlet (DVO) installation/removal, alarm circuits, Cable Television (CATV), and fibre patches
• Maintain accurate copper and fibre electronic cable records database utilizing Microsoft office products
• Perform Lineman Technician-related tasks incidental to the work described herein

The flexible grid must be used for all categories, unless otherwise specified.

In this section

• 8.1 Human resources consultant
• 8.2 Organizational design and classification consultant
• 8.3 Employment equity consultant
• 8.4 Employee relation consultant
• 8.5 Compensation consultant
• 8.6 Human resources information system consultant
• 8.7 Leadership development consultant
• 8.8 Staffing consultant
• 8.9 Human resources policy development consultant
• 8.10 Human resources assistant consultant

8.1 Human resources consultant

Human Resources (HR) programs and services can include: human resource planning, recruitment, collective bargaining, training and development, organizational design and classification, pay and benefit administration, staffing and resourcing, performance management, official languages, employment equity and employee assistance programs.

The required services may include, but are not limited to the following:

• Providing operational HR services
• Developing resourcing strategies linked to HR plans, job marketing strategy and tools
• Assisting in redress process, appeals, grievances etc.
• Providing advice on and/or performing analysis of the HR strategic direction and assisting in the development of HR options, aligning and integrating the HR plans with the strategic direction of the organization's business plan
• Participating in the development of potential HR models and assisting in the implementation of HR requirements and a transition plan to meet HR needs
• Developing, implementing and providing advice on policies, programs and procedures regarding human resource services and programs
• Planning human resources in areas such as organizational development, organizational planning and design, human resources utilization, job analysis, performance planning, auditing and evaluating and forecasting
• Providing advice on and/or participating in the establishment of processes and HR systems support for human resources programs, services and activities
• Providing advice on and/or participating in the development of new programs for employees to retain career mobility
• Identifying policy needs/concerns and performing comparative analysis of policies as well as developing policies, procedures, guidelines and strategies
• Providing advice on and/or assisting in the development/provisioning of new government programs
• Planning, developing, implementing and evaluating personnel and employee relations strategies including policies, programs and procedures to address an organization's human resource requirements
• Advising managers and employees on the interpretation of compensation and benefit programs and collective agreements
• Researching, preparing and conducting grievance committees and prepare reports
• Conducting research and analysis and preparing recommendations, reports and/or conducting desk audits
• Leading, participating in the conduct of organizational and central agencies monitoring and audit initiatives
• Negotiating collective agreements on behalf of employers or employees, mediate labour disputes and grievances and provide advice on employee and labour relations
• Planning and administering HR programs
• Hiring and overseeing training of staff
• Coordinating employee performance and appraisal programs
• Conducting reviews, developing implementation strategies
• Develop training and information sessions
• Providing mentoring, tutoring and coaching assistance
• Assisting in the development of HR strategies to meet business needs
• Assisting in the development of Integrated Business and Human Resources Plan to meet the needs of the organization
• Developing and monitoring framework, conducting monitoring activities and preparing monitoring reports
• Developing, implementing HR related programs, framework and initiatives
• Evaluating programs and activities and reporting on lessons learned or making recommendations for the future
• Researching or fact finding exercises
• Developing, implementing and tracking service standards agreements
• Reviewing and proposing various organizational models

8.2 Organizational design and classification consultant

The required services may include, but are not limited to the following:

• Performing strengths, weaknesses, opportunities, and threats (SWOT) analysis
• Leading organization and classification projects following project management principles
• Developing and/or implementing functional communities organizational models and associated generic work descriptions
• Developing functional charting
• Developing generic work description framework and develop appropriate learning tools for its application
• Analyzing current and end state, developing options and recommending new organizational structures (could include costing)
• Reviewing existing work processes and organizational structures to determine their efficiency and effectiveness, and making recommendations
• Performing job, activities and responsibilities analysis
• Discussing with management in order to clearly define the activities and responsibilities of a specific function and/or organization, and provide options
• Reviewing, evaluating current work descriptions and recommending appropriate changes
• Developing and updating generic and specific work descriptions, and delineating responsibilities within streams of work
• Developing and implementing new classification standards and occupational group structures, as well as providing advice
• Providing advice and performing activities on conversion processes and redress mechanisms in the context of classification reform
• Identifying policy needs/concerns
• Researching and developing policies, guidelines, procedures and tools
• Researching, preparing relativity, evaluating work descriptions
• Participating in classification grievance committees and classification committees and writing reports
• Researching and preparing classification relativity studies
• Developing and/or providing advice on classification policies, procedures and tools
• Analyzing policies and business functional requirements to identify information, procedures and decision flows, and making recommendations
• Identifying organization for re-design; prototyping potential solutions, providing trade off information and suggesting a recommended course of action
• Identifying the required modifications to the automated processes
• Documenting workflow
• Articulating business requirements
• Providing advice in defining new requirements and opportunities for applying efficient and effective solutions: identifying and providing preliminary costs of potential options
• Provide mentoring, coaching assistance, and/or training
• Developing and delivering training
• Evaluating performance framework, developing performance needs and reporting systems and processes
• Researching, analyzing data and reporting on activities
• Carrying out performance monitoring and reporting on activities
• Developing and updating performance management systems, process and tools
• Providing advice and/or performing activities related to classification monitoring
• Researching, developing and implementing generic work descriptions approaches
• Reviewing, evaluating, new or revised work descriptions
• Compiling information and preparing reports
• Developing, monitoring framework, conducting monitoring activities and preparing monitoring reports

8.3 Employment equity consultant

The required services may include, but are not limited to the following:

• Coordinating and providing advice on Employment Equity (EE), Diversity and Duty To Accommodate (DTA) programs
• Developing a promotion/communications strategy plan
• Developing and implementing positive measures programs for all designated groups as required
• Managing the DTA program by liaising with other Departments/Agencies delivering accommodation services, this includes providing presentations to management and employees; and, identifying, and providing accommodation resources
• Organizing seminars, workshops, etc.
• Publishing promotional and educational articles in departmental and regional newsletters
• Participating in various EE commitees
• Conducting reviews, developing implementation strategies
• Advising HR Systems groups and Information Technology (IT) groups on discipline requirements
• Developing training and information sessions
• Providing mentoring and coaching assistance
• Developing pool of diversified members to participate in evaluation and assessment, developing tools to ensure adapted language in work description and selection tools as well as advertisement representative of canadian culture and diversity
• Researching and developing EE and Diversity Action Plans
• Researching and developing EE and Diversity related programs, tools and identifying and implementing related activities
• Conducting System Reviews and making recommendations
• Establishing, coordinating and participating on various EE and Diversity Committees
• Developing policies, guidelines, procedures, programsand tools
• Developing, implementing, coordinatingand promoting commemorative events and activities
• Developing terms of references for EE and Diversity Committees

8.4 Employee relation consultant

The required services may include, but are not limited to the following:

• Directing employee relations function
• Performing internal audits and taking appropriate action to correct any employee relations issues
• Managing dispute resolution procedures
• Conducting reviews and developing implementation strategies
• Developing training and information sessions
• Providing mentoring and coaching assistance
• Conducting investigations, negotiating cases, informal conflict management
• Training employees in relationship management and communications
• Researching, developing policies, guidelines and procedures in regards to codes of conducts, values and ethics, conflict of interest, political activity, prevention of harassments, etc.
• Developing employee relations policies, to ensure consistent application of organizational policies and procedures
• Developing occupational safety and health policies, guidelines, procedures and tools
• Conducting consultation activities with the unions
• Coordinating labour management committee meetings (national or local)
• Researching, providing recommendation for the negotiation of collective agreements
• Providing advice on the interpretation of collective agreements
• Developing, assisting in the development of strike contingency plans and strike management guidelines, tools, communication, and training

8.5 Compensation consultant

The required services may include, but are not limited to the following:

• Advising and analyzing of pension due to high level of retiree and complexity and scarce resources
• Providing pay and benefits services to the organization's employees and managers
• Payrolling (compensation, pensions, bonuses, etc.)
• Providing advice and guidance on special initiatives, such as pay equity, classification reform conversion and/or any new collective agreement implementation, in accordance with Federal Public Service Acts, regulations, policies, guidelines, administrative procedures, etc.
• Preparing and studying salary and/or total compensation analysis for determination of employee compensation
• Reviewing and making recommendations or changes to compensation plan or procedures
• Overseeing program for conformance with government and organization regulations and procedures
• Providing assistance in producing and directing the organization's compensation program
• Reviewing benefit programs and providing information about their costs and coverage
• Providing support in implementing benefit programs and procedures
• Providing advice and guidance on benefit plans for the organization
• Developing and/or reviewing work descriptions and assessing appropriate compensation level
• Participating in market salary surveys
• Developing policies, procedures and guidelines
• Conducting reviews, developing implementation strategies
• Developing training and information sessions
• Providing mentoring and coaching
• Participating in activities related to advice and analysis of pension due to high level of retiree and complexity and labour scarcity

8.6 Human resources information system consultant

Human resources can include: human resource planning, recruitment, collective bargaining, training and development, organizational design and classification, pay and benefit administration, staffing and resourcing, performance management, official languages, employment equity and employee assistance programs

The required services may include, but are not limited to the following:

• Providing advice on the development and implementation strategies related to (Human Resources Information Systems (HRIS), Human Resources Management Information System, PeopleSoft, Software Application Program (SAP))
• Examining and verifying employee information processed by automated human resources systems
• Compiling and analyzing statistical information and preparing system reports related to payroll, recruiting, position classification, compensation, training, equal opportunity employment, or affirmative action utilizing HRIS
• Providing assistance with HRIS network maintenance by adding or deleting users and retaining system security
• Troubleshooting user technical problems, consulting HRIS IT resources where necessary and providing training
• Managing programs and maintaining human resources information and related records systems
• Developing policies, procedures and guidelines
• Conducting reviews, developing implementation strategies
• Developing training and information sessions
• Providing mentoring and coaching assistance
• Developing HR Reports and template and tools for managers to simplify access and encourage them to use system
• Developing mapping exercise, analysis of needs, implementation

8.7 Leadership development consultant

The required services may include, but are not limited to the following:

• Analyzing executive/manager leadership skills strengths and weaknesses
• Developing leadership improvement programs
• Designing and facilitating coaching/mentoring sessions
• Establishing and facilitating forums and workshops for managers to share leadership experiences and challenges
• Designing, developing and implementing mentorship programs
• Conducting reviews and developing implementation strategies
• Developing information sessions
• Providing mentoring and coaching assistance
• Developing talent management and succession readiness strategies
• Developing target workshops that helps managers become sponsors or agents of change and how to use effective communication as a change tool
• Conducting benchmarking exercises
• Developing key functions concepts for succession planning

8.8 Staffing consultant

The required services may include, but are not limited to the following:

• Developing staffing and resourcing strategies
• Developing monitoring framework and implement and conduct monitoring
• Providing manager with demographic information and assisting in developing strategies to meet HR needs
• Providing advice and guidance on different types of merit criteria/qualifications
• Providing advice on workforce and process pros and cons
• Identifying links with departmental Human Resources/Employment Equity/Business plans
• Providing advice on effectiveness of assessment instruments and assisting in development or choice of proper instruments
• Advising manager of organizational policy
• Assisting manager in appropriate sequencing and application of merit criteria
• Providing advice, guidance, and assistance on review of decision and impact of change, if any
• Creating departmental staffing report(s) including preparation, data gathering, interviews, and monitoring staffing report and various activities
• Performing activities including recourse, appeals, early intervention process, and alternative dispute resolutions for staffing purposes
• Extending job offers and establishing starting salaries
• Developing or assisting in developing strategies and plans (that is staffing or resourcing)
• Developing monitoring framework and implementing and conducting monitoring
• Developing and reviewing appointment sub-delegation instruments, the sub-delegation process and the supporting tools (that is tables, sub-delegation certificates)
• Conducting environmental and statistical reviews
• Reviewing organizational needs and business needs to assist in the identification of the appropriate staffing strategy or plans (including links to other plans such as the Employment Equity and Diversity Plan and the Official Languages Plan)
• Providing advice and recommendations in regards to addressing staffing and recruitment challenges considering organizational strategies and plans
• Developing and implementing recruitment and employment strategies
• Providing advice and recommendations in selecting the choice of appointment process
• Preparing and conducting recruitment and staffing processes on behalf of management. This may include any or any grouping of the following activities:
  • making recommendations on the staffing process type to be undertaken
  • drafting and finalizing the statement of merit criteria
  • developing and preparing the assessment guide, tools and process
  • drafting and finalizing the advertisements
  • coordinating and participating in the assessment of priorities, and the screening and assessments of candidates
  • coordinating and administrating tests, interviews; coordinating and completing the reference check etc.
  • compiling and preparing the final board reports and finalizing the results of the processes (such as establishing pools of candidates)
• Planning, developing, coordinating and administrating various staffing and staffing related initiatives such as job fairs, collective staffing and targeted Recruitment initiatives
• Providing operational staffing services to a group of client managers
• Providing advice and guidance to managers on staffing investigations, audits and Public Service Staffing Tribunal Complaints
• Developing staffing policies, guidelines, procedures, and tool
• Providing monitoring and reporting activities with respect to staffing within the organization or for central agencies
• Drafting staffing report(s) including the preparation, data and information gathering, interviews, drafting of documentation
• Developing information and learning sessions or events for managers, employees or staffing experts
• Reviewing employees' or candidates' qualifications to address redeployment or placement of personnel
• Developing a framework or process for pool management and coordinate the management of a pool
• Advising managers and employees on staffing policies and procedures
• Providing mentoring, tutoring or coaching assistance

8.9 Human resources policy development consultant

HR Policy can include: human resource planning, recruitment, collective bargaining, training and development, organizational design and classification, pay and benefit administration, staffing and resourcing, performance management, official languages, employment equity and employee assistance programs

The required services may include, but are not limited to the following:

• Developing and monitoring public policies, programs, standards and procedures
• Identifying policy needs and concerns
• Performing policy comparative analysis
• Advising managers on the interpretation of policies, programs and national/international agreements and regulations
• Identifying change management tools and processes that support change management strategies and plans
• Carrying out performance monitoring and reporting activities
• Develop and deliver training on application of policies

8.10 Human resources assistant consultant

HR activities can include: human resource planning, recruitment, collective bargaining, training and development, organizational design and classification, pay and benefit administration, staffing and resourcing, performance management, official languages, employment equity and employee assistance programs.

The required services may include, but are not limited to the following:

• Ensuring the appropriate preparation, completion, distribution and filing of HR documentation
• Ensuring the appropriate data entry, and/or the compilation of data and information and the preparation of reports
• Responding to human resources inquiries and relaying the inquiry to the appropriate person
• Assisting in the development of administrative procedures and tools
• Assisting in the coordination of appointments, interviews, testing, scheduling of events and learning sessions etc.
• Providing administrative support to HR Manager, Advisors or an HR Specialist
• Providing administrative, clerical or coordinating support in the development and/or implementation of HR activities, programs and tools
• Executing human resources support activities
• Providing assistance in the areas of human resources, or employee communications
• Delivering a variety of written tests to candidates and requesting testing as required
• Training administrative assistants in client organizations on procedures and automated systems used for completing HR Activities
• Providing direct advice, guidance and services to clients for HR services
• Maintaining and updating HR systems, keeping hard copies of files, records and correspondence on related current HR activities and helping develop new systems or improving the existing system
• Adjusting, modifying and updating HR management methods, practices and procedures
• Providing administrative services to include project and research activities in a given HR sector and the implementation of a wide range of administrative procedures and processes to support the HR programs

The flexible grid must be used for all categories, unless otherwise specified.

In this section

• 9.1 Business analyst
• 9.2 Business continuity consultant
• 9.3 Business consultant
• 9.4 Organization development consultant
• 9.5 Business process consultant
• 9.6 Change management consultant
• 9.7 Needs analysis and research consultant
• 9.8 Business architect
• 9.9 Statistical analyst
• 9.10 Knowledge management consultant
• 9.11 Information/records management/Recordkeeping specialist
• 9.12 Evaluation services consultant
• 9.13 Performance measurement consultant
• 9.14 Subject matter expert
• 9.15 Facilitator consultant

The flexible grid must be used for all categories, unless otherwise specified.

In this section

• 10.1 Project administrator
• 10.2 Project manager
• 10.3 Project leader/executive
• 10.4 Project planner
• 10.5 Quality assurance/management specialist
• 10.6 Risk management specialist
• 10.7 Procurement specialist
• 10.8 Financial specialist
• 10.9 Project monitor
• 10.10 Technical writer
• 10.11 Communications consultant

10.1 Project administrator

The required services may include, but are not limited to the following:

• Assisting project team in all management activities including financial, planning and contracting aspects
• Providing administrative and technical support of a clerical nature as required to a project team
• Assisting in performing such tasks as maintaining project documentation and records
• Acting as the first point of contact in a "hot-line" situation by accepting incoming calls, logging calls, attempting to resolve simple problems and following established procedures for more difficult problems
• Tracking project change requests
• Maintaining and updating relevant project information in manual and/or electronic files; (project information might include such things as project activity schedule, status reports, correspondence, etc.)
• Communicating with project management a on administrative matters related to the project
• Assisting in the preparation and coordination of documentation in response to scheduled and unscheduled reports, returns and observations to update management of project progress
• Receiving incoming mail (both hard copy and e-mail), prioritizes, assesses urgency, sets deadlines
• Developing/maintaining bring forward (BF) and other control systems for action items
• Researching and locating background information, analyzes, extracts relevant information and writes summaries
• Maintaining and tracking financial transactions, enters commitments and expenditures into the projects financial budget

10.2 Project manager

The required services may include, but are not limited to the following:

• Planning and coordinating project management activities including financial, planning and contracting aspects
• Planning and organizing a project management office
• Giving briefings on progress and concerns of project
• Coordinating and preparing documentation in response to scheduled and unscheduled reports, returns and observations to update management on project progress
• Planning and coordinating the activities of project personnel, internal customers, contractors and other support providers
• Preparing formal work breakdown structure and compliance charts
• Producing draft plans and sections for incorporation into the project implementation plan
• Preparing draft evaluation plans, criteria and evaluation schedules
• Developing, planning, analyzing, evaluating and prioritizing deliverables and requirements
• Defining and documenting development team objectives
• Determining and obtaining budgetary requirements, composition, roles, responsibilities and terms of reference for the team
• Planning, directing and controlling the activities of a project team within scheduled time and cost parameters
• Monitoring the design, implementation and operations start up of the project against established goals, objectives and milestones
• Reporting progress of the project on an ongoing basis and at scheduled points in the life cycle
• Meeting with stakeholders and other project managers and stating problems in a form capable of being solved
• Preparing plans, charts, tables and diagrams to assist in analyzing or displaying problems
• Working with a variety of project management tools
• Formulating and managing project plans by defining deliverables, identifying key milestones, reviewing project progress, and engaging in ongoing risk management
• Coordinating and directing project team(s) in order to meet project objectives for content, quality, costs, and schedules
• Ensuring management staff is provided with timely and accurate project information and status updates
• Developing project control and reporting procedures and managing changes in operational plan
• Conducting post project reviews/lessons learned
• Contributing to the organization's strategic and business planning initiatives (for example, identifying strategic goals and objectives and implementing initiatives to achieve them, policy development, standards development and program review)
• Assuming leadership at the appropriate phases of planning, action, and evaluation
• Recognizing and taking action on opportunities to combine professional resources through partnering arrangements (for example, multi-disciplinary practices)
• Contributing to development of organizational vision and mission
• Coordinates, drafts and prepares for signature formal project documents and reports

10.3 Project leader/executive

The required services may include, but are not limited to the following:

• Assessing the organization's capacity/capability to undertake and successfully deliver a project in the context of the overall program or portfolio program or portfolio priorities through strategic planning
• Advising senior management on a range of issues affecting the organization's ability to achieve the project's business objectives
• Assisting in the prioritization and assignment of projects within the program/portfolio
• Managing several senior project managers, each responsible for an element of the project/program/portfolio and it's associated team (for example project and financial management)
• Meeting with organizational executives to ensure all organizational (internal and external) stakeholders are committed to moving forward on the project (for example opportunity evaluation)
• Formulating statements of problems; establishing procedures for the development and implementation of significant, new or modified project, program or portfolio elements to solve these problems, and obtaining approval thereof
• Managing the implementation of a project/program/portfolio to identify, analyze, plan, track and control progress on a continuous basis
• Making recommendations and providing advice for improvements and assisting in developing solutions and implementing recommendations (for example policy development and standards development)
• Preparing and presenting findings, status and other relevant matters
• Overseeing the development of a project business case (for example business planning and program review)
• Managing program changes in accordance with the change management process
• Motivating the team to ensure commitment to the program's objectives specifying the general requirements of the project
• Developing project alternatives and identifying their administrative, economic, and technical feasibility and practicality; and associated policy and organizational change requirements
• Planning, directing, and controlling the activities of a project team within scheduled time and cost parameters
• Producing overall project plans and obtaining approval of preliminary analysis
• Updating and providing briefings to upper management on progress and concerns of the project

10.4 Project Planner

The required services may include, but are not limited to the following:

• Developing and maintaining project schedules, documentation and a Master Schedule of all projects and resources if more than one project
• Tracking the progress of the project including cost and schedule controls
• Documenting issues and resolutions related to the project scheduler
• Communicating verbally and in writing with the project manager and if necessary with stakeholders to input modifications to the project schedule
• Communicating with the project manager and if necessary with stakeholders regarding project status and deliverables
• Informing management of project status and direction
• Contributing to the development and management of process and procedures used in operations
• Documenting and managing project and financial records as appropriate

10.5 Quality assurance/management specialist

The required services may include, but are not limited to the following:

• Developing, deploying and evaluating policies, procedures, standards, initiatives, metrics, forms and tools for the quality management system
• Verifying and confirming if the quality management system's process assets (policies, procedures and standards) are being adhered to
• Leading process improvement initiatives, and facilitating/coaching teams which are performing process improvement initiatives
• Managing and monitoring all aspects of the quality management system
• Conducting conformance audits of the quality management system. Reporting results and recommending appropriate corrective actions to deal with the non-conformances
• Tracking and reporting on the implementation of corrective actions. Confirming that corrective actions effectively addressed the root-causes of the non-conformances
• Contributing to the development and implementation of an integrated approach to quality, risk and performance management for the organization
• Providing leadership and support to the design, implementation and evaluation of performance/quality measurements of clients products/services (program assessment/ranking and reporting, performance measurement capacity building, business performance/excellence)
• Using multiple quality management methodologies and tools to address the organization's business needs (measurement and management of organizational performance)
• Developing process management by application of continuous improvement methodology
• Preparing reports concerning the capabilities, strengths and weaknesses of the quality management systems for internal or external publication which could be communicated to project management team through oral or written presentations (basic statistical analysis techniques, questionnaire design and survey analysis. Ability to influence others, at all levels in the organization)
• Liaising with and interviewing quality management specialists from other organizations

10.6 Risk management specialist

The required services may include, but are not limited to the following:

• Conducting risk assessments and evaluating potential risk and losses
• Identifying project and procurement risks
• Reviewing and auditing claims
• Recommending alternative solutions, methodologies and strategies for risk mitigation and management
• Assisting in prioritization and assignment of risks
• Assisting in the development and/or implementation of risk management plans
• Developing and managing the implementation of risk management plans (safety programs) to identify, analyze, plan, track, evaluate and control project risks on a continuous basis throughout the project life cycle
• Coaching, mentoring and training project teams in risk mitigation techniques
• Developing and implementing business continuity plans
• Developing crisis and emergency communication and/or management planning strategies
• Reviewing the organization's insurance and risk management programs and making recommendations regarding coverage improvements, administration, loss control and financing mechanisms
• Providing leadership and support to the design, implementation and evaluation of clients products/services performance measures, risk management and risk mitigation strategies
• Documenting process improvements
• Preparing reports for internal or external publication (corporate services, policy, communications)
• Liaising with and interviewing stakeholders, as required, to obtain, clarify and exchange information, in-order to co-ordinate and manage the risk assessment process
• Identifying, confirming and documenting the risk tolerance for the process, project, program, or strategic risk and using this tolerance to guide all analysis, assessment and recommendations undertaken or produced
• Identifying, confirming and documenting the objectives and priorities specific to the process, project, program or strategic direction being assessed, feasibility studies
• Identifying relevant risks and opportunities (including, but not limited to, economic, political, operational, legal, reputation, technical, organizational, accounting, banking and social risks) that threaten the objectives and priorities
• Utilizing both quantitative and qualitative techniques, as appropriate, to assess the likelihood that a risk event will occur; and/or the impact if the risk event occurs
• Recommending a ranked-order for risks and opportunities identified
• Recommending and documenting suggested risk responses necessary to manage the likelihood and/or impact of the identified risks
• Performing control risk assessments and analysis, which may include statistical sampling and analysis of existing controls
• Assisting with the on-going monitoring of risk and assisting with the implementation of risk response/mitigation strategies
• Preparing draft and finalized risk assessments, briefing notes, presentations and papers related to risk management, and developing and updating risk management plans
• Providing advice with respect to risk management best practices and providing guidance and direction to assist in managing risk

10.7 Procurement specialist

The required services may include, but are not limited to the following:

• Planning and coordinating procurement activities including financial estimates, business requirements and contracting options (project procurement management, cost and estimate management, sole source versus request for proposal (RFP) process,)
• Providing briefings on progress and concerns of procurement (Contract process management)
• Planning, coordinating, preparing and controlling documentation for procurement plan and process, depending on method of procurement
• Planning and coordinating the activities of project contractors and other support providers (Procurement integration in project management)
• Preparing, reviewing and/or finalizing statement of work for potential procurement
• Preparing draft selection methodologies, evaluation plans, evaluation criteria (mandatory and point rated) and evaluation schedules for procurement
• Developing, planning, analyzing, evaluating and prioritizing deliverables and requirements (Bid evaluation)
• Monitoring the implementation and operations of the contract against established goals, objectives and milestones
• Reporting progress of the contract on an ongoing basis and at scheduled points in the lifecycle
• Identifying potential problems and propose solutions
• Ensuring management staff is provided with timely and accurate project information and status updates
• Developing and implementing procurement control, monitoring of system contract delivery and continuing service delivery and reporting procedures and managing changes
• Conducting post procurement reviews and contractor evaluations/lessons learned
• Leading or participating in negotiations and developing procurement process and/or business process maps
• Development of a procurement strategy - for the acquisition of a product or service - that lays out a mechanism to engage with industry and conduct a competition and procurement in line with legislative requirements and organizational policies
• Production of evaluation reports and procurement recommendations for internal stakeholders and sign-off authorities

10.8 Financial specialist

The required services may include, but are not limited to the following:

• Planning and coordinating financial management activities including financial estimates and business requirements
• Evaluating financial management procedures
• Conducting cost benefit analysis and life cycle costing (Cost and estimate management)
• Developing business plans
• Developing models to carry out cost analysis of the resources required to perform specific inspections related to a project (project management)
• Performing risk analysis
• Determining the resources required for implementation of projects such as acquisition costs, operation and maintenance costs and both recurring and non-recurring costs
• Assisting in developing costs for specific activities such as: direct project costs, project support overhead, corporate and administrative (C&A) overhead, costs of products and services, and other related costs (Financial accounting)
• Planning, acquiring, and controlling the use of funds so as to meet the goals of an organization and maximize its value (procurement integration in project management, contract process management)
• Identifying an organization's financial and non-financial objectives so as to improve its performance, determining whether those objectives are being effectively achieved
• Developing and modifying business cases and financial plans for the future

10.9 Project monitor

The required services may include, but are not limited to the following:

• Following-up on projects, major Crown projects and/or sensitive or complex project initiatives, where Canada requires a third party opinion
• Assisting project management professionals in project monitoring and coordination
• Providing administrative and technical support as required to the project team
• Participating in meetings with project management professionals and other stakeholders (internal and external) to ensure project is progressing, project goals are being met and expected results are being achieved
• Ensuring project and contract activities, deliverables, milestones, timelines and financial commitments are tracked and commitments are being fulfilled
• Communicating and coordinating meetings with project management professionals and other executive and customer stakeholders on matters related to the project
• Performing a liaison role amongst all project management, executives and customer stakeholders
• Preparing monthly, quarterly, yearly financial and project reports and other project monitoring reports to management and executives
• Preparing annual reports, project progress reports, results achieved reports, lesson learned documentation and recommendations for improvement documentation at the executive level

10.10 Technical writer

The required services may include, but are not limited to the following:

• Analyzing material, such as specifications (technical statement of work/requirement), notes, drawings, writing manuals, user guides and other documents to explain the requirement clearly and concisely
• Modifying, validating and compiling documents such as technical publications in general, specifications, equipment and system data lists, drawings etc.
• Gathering information, analyzing the subject and the audience, and producing clear documentation
• Studying existing material and interviewing stakeholders
• Creating accurate, complete and concise documentation to communicate the needs of the requirement
• Assimilating and conveying technical material in a concise, effective manner
• Following governmental publishing guidelines
• Reviewing documents, drawings and associated data for conformance to established standards
• Planning, researching and writing manuals, specifications and other non-journalistic articles
• Design the layout of the documents/manuals
• Uses word-processing, desk-top publishing and graphics software packages to produce final camera ready copy

10.11 Communications consultant

The required services may include, but are not limited to the following:

• Planning, researching, modifying, assisting, writing and/or reviewing memos, scripts, plays, essays, speeches, manuals and other non-journalistic articles with conformance to established standards
• Developing and implementing strategic communication plans in geographically dispersed organizations going through an organizational transformation (change management)
• Providing communications consultation advice to support strategic communications initiatives and strategies
• Creating communications support materials
• Developing and implementing creative communication and information products using a variety of tools, techniques and media and selecting an appropriate medium to convey information, ideas, and results
• Developing and implementing communication strategies and plans
• Expressing and exchanging information in a clear and concise manner
• Ensuring information is communicated to the appropriate people in a timely manner
• Preparing reports for specific purposes using clear, communicative, and professional language (for example, audit reports, management letters, consulting reports, financial reports)
• Ensuring communications are clearly understood by encouraging and listening to feedback both internally and externally in the organization
• Structuring external communications to project an appropriate corporate image
• Ensuring confidentiality with respect to organizational or client information and data
• Determine target audiences in order to better develop messages
• Identify and determine communications impediments and barriers
• Provide advice on matters relating to policy/program development approaches or options and communications planning alternatives (internal or external)
• Researching, developing and implementing communications strategies involving social media and related content (that is blogs, microblogs, wikis, crowdsourcing, content communities, social networks, etc.)
• Provide support and assist communicators in using social media channels to complement traditional channels
• Providing suggestions on cost-cutting measures in the communications process

The flexible grid must be used for all categories, unless otherwise specified.

In this section

• 11.1 Project administrator for real property
• 11.2 Project manager for real property
• 11.3 Project leader for real property
• 11.4 Project planner for real property
• 11.5 Financial/cost specialist for real property
• 11.6 Portfolio planner for real property
• 11.7 Claims analyst

11.1 Project administrator for real property

The required services may include, but are not limited to the following

• Assisting project team in management activities including financial, planning and contracting aspects
• Providing financial administrative support to suit requirements
• Assisting with security clearance process
• Establishing project administration procedures
• Providing administrative and technical support of a clerical nature as required to a project team; Developing document and records management system and control process for project teams; Receiving incoming mail (both hard copy and e-mail), prioritizes and assesses urgency of mail and sets deadlines
• Acting as the first point of contact in a "hot-line" situation by accepting incoming calls, logging calls, attempting to resolve simple problems and following established procedures for more difficult problems
• Participating at project meetings, preparing/distributing minutes and records of decision
• Providing comprehensive project planning and monitoring, reporting using project plan format
• Maintaining and updating relevant project information in manual and/or electronic files; project information might include such things as project activity schedule, status reports, correspondence
• Communicating with project management on administrative matters related to the project
• Assisting with the review of project requirements with specialists, other jurisdictional authorities and stakeholders
• Assisting in the preparation and coordination of documentation in response to scheduled and unscheduled reports to update management of project progress; Providing technical writing support for written reports and presentation decks
• Assisting in managing request for information (RFI) procedures
• Providing support to tendering and contracting processes as requested; Supporting start-up construction process (preparation & meeting) by assisting in managing construction logistics: forecast, coordinate work, avoid disruptions to occupants
• Providing support in the preparation of timely and accurate Contemplated Change Notices (CCN's) and Change Orders (CO's) for approval, tracking and communications
• Supporting post-construction services and post-construction evaluations

11.2 Project manager for real property

The required services may include, but are not limited to the following

Part A

• Developing project scope, requirement documents, statement of work, participating in client discussions, analysis of functional and operational requirements of the client
• Preparation of project approval documents (for example business cases, feasibility studies, Treasury Board submissions) required for funding or project approval
• Planning and coordinating the activities of project personnel, contractors or other support providers, including the preparation of preliminary time schedules for project design and implementation
• Managing architectural/engineering and associated specialists teams, reviewing project costs and resolving variances with predetermined budgets by recommending action and resolving conflicts

Part B

• Planning, directing and coordinating a project management office and its activities within time and cost parameters
• Preparing formal work breakdown structure and compliance charts
• Producing draft plans and sections for incorporation into Project Plans
• Contributing to the organization's strategic and business planning initiatives (for example, identifying strategic goals and implementing initiatives to achieve them (such as through policy development, standards development and program review)
• Recognizing and taking action on opportunities to combine professional resources through partnering arrangements (for example, multi-disciplinary practices)
• Planning facilitation workshops that address strategic planning, teambuilding, positive-centred learning or conflict management, conducting stakeholder interviews. Preparing workshop material, facilitating the workshop, and on-going partnering process management
• Preparing or managing of project documents, such as project charter or plan, client statement of work, investment analysis report, feasibility study, terms of reference, value engineering, lifecycle analysis, commissioning plan or lessons learned
• Establishing and reviewing project and construction implementation strategies including, lump sum, phased, construction management, design-build and public-private partnerships
• Coordinating consultants retained separately to ensure an integrated design (for example, geotechnical, seismic and environmental designs, functional program and fit-up/office planning)
• Briefing consultants and contractors on roles, responsibilities and guidelines for contract administration and on-site behavior
• Developing an updated Project Plan, noting constraints, assumptions, inclusions and exclusions after review with stakeholders
• Coordinating Value Engineering exercises or other strategies aimed at integrated design solutions and cost management; ensuring the review and implementation of outcomes from these processes
• Maintaining the design change management process that records changes to the scope of work
• Monitoring the design, implementation and operations of the project against established goals
• Reporting progress of the project on an ongoing basis
• Assisting in the preparation of recommendations to engage or commission consultants, preparing consultant Request for Proposal (RFP) documents and reviewing and evaluating consultant proposals
• Reviewing monthly progress claims from consultants for compliance with consultant agreements and recommending payments
• Analyzing project schedules including contractor or consultant deliverables and determining whether corrective action is required to meet deadlines
• Attending construction site meetings, providing input on interpretation of contract plans and specifications while ensuring that consultants or contractors fulfill their responsibilities under their respective agreements
• Preparing plans, charts, tables and diagrams to assist in analyzing or displaying problems
• Managing and planning moves, including furniture coordination, cabling and signage procurement and verification
• Coordinating and preparing documentation in response to scheduled and unscheduled reports, returns and observations to update management on project progress
• At substantial completion, participating in inspections or acceptance boards: inspecting the work, evaluating amounts withheld due to deficiencies, accepting the work on behalf of client, recommending issuance of the interim certificate and payment to the contractor
• Incorporating final reports into the Project Plan, including details of outstanding issues, warranties and obligations of consultants or contractors, posting project reviews and lessons learned
• Ensuring that deficiencies and incomplete work are identified, managed, corrected and accepted as complete promptly; recommending issuance of final completion certificate
• Developing and maintaining various systems for the management and control of the project in a manner compatible with client standards and guidelines. This includes financial, approval tracking, change management, communications, security protocol for project staff and records management system.

11.3 Project leader for real property

The required services may include, but are not limited to the following

• Assessing the organization's capability to undertake and successfully deliver a project in the context of the overall program or portfolio priorities through strategic planning
• Specifying the general requirements of the project: developing, verifying and gaining acceptance of the project scope, budget, schedule and scope change control
• Assisting in the prioritization and assignment of projects within a larger program or portfolio of projects
• Managing several Senior Project Managers, each responsible for an element of the project or program or portfolio and its associated team (for example project and financial management)
•  Identifying and assigning project roles, responsibilities and reporting relationships, developing work plans, ensuring adequate human resources, and developing a productive team environment
• Providing advice and leadership in the development and assessment of potential options on project development, recommending a preferred option and developing an implementation strategy through the preparation of a business case or feasibility study
• Meeting, negotiating and gaining support from internal and external organizational stakeholders (for example senior government executives, private-sector interests, municipal interests, community groups, etc.)
• Developing project alternatives and identifying their administrative, organizational, economic, or technical feasibility
• Assisting in obtaining required project approvals from relevant stakeholders (internal approval, zoning, heritage, etc.) including the review and interpretation of municipal by-laws
• Undertaking due diligence activities for the acquisition or disposal of property (for example highest & best use studies, site selection studies)
• Developing real property master plans, detailed site development plans or land use plans analysing development initiatives (for example transportation or servicing studies, analysis of traffic, parking, pedestrian activity, transportation demand management or other urban planning issues)
• Preparing offer call documents to be used in property acquisition or disposal
• Examining and making recommendations concerning land title issues
• Identifying, obtaining and managing environmental approvals, permits or licenses
• Managing the implementation of a project or program to identify, analyze, plan, track and control progress on a continuous basis
• Reviewing and accepting (or requesting changes to) the overall planning, design development and implementation process, including feasibility, environmental, infrastructure, conceptual designs, the associated class of cost estimate, project scheduling project changes, issues management and approval documents
• Preparing life-cycle cost estimates using the discounted cash-flow method and sensitivity analysis
• Managing program changes in accordance with the change management process
• Developing risk management plans
• Managing safety as an integrated part of the construction project following accountability frameworks and documentation to ensure consistency of practice and due diligence
• Developing a Communications Plan that outlines the claims resolution process
• Developing a Communications Plan, press releases and questions and answers to media lines of inquiry
• Assisting in organizing media events or building tours for the public or senior management
• Producing camera-ready graphics of communication material or information panels for on-site exposition.

11.4 Project planner for real property

The required services may include, but are not limited to the following

Part A

• Identifying project activities and creating and maintaining the project schedule, establishing a time control system, monitoring progress (including cost and schedule controls) and responding to variances
• Formulating and maintaining master schedule of all activities and resources by defining deliverables, identifying key milestones and deadlines, reviewing project progress, and engaging in ongoing risk management. Identify (seasonal, site or client) specific impacts on timelines, timelines for work processes and approval periods to master schedule
• Developing detailed cash flows as the project progresses to illustrate the sequencing of work and the inter-related activities
• Communicating verbally and in writing with the Project Manager and with stakeholders to input modifications to the project schedule or the project Work Breakdown Structure

Part B

• Visiting the site and providing timely input to update the Master Schedule Plan
• Preparing an optimized project schedule, using Critical Path Methodology, to identify measures to shorten total project duration
• Reviewing and monitoring overall project schedule on a regular basis using information provided from the project team; mitigate schedule delays as required
• Maintaining schedule tracking and change management records
• Documenting issues and resolutions related to the project schedule
• Communicating with the Project Manager, management team or stakeholders regarding project status and deliverables using logic diagrams, bar charts and narrative reports
• Contributing to the development and management of process and procedures used in operations.

11.5 Financial/Cost specialist for real property

The required services may include, but are not limited to the following

Part A

• Preparing a cost and cash flow estimate (for example, identifying the resources, levels of effort and related costs) required for the project
• Forecasting costs for specific activities such as: direct project costs, project support overhead, corporate or administrative overhead, costs of products and services, leasing costs
• Assisting with cost control using problem solving techniques such as life-cycle analysis, value engineering, risk analysis or early estimation (elemental cost analysis)
• Analyzing trends in the real estate or construction markets and forecasting the impact of such trends on project costs
• Monitoring actual or expected costs against previously budgeted costs and preparing variance analysis (for example analyzing and reporting on costs to complete projects and actions to be taken to stay on budget including the state of risk allowances, reserves or contingencies)
• Preparing discounted cash-flow analysis including sensitivity analysis
• Preparing value-for-money calculations using Monte Carlo Simulation
• Preparing historic or pro forma financial statement or ratio analysis (based on financial, employment, spatial or other data)
• Providing a review of a financial analysis prepared by a different party

Part B

• Evaluating financial management procedures
• Reviewing submissions prepared by consultants or contractors relevant to financial activities
• Developing business plans or financial plans
• Providing input to update the Master (baseline) Cost Plan through:
  • Site inspections
  • Assessing the project design and budgets
  • Ensuring a common understanding of all contingencies or allowances
  • Comparing and reconciling previous project budgets with the current budget
• Providing approved budget, forecast, variances, actuals, billings, payments
• Assisting with cost planning including:
  • Participating in cost planning of project options and "what if" scenarios
  • Providing advice on cost planning in order to coordinate ongoing project procurement activities with information within the organization's financial system
  • Identifying and quantifying potential risks and making contingency recommendations in order to minimize negative cost impacts
  • Identifying, forecasting and analyzing project related risks focusing on the presentation, documentation and use of risk allowances or risk reserves or general contingencies
• Developing a detailed worksheet of sub-project annual funding, forecasts, value of work done over the life of the project
• Reviewing and monitoring overall project budget on a regular basis using information provided from the project team
• Highlighting variances and possible mitigation strategies to bring project costs back into budget
• Providing regular reports of project cash flow, including forecasted requirements on an as-required basis
• Evaluating or applying governmental or industry (that is Generally Accepted Accounting Principles) methods in financial decision making as they relate to real property

11.6 Portfolio planner for real property

The required services may include, but are not limited to the following

• Analysis of external economic, land use and real estate market trends (environmental trends)
• Examine and interpret the local and community policies, plans and by-laws
• Identifying the impact of anticipated environmental trends on an organization's real estate portfolio
• Developing building or space accommodation standards for an organization
• Developing organizational policies concerning the use of real property
• Identifying future space requirements of an organization and analyzing alternative solutions to meet such requirements
• Preparing profiles of existing building or portfolio condition, performance and utilization
• Identifying any potential problems a real estate portfolio presents in meeting organizational goals (for example strengths/ weaknesses/ opportunities / threats analysis)
• Comparing the performance of a portfolio or real property organization with its past performance, private-sector industry or government comparables
• Developing real property strategies to meet the organization's goals, accommodation requirements or real property "custodial" responsibilities
• Developing strategies to rationalize or dispose of a group of real property
• Prioritizing numerous real property projects (for example, maintenance, renovation/retrofit, tenant improvement, disposal, acquisition) in keeping with an organization's strategic goals and abilities
• Preparing real estate development strategies and real property master plans
• Preparing land use studies analyzing development initiatives or opportunities (for example examining transportation and servicing issues)
• Developing a Communications Plan to public and media lines of inquiry.

11.7 Claims analyst

The required services may include, but are not limited to the following

• Reviewing and analysing project background data and reports with respect to contract issues, that is claims, change orders, schedule reports, delays analysis, disputed issues, etc.
• Providing a complete detailed analysis of the monthly project schedule submissions commencing at the beginning of the project construction
• Reviewing contractors As Built Critical Path Schedule and compare to the original Baseline Plan/schedule
• Analyzing where schedule delays occurred and define critical/prime issues and causes (delay events) affecting the end date; impact of extension of time; identify concurrent delays
• Providing a detailed project Delay Analysis
• Identifying causes, circumstances and responsibilities (that is Contractor, consultant, Public Services and Procurement Canada (PSPC)) leading to delays and potential claims
• Completing a change order analysis, including a review of Contemplated Change Notices (CCN) & Change Orders (CO). Include a history of each CO and identify if delays were caused, the extent and impacts on the end date
• Establishing costs incurred by the Crown as a result of contractor-caused delays
• Analyzing delay impact and associated costs resulting from the cumulative effect of numerous change orders
• Assisting the Project Manager in determining why a contractor is claiming for additional costs that have not been covered by change orders
• Providing support in preparation for potential mediation

The flexible grid must be used for all categories, unless otherwise specified.

In this section

• 12.1 Draftsperson/illustrator
• 12.2 Technician
• 12.3 Engineer graduate
• 12.4 Professional engineer
• 12.5 Clothing technologist
• 12.6 Textile technologist
• 12.7 Personal protection equipment technologist
• 12.8 Nuclear/biological/chemical personal protection technologist
• 12.9 Handwear/knitted footwear and accessories technologist
• 12.10 Footwear technologist
• 12.11 Pattern design, development, and sizing technologist
• 12.12 Clothing and personal protection equipment design and prototyping technologist
• 12.13 Badges/insignia/ceremonial accoutrements technologist
• 12.14 Integrated logistics support specialist
• 12.15 Technical clerk
• 12.16 Life cycle management specialist

12.1 Draftsperson/illustrator

The required services may include, but are not limited to the following:

• producing engineering drawings
• producing data lists
• producing illustrated parts breakdown and parts lists
• preparing document illustrations and
• preparing computer aided design

12.2 Technician

The required services may include, but are not limited to the following:

• performing machinist services such as milling, turning, grinding, and fabrication on manually and/or computer controlled machines
• performing metal manipulation and welding services involving oxy-acetylene, MIG, TIG and/or special metal welding techniques
• performing vehicle mechanic and/or technician services involved in the servicing and repair of vehicle systems and subsystems
• performing electrician and/or electrical technician services associated with the servicing and repair of vehicle and communications systems within the vehicle
• performing optical, and/or optronic servicing and repair of vehicle and communications systems within the vehicle
• performing electronic technician services associated with the servicing and repair of vehicle and communications systems within the vehicle
• performing installation and operation of test sensors and programmable data recorders used in conjunction with equipment testing
• performing optical data acquisition technical services including film and digital photo services, normal and high speed video, and/or x-ray photography

12.3 Engineering graduate

The required services encompass all electronic, electrical, optical, mechanical, structural and materiel systems which may include but are not necessarily limited to the following, while under the supervision of a licensed Professional Engineer:

• preparing specifications for and carrying out the integration of systems and equipment
• conducting technical studies to produce technical options, validate and assess options, assess technical risks and evaluate designs
• developing design and prototype engineering solutions to technical problems
• maintaining and updating Unsatisfactory Condition Report (UCR) and Technical Failure Report (TFR) data bases. Researching, evaluating and responding to UCR/TFRs in conjunction with field support representatives
• producing draft specifications of systems, sub-systems, equipment, interfaces or ancillaries
• tailoring military or commercial standards, specifications or practices for incorporation into system specifications
• producing draft technical evaluation plans and evaluation standards
• generating and/or evaluating test plans, procedures and reports
• conducting specialized electromagnetic compatibility (EMC) studies, producing acceptable EMC standards and test procedures and evaluating EMC / electromagnetic interference (EMI) test results
• designing programmable data acquisition, test sensors and recorders used in conjunction with equipment testing
• developing simulation and analytical models and utilizing the models for system and sub-system development and assessment
• preparing airworthiness certification management plans
• managing the planning, coordination, documentation and engineering efforts connected with the airworthiness certification of modifications to air systems
• proposing and/or analyzing engineering change proposals, estimating costs/risks and making recommendations
• preparing budgetary estimates for the completion of technical programs
• preparing space and weight budgets for installations, assessing proposed designs, evaluating prototypes and developing acceptance tests for user hand over
• preparing drawings, data packages and systems manuals
• preparing interface standards and integration plans for the utilization of current and new systems/equipment
• reviewing and making recommendations on work proposals
• participating in planning meetings and technical reviews relating to the design, application management and support of software sub-systems
• designing, testing and modifying hardware interfaces to digital computers. Confirming the correct functioning of hardware/software interfaces
• preparing specifications and statements of work for the procurement of systems
• developing quality assurance and configuration management plans and practices
• conducting Materiel Acquisition and Support (MA&S) process and sub-process assessments and re-engineering
• tracking, correcting and recording system and equipment configuration status and/or conformance
• preparing business cases, that is cost/benefit analysis
• developing and assessing maintenance strategies, plans and support requirements
• providing equipment project management services; developing environmental protection standards, practices or policies
• preparing and reviewing instructions and procedures regarding the appropriate handling, clean-up, protective clothing and safety measures to deal with hazardous materials. Developing or obtaining specifications such as material Safety Data Sheets for hazardous materials that are new to the project
• conducting environmental or hazardous material assessments of equipment and systems. Assessing the toxicological impact of materials. Investigating alternate non-hazardous options
• conducting system integration analyses on the organization and processes involved the introduction of and provision of ongoing support to vehicle and (or) communication systems
• conducting a detailed derivation of integrated logistic system requirements for vehicle and communication systems within the vehicle and planning for the ongoing support to those systems
• planning the conduct of, providing technical guidance to and conducting statistical analysis of reliability, maintainability, availability and dependability (RAMD) tests of vehicle and communication systems within the vehicle
• managing the planning, coordination, documentation and engineering efforts connected with the configuration management of vehicle and communication systems within the vehicle
• designing, planning, implementing and modifying quality assurance programs within manufacturing, processing or distribution systems
• providing human factors engineering (ergonomics) services (physical and cognitive)
• conducting the human factors engineering process such as planning, analysis, design, test and evaluation, fundamentals and facilities of various environmental systems
• conduct reviews of structural designs to ensure compliance with appropriate specifications, standards and guidelines
• perform structural engineering analyses in the area of traditional stress analysis, preliminary design, finite element analysis, damage tolerance assessments, loads derivation, structural dynamic response and/or fracture mechanics analysis
• preparing design documentation in support of structural engineering services, including draft stress reports, manufacturing drawings and/or design drawings

12.4 Professional engineer

Any consultant proposed for this category must be a licensed Professional Engineer (P. Eng) in the applicable jurisdiction.

The required services encompass all electronic, electrical, optical, mechanical, structural and materiel systems which may include but are not necessarily limited to the following:

• preparing specifications for and carrying out the integration of systems and equipment
• conducting technical studies to produce technical options, validate and assess options, assess technical risks and evaluate designs
• developing design and prototype engineering solutions to technical problems
• maintaining and updating Unsatisfactory Condition Report (UCR) and Technical Failure Report (TFR) data bases. Researching, evaluating and responding to UCR/TFRs in conjunction with field support representatives
• producing draft specifications of systems, sub-systems, equipment, interfaces or ancillaries
• tailoring military or commercial standards, specifications or practices for incorporation into system specifications
• producing draft technical evaluation plans and evaluation standards
• generating and/or evaluating test plans, procedures and reports
• conducting specialized electromagnetic compatibility (EMC) studies, producing acceptable EMC standards and test procedures and evaluating EMC / electromagnetic interference (EMI) test results
• designing programmable data acquisition, test sensors and recorders used in conjunction with equipment testing
• developing simulation and analytical models and utilizing the models for system and sub-system development and assessment
• preparing airworthiness certification management plans
• managing the planning, coordination, documentation and engineering efforts connected with the airworthiness certification of modifications to air systems
• proposing and/or analyzing engineering change proposals, estimating costs/risks and making recommendations
• preparing budgetary estimates for the completion of technical programs
• preparing space and weight budgets for installations, assessing proposed designs, evaluating prototypes and developing acceptance tests for user hand over
• preparing drawings, data packages and systems manuals
• preparing interface standards and integration plans for the utilization of current and new systems/equipment
• reviewing and making recommendations on work proposals
• participating in planning meetings and technical reviews relating to the design, application management and support of software sub-systems
• designing, testing and modifying hardware interfaces to digital computers. Confirming the correct functioning of hardware/software interfaces
• preparing specifications and statements of work for the procurement of systems
• developing quality assurance and configuration management plans and practices
• conducting MA&S process and sub-process assessments and re-engineering
• tracking, correcting and recording system and equipment configuration status and/or conformance
• preparing business cases, that is cost/benefit analysis
• developing and assessing maintenance strategies, plans and support requirements
• providing equipment project management services; developing environmental protection standards, practices or policies
• preparing and reviewing instructions and procedures regarding the appropriate handling, clean-up, protective clothing and safety measures to deal with hazardous materials. Developing or obtaining specifications such as material Safety Data Sheets for hazardous materials that are new to the project
• conducting environmental or hazardous material assessments of equipment and systems. Assessing the toxicological impact of materials. Investigating alternate non-hazardous options
• conducting system integration analyses on the organization and processes involved the introduction of and provision of ongoing support to vehicle and (or) communication systems
• conducting a detailed derivation of integrated logistic system requirements for vehicle and communication systems within the vehicle and planning for the ongoing support to those systems
• planning the conduct of, providing technical guidance to and conducting statistical analysis of reliability, maintainability, availability and dependability (RAMD) tests of vehicle and communication systems within the vehicle
• managing the planning, coordination, documentation and engineering efforts connected with the configuration management of vehicle and communication systems within the vehicle
• designing, planning, implementing and modifying quality assurance programs within manufacturing, processing or distribution systems
• providing human factors engineering (ergonomics) services (physical and cognitive)
• conducting the human factors engineering process such as planning, analysis, design, test and evaluation, fundamentals and facilities of various environmental systems
• conduct reviews of structural designs to ensure compliance with appropriate specifications, standards and guidelines
• perform structural engineering analyses in the area of traditional stress analysis, preliminary design, finite element analysis, damage tolerance assessments ,loads derivation, structural dynamic response and/or fracture mechanics analysis
• preparing design documentation in support of structural engineering services, including draft stress reports, manufacturing drawings and/or design drawings
• sign-off (stamp) for final approval of technical documentation

12.5 Clothing technologist

The required services may include, but are not limited to the following:

• preparing new clothing technical specifications, manufacturing data, purchase descriptions, production drawings, sealed samples and revising existing specifications, drawings, and evaluation of existing sealed samples
• supporting the design and development of clothing
• reviewing and analysing vendors and manufacturers clothing samples and testing results for compliance with given specifications and testing standards
• establishing clothing technical databases for materiel and information management
• researching technical data to confirm accuracy and (or) currency and updating specifications, as required on these findings
• preparing Statements of Work for the design and purchase of prototypes and (or) samples
• investigating Unsatisfactory Condition Reports, Material Authorization Change Requests, Design Change/Deviation Requests, Requests for Waiver, Technical Failure Reports, etc. to determine their legitimacy and to make recommendations for reply
• preparing clothing displays to meet requirements for conferences, exhibitions, briefings and meetings
• converting existing engineering drawings to new drawings utilizing commercial software applications for incorporation into specifications
• recommending revision of clothing scales of measurement in both Imperial and Metric measurements for inclusion in specifications, manufacturing data or purchase descriptions
• investigating designs, materials and processes and recommending solutions to identified technical problems through literature searches and in consultation with industry and technical experts
• supporting preparation of plans for development and (or) assessment of new requirements or items including laboratory, engineering, and field trial protocols
• evaluating prototypes and commercial products to determine suitability
• evaluating clothing against technical specifications
• preparing or revising clothing information manuals and instructor manuals
• researching and monitoring emerging technologies and (or) products and (or) industrial capabilities for clothing
• supporting compliance of environmental regulations regarding use and disposal of clothing
• supporting clothing stock reviews and recommending disposal or reassignment
• supporting preparations of maintenance/supply/repair and overhaul procedures and update notifications

12.6 Textile technologist

The required services may include, but are not limited to the following:

• preparing new clothing technical specifications, manufacturing data, purchase descriptions, production drawings, sealed samples and revising existing specifications, drawings, and evaluation of existing sealed samples
• supporting the design and development of textiles
• reviewing and analysing vendors and manufacturers textile samples and testing results for compliance to given specifications and testing standards
• establishing textile technical databases for materiel and information management
• researching technical data to confirm accuracy and (or) currency and updating specifications, as required on these findings
• preparing Statements of Work for the design and purchase of prototypes and (or) samples
• investigating Unsatisfactory Condition Reports, Material Authorization Change Requests, Design Change/Deviation Requests, Requests for Waiver, Technical Failure Reports, etc. to determine legitimacy and make recommendations for reply
• supporting textile stock reviews and recommending disposal or reassignment
• preparing clothing and personal protection equipment displays to meet requirements for conferences, exhibitions, briefings and meetings
• converting existing engineering drawings to new drawings utilizing commercial software applications for incorporation into specifications
• recommending revision of clothing scales of measurement in both Imperial and Metric measurements for inclusion in specifications, manufacturing data or purchase descriptions
• supporting preparation or revision of textile information manuals and instructor manuals
• investigating designs, materials and processes and recommending solutions to identified technical problems through literature searches and in consultation with industry and technical experts
• supporting preparation of plans for development and (or) assessment of new requirements or items including laboratory, engineering, and field trial protocols
• evaluating prototypes and commercial products to determine suitability
• evaluating textile against technical specifications
• supporting compliance of environmental regulations regarding use and disposal of textiles
• researching and monitoring emerging technologies and (or) products and (or) industrial capabilities for textiles

12.7 Personal protection equipment technologist

• preparing new clothing technical specifications, manufacturing data, purchase descriptions, production drawings, sealed samples and revising existing specifications, drawings, and evaluation of existing sealed samples
• reviewing and analysing vendors and manufacturers personal protection equipment samples and testing results for compliance to given specifications and testing standards
• establishing personal protection equipment technical databases for materiel and information management
• preparing Statements of Work for the design and purchase of prototypes and (or) samples
• supporting the design and development of personal protection equipment
• investigating Unsatisfactory Condition Reports, Material Authorization Change Requests, Design Change/Deviation Requests, Requests for Waiver, Technical Failure Reports, etc. to determine legitimacy and make recommendations for reply
• converting existing engineering drawings to new drawings utilizing commercial software applications for incorporation into specifications
• supporting personal protection stock reviews and recommending disposal or reassignment
• preparing personal protection equipment displays to meet requirements for conferences, exhibitions, briefings and meetings
• recommending revision of personal protection equipment scales of measurement in both Imperial and Metric measurements for inclusion in specifications, manufacturing data or purchase descriptions
• supporting preparation or revision of personal protection equipment information manuals and instructor manuals
• investigating designs, materials and processes and recommending solutions to identified technical problems through literature searches and in consultation with industry and technical experts
• evaluating prototypes and commercial products to determine suitability
• supporting preparing plans for development and (or) assessment of new requirements or items including laboratory, engineering, and field trial protocols
• evaluating personal protection equipment against technical specifications
• supporting compliance of environmental regulations regarding use and disposal of personal protection equipment
• supporting preparations of maintenance/supply/repair and overhaul procedures and update notifications
• researching and monitoring emerging technologies and (or) products and (or) industrial capabilities for personal protection equipment

12.8 Nuclear/Biologist/Chemical personal protection technologist

The required services may include, but are not limited to the following:

• preparing new clothing technical specifications, manufacturing data, purchase descriptions, production drawings, sealed samples and revising existing specifications, drawings, and evaluation of existing sealed samples
• supporting the design and development of Nuclear/Biological/Chemical (NBC) personal protection equipment
• reviewing and analysing vendors and manufacturers NBC samples and testing results for compliance to given specifications and testing standards
• establishing NBC personal equipment technical databases for materiel and information management
• preparing Statements of Work for the design and purchase of prototypes and (or) samples
• investigating Unsatisfactory Condition Reports, Material Authorization Change Requests, Design Change/Deviation Requests, Requests for Waiver, Technical Failure Reports, etc. to determine legitimacy and make recommendations for reply
• converting existing engineering drawings to new drawings utilizing commercial software applications for incorporation into specifications
• supporting NBC personal protection equipment reviews and recommending disposal or reassignment
• preparing NBC personal protection equipment displays to meet requirements for conferences, exhibitions, briefings and meetings
• recommending of NBC personal protection equipment revision of scales of measurement in both Imperial and Metric measurements for inclusion in specifications, manufacturing data or purchase descriptions
• supporting preparation or revision of NBC personal protection equipment information manuals and instructor manuals
• investigating designs, materials and processes and recommending solutions to identified technical problems through literature searches and in consultation with industry and technical experts
• evaluating prototypes and commercial products to determine suitability
• supporting preparing of plans for development and (or) assessment of new requirements or items including laboratory, engineering, and field trial protocols
• evaluating NBC personal protection equipment against technical specifications
• supporting compliance of environmental regulations regarding use and disposal of NBC personal protective equipment
• reviewing and analysing results of periodic testing of gas masks and canisters
• monitoring gas masks repair operations to identify tooling/facility shortfalls and investigate and recommending solutions
• supporting preparing of maintenance/supply/repair and overhaul procedures and updating notifications
• researching and monitoring emerging technologies and (or) products and (or) industrial capabilities for NBC personal protection equipment

12.9 Handwear/Knitted footwear and accessories technologist

The required services may include, but are not limited to the following:

• preparing new clothing technical specifications, manufacturing data, purchase descriptions, production drawings, sealed samples and revising existing specifications, drawings, and evaluation of existing sealed samples
• supporting the design and development of handwear/knitted footwear
• reviewing and analysing vendors and manufacturers handwear and knitted footwear samples and testing results for compliance to given specifications and testing standards
• establishing handwear/knitted footwear and accessories technical databases for materiel and information management
• preparing Statements of Work for the design and purchase of prototypes and (or) samples
• investigating Unsatisfactory Condition Reports, Material Authorization Change Requests, Design Change/Deviation Requests, Requests for Waiver, Technical Failure Reports, etc. to determine legitimacy and make recommendations for reply
• supporting handwear/knitted footwear and accessories reviews and recommending disposal or reassignment
• preparing handwear/knitted footwear displays to meet requirements for conferences, exhibitions, briefings and meetings
• converting existing engineering drawings to new drawings utilizing commercial software applications for incorporation into specifications
• recommending revision of handwear/knitted footwear and accessories scales of measurement in both Imperial and Metric measurements for inclusion in specifications, manufacturing data or purchase descriptions
• investigating designs, materials and processes and recommending solutions to identified technical problems through literature searches and in consultation with industry and technical experts
• evaluating prototypes and commercial products to determine suitability
• support preparation of plans for development and (or) assessment of new requirements or items including laboratory, engineering, and field trial protocols
• evaluating handwear/knitted footwear and accessories against technical specifications
• supporting compliance of environmental regulations regarding use and disposal of handwear/knitted footwear and accessories
• researching and monitoring emerging technologies and (or) products and (or) industrial capabilities for handwear/knitted footwear and accessories

12.10 Footwear technologist

The required services may include, but are not limited to the following:

• preparing new clothing technical specifications, manufacturing data, purchase descriptions, production drawings, sealed samples and revising existing specifications, drawings, and evaluation of existing sealed samples
• supporting the design and development of footwear
• reviewing and analysing vendors and manufacturers footwear samples and testing results for compliance to given specifications and testing standards
• establishing footwear technical databases for materiel and information management
• preparing Statements of Work for the design and purchase of prototypes and (or) samples
• investigating Unsatisfactory Condition Reports, Material Authorization Change Requests, Design Change/Deviation Requests, Requests for Waiver, Technical Failure Reports, etc. to determine legitimacy and make recommendations for reply
• supporting footwear reviews and recommending disposal or reassignment
• preparing footwear displays to meet requirements for conferences, exhibitions, briefings and meetings
• converting existing engineering drawings to new drawings utilizing commercial software applications for incorporation into specifications
• recommending revision of footwear scales of measurement in both Imperial and Metric measurements for inclusion in specifications, manufacturing data or purchase descriptions
• investigating designs, materials and processes and recommending solutions to identified technical problems through literature searches and in consultation with industry and technical experts
• evaluating prototypes and commercial products to determine suitability
• supporting preparation of plans for development and (or) assessment of new requirements or items including laboratory, engineering, and field trial protocols
• evaluating footwear against technical specifications
• provision of technical guidance to manufacturers during the production of prototypes that may include plant visits
• supporting compliance of environmental regulations regarding use and disposal of footwear
• researching and monitoring emerging technologies and (or) products and (or) industrial capabilities for footwear

12.11 Pattern design, development, and sizing technologist

The required services may include, but are not limited to the following:

• creating and inputting clothing and personal protection equipment new patterns/drawings and revising existing patterns and drawings in the apparel Computer Aided Design (CAD) system
• researching technical data to confirm accuracy and (or) currency and updating clothing and personal protection equipment pattern drawings as required
• supporting the design and development of clothing and personal protection equipment
• reviewing and analysing vendors and manufacturers clothing and personal protection equipment samples and testing results for compliance to given specifications and testing standards
• establishing clothing and personal protection equipment technical databases for materiel and information management
• preparing Statements of Work for the design and purchase of prototypes and (or) samples
• investigating Unsatisfactory Condition Reports, Material Authorization Change Requests, Design Change/Deviation Requests, Requests for Waiver, Technical Failure Reports, etc. to determine legitimacy and make recommendations for reply
• supporting clothing and personal protection equipment pattern and sizing reviews and recommending disposal or reassignment of patterns
• preparing clothing and personal protection equipment displays to meet requirements for conferences, exhibitions, briefings and meetings
• converting existing engineering drawings to new drawings utilizing commercial software applications for incorporation into specifications
• creating clothing and personal protection equipment scales of measurement in both Imperial and Metric measurements for inclusion in specifications, manufacturing data or purchase descriptions
• supporting preparation or revision clothing and personal protection equipment information manuals and instructor manuals
• investigating designs, materials and processes and recommending solutions to identified technical problems through literature searches and in consultation with industry and technical experts
• evaluating prototypes and commercial products to determine suitability
• supporting preparation of plans for development and (or) assessment of new requirements or items including laboratory, engineering, and field trial protocols
• evaluating clothing and personal protection equipment against patterns
• supporting compliance of environmental regulations regarding use and disposal of clothing and personal protection equipment
• creating clothing and personal protection equipment pattern markers for manufacturers and for evaluation of fabric usage estimates
• fabricating prototypes/samples for confirmation of patterns, assembly procedures and upgrading purposes
• researching and monitoring emerging technologies and (or) products and (or) industrial capabilities for clothing and personal protection equipment

12.12 Clothing and personal protection equipment design and prototyping technologist

The required services may include, but are not limited to the following:

• designing, developing and fabricating clothing, personal protection equipment and load carriage prototypes for design acceptance and specification preparation
• evaluating clothing and personal protection equipment prototypes from industry to determine construction characteristics and to determine suitability
• fabricating clothing and personal protection equipment prototypes to test patterns prior to computerized grading/sizing
• supporting evaluation of vendors and manufacturers clothing and personal protection equipment samples for compliance with specified measurements and construction methods
• supporting maintenance of specialized equipment used in the construction/fabrication of clothing and personal protection equipment

12.13 Badges/Insignia/Ceremonial accoutrements technologist

The required services may include, but are not limited to the following:

• preparing new clothing technical specifications, manufacturing data, purchase descriptions, production drawings, sealed samples and revising existing specifications, drawings, and evaluation of existing sealed samples
• supporting the design and development of badges/insignia/ceremonial accoutrements
• reviewing and analysing vendors and manufacturers badges, insignia and ceremonial accoutrements samples and testing results for compliance to given specifications and testing standards
• establishing badges, insignia ceremonial accoutrements technical databases for materiel and information management
• preparing Statements of Work for the design and purchase of prototypes and (or) samples
• investigating Unsatisfactory Condition Reports, Material Authorization Change Requests, Design Change/Deviation Requests, Requests for Waiver, Technical Failure Reports, etc. to determine legitimacy and make recommendations for reply
• supporting badges, insignia and ceremonial accoutrements reviews and recommending disposal or reassignment
• preparing badges/insignia/ceremonial accoutrements displays to meet requirements for conferences, exhibitions, briefings and meetings
• converting existing engineering drawings to new drawings utilizing commercial software applications for incorporation into specifications
• supporting preparation or revision badges, insignia and ceremonial accoutrements information manuals and instructor manuals
• investigating designs, materials and processes and recommending solutions to identified technical problems through literature searches and in consultation with industry and technical experts
• evaluating prototypes and commercial products to determine suitability
• supporting preparing plans for development and (or) assessment of new requirements or items including laboratory, engineering, and field trial protocols
• evaluating badges, insignia and ceremonial accoutrements and insignia against technical specifications
• supporting compliance of environmental regulations regarding use and disposal of badges, insignia and ceremonial accoutrements
• researching and monitoring emerging technologies and (or) products and (or) industrial capabilities for badges, insignia and ceremonial accoutrements

12.14 Integrated logistics support specialist

The required services may include, but are not limited to the following:

• preparing correspondence and documents related to the acceptance/rejection of deliverables
• preparing statements of work and item descriptions for inclusion into requests for proposals
• providing feedback and (or) data clarification to the project management authority
• conducting evaluations of Integrated Logistics Support (ILS) bid proposals and provide feedback and recommendations to the project management authority
• working with engineering and procurement to ensure ILS efforts are integrated with other program activities
• planning and implementing logistic support elements which include: maintenance tasks, spares, training, technical publications, translation and facilities
• preparing and presenting to business units and operational divisions which cover issues of maintenance and supply support

12.15 Technical clerk

The required services may include, but are not limited to the following:

• physically assembling complete or partial Technical Data Packages (TDPs) and identifying and actioning deficiencies in data packages of systems and equipment
• receiving, logging, taking custody of and acknowledging the receipt of TDPs which describe additions, modifications and/or deletions of technical data
• collecting, reviewing and updating configuration management data for input into the environmental configuration management information system
• modifying, validating and compiling technical data package lists, that will include:
  • technical publications
  • specifications
  • performance test sheets
  • equipment and system data lists and drawings
  • repair and overhaul specifications; and
  • other technical descriptors in accordance with Data Technical Descriptions (DTDs) and Data Item Descriptions (DIDs)
• updating, validating and compiling technical data action notices
• reviewing documents, drawings and associated data for conformance to standards
• formatting technical documents

12.16 Life cycle management specialist

The required services may include, but are not limited to the following:

• conducting engineering studies and analysis to provide technical solutions to stated technical/logistic or operational requirements/problems including preparation of Engineering Changes (ECs)
• defining standards and criteria related to equipment or systems maintenance
• preparing, modifying or updating specifications and drawings
• converting specifications and drawings to current standards or electronic formats
• preparing, modifying or updating Technical Instructions and Orders
• evaluating existing systems
• performing configuration management
• performing analysis of maintenance, repair and overhaul data
• investigating Unsatisfactory Condition Reports (UCRs) and Technical Failure Reports (TFRs)
• preparing technical statements of requirement, draft specifications and purchase descriptions
• preparing data for initial provisioning and repair parts scaling
• reviewing the design, development, manufacture, installation and testing of prototype modifications
• preparing repair procedures, maintenance schedules and technical data
• preparing life-cycle cost estimates
• preparing support cost option analysis for systems and equipment
• planning, developing, implementing and administrating a data management system
• performing independent verification and validation services for equipment engineering projects
• providing studies and recommendations on application software development standards, methodologies and tools appropriate for the development and maintenance of related software systems
• reviewing Repairable Arising Control sheets (RAC) for technical content and making recommendations
• reviewing and updating material/equipment specifications
• reviewing disposal certificates, making appropriate recommendations, updating maintenance handbooks, parts list and operating manuals

For each category, the supplier must ensure that the proposed resource(s) meets specific mandatory professional criteria. These criteria are defined in Minimum mandatory criteria: Alternative dispute resolution services.

In this section

• 13.1 Conflict coaching
• 13.2 Mediation/facilitation conversation
• 13.3 Group processes and work place assessment
• 13.4 Commercial/business disputes: Facilitated discussion/mediation
• 13.5 Commercial/business disputes: Arbitration
• 13.6 Conflict management training

13.1 Conflict coaching

Conflict Coaching is one-on-one support to help a person deal with a conflict situation. The coach can help a person identify and develop new practical skills to resolve conflict, replacing less successful ways of dealing with disputes.

Conflict coaching is a voluntary, one-on-one approach between the Supplier and the participant, in which a participant develops skills and confidence to resolve conflicts on their own, usually through a series of pre-determined meetings with a trained conflict coach. Conflict coaching features a focused goal for each session, and a guided learning process based on the client's situation and experience.

The Conflict Coach will maintain complete confidentiality about the content of the coaching sessions unless:

1. the participant gives express permission for disclosure
2. the participant reveals intentions to harm him/herself or others
3. disclosure is required or authorized by law

The required services/tasks may include, but are not limited to the following

• Provide guidance to ensure the process remains focused on the participant's objectives
• Determine, in conjunction with and with the approval of the participant, the structure of the process and the agenda, specific to the participant's needs and interests
• meet or arrange telephone conversations at times that are mutually convenient
• meet for a finite number of sessions
• assist to resolve or prevent a dispute
• prepare the participant for difficult conversations
• build dispute resolution competencies
• develop understanding of the underlying factors contributing to the dispute
• provide a structure and framework to guide the participant to identify and achieve stated goals
• share observations and feedback to help participant see new insights and possibilities
• help the participant identify barriers to building awareness and conflict competency
• work with participant to explore and practice alternatives to counterproductive behaviors
• help participant move away from destructive reactions to conflict and to develop and practice constructive responses that facilitate positive changes in handling conflict
• acknowledge new behaviors/competencies that support participant's movement towards intended outcome
• assist participant to focus on the future
• suggest exercises to develop the participant's conflict resolution competencies and attain stated goals

13.2 Mediation/facilitation conversation

Mediation is a voluntary process in which an impartial and neutral third party assists parties to create a mutually acceptable solution to their problem. Facilitation involves the use of techniques to improve the flow of information in a meeting between parties to a dispute. It is procedural assistance provided to enable participants to communicate more effectively and move towards a possible agreement. Both are interest-based processes to assist the parties in finding a mutually acceptable solution.

Parties may sign an agreement to mediate and, upon conclusion, the settlement can also be verbal or written as agreed by the parties.

ADR facilitation shares all of the elements of mediation except for the formality of mediation, in which written agreements with the parties, as signatories are optional in ADR facilitations.

The required services must include a series of process phases, but are not limited to the following

13.3 Group processes and work place assessment

This participatory and impartial process has a series of steps involving participants identifying ways of addressing conflict in the workplace.

A workplace assessment identifies what is working effectively in a work unit and what is not, according to the employees or members who are working within the group, so the group can engage in discussions to resolve conflicts that are negatively impacting them. It allows all individuals in a work unit to provide their opinions, views and perceptions, in a confidential manner, on a variety of issues that are important to explore in order to understand their work environment.

Group processes provide an opportunity for a group of members to work through issues that are causing difficulties within the group and to find ways to improve the working environment.

The required services may include, but are not limited to the following

• Perform a diagnostic process to identify intra- and inter- group dynamics which impact the workplace
• Identify the parties' interests and explore strategies for improvement
• Involving participants in addressing conflict in the workplace by gathering data in groups and/or individually
• Outlines the Suppliers methodology for the diagnostic piece, the proposed work breakdown structure and the proposed responsibility assignment matrix
• Performing a workplace assessment
• Responsible for the overall process while the group maintains control over the topics discussed and any actions taken
• Coordinating group interventions that can be designed collaboratively with employees or members when impacted by conflict or as a preventative measure
• Recommends and implements a Group Intervention process designed to bring about positive and appropriate changes in the work environment
• Provide a safe environment that encourages participants to discuss underlying needs and interests and resolve the conflicts in the workplace
• Allowing for the acknowledgment of the issues in the work environment and developing strategies through the Group process facilitation piece to resolve current and potential conflicts that emphasize personal responsibility for follow through action
• Provides recommendations for future action, including a range of options set out in terms of scope, anticipated schedule and projected expense
• Preparing the summary of findings containing a survey of themes gleaned from the diagnostic process used

13.4 Commercial/business disputes: Facilitated discussion/mediation

Alternative dispute resolution (ADR) for commercial or business matters is a voluntary process in which an impartial/neutral third person (the Supplier) assists participants involved in a business dispute to create a mutually acceptable solution to their problem. ADR processes for commercial or business matters include facilitated discussion, mediation.

Mediation is a process which involves the use of techniques to improve the flow of information in a meeting between participants in a dispute. It is procedural assistance provided to enable participants to communicate more effectively and move towards a possible agreement. It is an interest-based process to assist the participants in finding a mutually acceptable solution. Participants may sign an agreement to mediate and, upon conclusion, the settlement can also be verbal or written as agreed by the participants.

A facilitated discussion shares all of the elements of mediation except for the formality of mediation, in which written agreements with the participants as signatories are optional.

The required services must include a series of process phases, but are not limited to the following

13.5 Commercial/business disputes: Arbitration

Alternative dispute resolution (ADR) for commercial or business matters is a voluntary process in which an impartial/neutral third person (the Supplier) assists participants involved in a business dispute to create a mutually acceptable solution to their problem. ADR processes for commercial or business matters include arbitration.

Arbitration is a process in which participants in a dispute rely upon one or more persons to make a decision about the best action to take to resolve the dispute. The participants agree to abide by whatever decision the arbitrator(s) put forward. It is a settlement technique in which a third party reviews the case and imposes a decision that is legally binding to those in dispute.

The required services must include a series of process phases, but are not limited to the following

13.6 Conflict management training

Training is a major and significant activity as it is seen as an effective and preventative strategy to provide employees and managers with tools to deal with conflict as it arises. It is also the quickest method to reach a large percentage of the population and deliver messages in informal conflict management as required by the Public Service Labour Relations Act, section 207.

Training programs can include multiple day sessions or shorter more focus workshops dealing with specific topics and tools.

The required services may include, but are not limited to the following

• Design training course, learning objectives, overall concepts, course material, overheads/handouts and/or delivery methods
• Review and prepare manuals, conduct coaching during training activities, and/or participate in the development of training materials such as case studies and role-plays
• Prepare for, deliver and/or facilitate ADR courses based on course material provided by the client
• Perform evaluations and assessment as to the effectiveness of the course

For each category, the supplier must ensure that the proposed resource(s) meets specific mandatory professional criteria. These criteria are defined in Minimum mandatory criteria: Health services.

In this section

• 14.1 Registered nurse
• 14.2 Nurse practitioner
• 14.3 Licensed practical nurse or registered practical nurse
• 14.4 Nurse aides
• 14.5 Primary care paramedic
• 14.6 Physician
• 14.7 Psychologist
• 14.8 Clinical social worker

14.1 Registered nurse

The required services/tasks may include, but are not limited to the following:

• Assessing the patients physical, emotional and mental health
• Performing basic exams and take vital signs, blood pressure, draw blood samples
• Carrying out treatment plans for patients which include giving medications, coordinating treatments, bandaging wounds and giving injections
• Operating and monitoring technical equipment
• Assisting with medical procedures or minor surgery
• Educating patients and informing them of different treatment options
• Assessing the needs of individuals, families and/or communities
• Instructing individuals, families and other groups on topics such as health education, disease prevention and childbirth, and developing health improvement programs
• Preparing rooms, and ensuring that stock of supplies is maintained
• Emergency labor and delivery
• Providing prenatal and postpartum care
• Performing physical examinations, making tentative diagnoses, and treating patients preparing to medivac
• Conducting specified laboratory tests
• Prescribing or recommending drugs, medical devices or other forms of treatment, such as physical therapy, inhalation therapy, or related therapeutic procedures
• Directing and coordinating infection control programs, advising and consulting with specified personnel about necessary precautions
• Performing administrative functions
• Maintaining accurate, detailed reports and records
• Monitoring, recording and reporting symptoms and changes in patients' conditions
• Recording patients' medical information and vital signs
• Modifying patient treatment plans as indicated by patients' responses and conditions
• Consulting and coordinating with health care team members to assess, plan, implement and evaluate patient care plans
• Ordering, interpreting, and evaluating diagnostic tests to identify and assess patient’s condition

14.2 Nurse practitioner

The required services/tasks may include, but are not limited to the following:

• Interviewing patients to get a medical history
• Conducting physical examinations
• Diagnosing injuries, illnesses, and disorders
• Prescribing certain medications to treat chronic or acute illness
• Teaching patients about illness prevention and a healthy lifestyle
• Communicating with other health care providers to achieve total health for patients
• Performing annual physicals
• Performing patient counselling (for example, mental health, family planning, medication compliance)
• Promoting health (for example, smoking cessation)
• Immunizing against disease, screening for diseases
• Treating for short-term acute illnesses (for example, infections, minor injuries)
• Monitoring patients with chronic illnesses or conditions (for example, diabetes)
• Referring patients to social services
• Counselling patients (for example, understanding illness progression, treatments)
• Promoting health (for example, infection control)
• Treating for acute / critical / urgent illness
• Demonstrating/Teaching Procedures (for example, de-fibrillation)
• Referrals to other health and social services (e.g. social work, dieticians, pharmacists, home care facilities)
• Prescribing medications, and administers physical exams and preventive care
• Obtaining medical histories, provides immunizations, and manages chronic diseases such as diabetes and heart disease

14.3 Licensed practical nurse or registered practical nurse

The required services/tasks may include, but are not limited to the following:

• Perform within defined scope of practice in accordance with the regulatory organization in the province of work
• Perform triage assessment during walk-in hours and patient assessments that include medical or incident history, physical examinations, and Periodic Health Assessments (PHAs) Part I including vital signs measurement and vision acuity test
• Perform nursing interventions such as taking vital signs, applying aseptic techniques including sterile dressing, ensuring infection control, and conducting specimen collection
• Develop a nursing care plan based on the result of the assessment and refer to a physician or other health care provider
• Administer medication as per doctor’s order as per provincial scope of practice and observe and document therapeutic effects
• Complete nursing documentation immediately after each patient interaction
• Communicate any changes or abnormal findings of the patient’s status or condition to the senior clinician. Abnormal is defined as any deviation to the norm, average, or expected
• Perform therapeutic procedures such as injections and wound care
• Administer and monitor established respiratory therapy and intravenous therapy, where competency has been demonstrated
• Monitor patient’s progress and evaluate effectiveness of nursing interventions
• Provide health education to patients
• Perform administrative tasks including written or telephone responses to patient queries, preparation of medical files for physicians or other health care providers, and to return of medical files to health record department
• Assist physicians or other health care providers with treatments and procedures
• Act as the point of contact for the care coordination and preparation of responses, information requests, and patient inquiries in the specialty clinic
• Monitor all medical supplies and inventory including ordering and replenishing;
• Clean all patient care areas between patient
• Clean, sterilize and package surgical instruments
• Provide pre-operative and post-operative patient teaching such as clinical and procedural information or instructions and comfort care
• Prepare patients for minor surgery procedures by shaving and washing with antiseptic solution on the patient’s operative areas
• Other associated tasks relevant to this occupational group

14.4 Nurse aides

The required services/tasks may include, but are not limited to the following:

• Answer call signals; supply and empty bed pans; bathe, dress and groom patients; serve meal trays, feed or assist in feeding of patients and assist patients with menu selection; weigh, lift, turn, and position patients; shave patients prior to operations; supervise patients' exercise routines, set up and provide leisure activities for patients, accompany patients on outside recreational activities and perform other duties related to patient care and comfort
• Take patients' blood pressure, temperature and pulse; report or record fluid intake and output; observe or monitor patients' status and document patient care on charts; administer first aid in emergency situations; collect specimens such as urine, faeces or sputum; administer suppositories, colonic irrigations and enemas and perform other procedures as directed by nursing and hospital staff
• Transport patients by wheelchair or stretcher for treatment or surgery
• Carry messages, reports, requisitions and specimens between departments
• Make beds and maintain patients' rooms
• Maintain inventory of supplies
• May perform maintenance tasks such as assisting with the set-up and maintenance of traction equipment, cleaning or sterilizing equipment, maintaining and repairing equipment, and assembling, setting-up and operating job-related equipment
• May transport patients between care facilities
• other associated tasks relevant to this occupational group

14.5 Primary care paramedic

The required services/tasks may include, but are not limited to the following:

• Assisting health care personnel
• Perform triage assessment during walk-in hours and patient assessments that include medical or incident history, physical examinations
• Perform medical interventions such as taking vital signs, applying aseptic techniques including sterile dressing, ensuring infection control, and conducting specimen collection
• Develop a medical care plan based on the result of the assessment and refer to a physician or other health care provider
• Administer medication as per doctor’s order as per provincial scope of practice and observe and document therapeutic effects
• Provide medical coverage and support as required. This will include patient assessment, initial triage, urgent medical care, stabilization and handover to other paramedics or healthcare professionals
• Cleaning, wrapping and sterilizing instruments as per instructions
• Maintaining an up-to-date list of general supplies, taking requests to inventory management group and bringing back supplies as required
• Cleaning treatment rooms and replacing equipment and supplies
• Perform medical duties escort
• Communicate any changes or abnormal findings of the patient’s status or condition to the senior staff. Abnormal is defined as any deviation to the norm, average, or expected
• Perform therapeutic procedures such as injections and wound care
• Administer and monitor established respiratory therapy and intravenous therapy
• Monitor patient’s progress and evaluate effectiveness of nursing interventions
• Provide health education to patients
• Other associated tasks relevant to this occupational group

14.6 Physician

The required services/tasks may include, but are not limited to the following:

• Interviewing patients to get a medical history
• Conducting physical examinations
• Diagnosing injuries, illnesses, and disorders
• Prescribing certain medications to treat chronic or acute illness
• Teaching patients about illness prevention and a healthy lifestyle
• Communicating with other health care providers to achieve total health for patients
• Performing annual physicals
• Performing patient counselling (for example, mental health, family planning, medication compliance)
• Promoting health (for example, smoking cessation)
• Immunizing against disease, screening for diseases
• Treating for short-term acute illnesses (for example, infections, minor injuries)
• Monitoring patients with chronic illnesses or conditions (for example, diabetes)
• Referring patients to social services
• Counselling patients (for example, understanding illness progression, treatments)
• Promoting health (for example, infection control)
• Treating for acute / critical / urgent illness
• Demonstrating/Teaching Procedures (for example, de-fibrillation)
• Referrals to other health and social services (e.g. social work, dieticians, pharmacists, home care facilities)
• Prescribing medications, and administers physical exams and preventive care
• Obtaining medical histories, provides immunizations, and manages chronic diseases such as diabetes and heart disease

14.7 Psychologist

The required services/tasks may include, but are not limited to the following:

• Assessing and treating individuals
• Developing care plans
• Participating in discharge and release planning as requested
• Providing consultation to other health care providers to ensure continuity of care
• Providing consultation and advice on mental health services to staff
• Participating in meetings including medical advisory committees, case conferences and other related activities as requested
• Administering and interpreting a range of psychological tests; this includes but is not limited to clinical personality, career interests, occupational stress and distress and clinical diagnosis; Bidders must list the psychological tests they have administered for the experience to be evaluated
• providing counselling to individuals; this includes but is not limited to interviewing, making clinical analysis and drawing conclusions assessing risks, providing written reports

14.8 Clinical social worker

The required services/tasks may include, but are not limited to the following:

• Provide individual, family, and crisis or emergency assessments
• Perform psychosocial and mental health interventions such as individual, family or group assessment, treatment planning and therapy, followed by evaluation of treatment and therapeutic outcome
• Analyze clients’ needs and provide information and advice to them and their families related to access to appropriate services and resources
• Present client’s case with recommendations to the inter-disciplinary health care teams to develop an individualized treatment plan
• Provide advice and support with and on behalf of clients in relation to rights, services and resources to ensure that clients are receiving the full spectrum of care
• Participate in the provision of multi-disciplinary care by ensuring clients receive prescribed treatment and services by the multi-disciplinary team and monitor the clients’ progress
• Facilitate educational activities and group interventions, psychosocial services overview presentations, and group psycho-educational sessions
• Implement new interventions or treatment approaches such as telemedicine and virtual reality therapy
• Document client interactions in accordance with relevant policies and standards and with the provincial regulatory organization’s Standards of Practice for Social worker’s related to documentation
• Distribute local outreach material such as mental health awareness materiel
• Provide clinical advice, within social work scope of practice, to other health care providers
• Other associated tasks relevant to this occupational group

A brief description of each type of learning services is provided below. The description outlines the general nature of the services required. Individual request for proposals will elaborate on particular requirements within the context of the below description. For each category, the supplier must ensure that the proposed resource(s) meets specific mandatory professional criteria. These criteria are defined in the Minimum mandatory criteria: Learning services for government owned training.

This stream provides access to suppliers who have experience at providing government owned learning services. Which includes:

• developing new learning requirements
• updating and converting existing learning and eLearning products that the government owns

This stream will be used to acquire services where the government owns the training material. For example:

• traditional classroom learning
• blended learning
• eLearning product development services

In this section

• 15.1 Learning advisor
• 15.2 Learning designer
• 15.3 Content subject matter expert
• 15.4 Technical writer
• 15.5 Advisor in eLearning and learning technology
• 15.6 Custom eLearning programmer
• 15.7 Rapid eLearning programmer
• 15.8 Quality assurance specialist
• 15.9 Graphic designer
• 15.10 Photographer
• 15.11 Animator
• 15.12 Video producer
• 15.13 Audio producer
• 15.14 Multimedia director
• 15.15 Narrator
• 15.16 Instructor
• 15.17 Training facilitator
• 15.18 Training evaluator
• 15.19 Project manager