Contact the Controlled Goods Program
Find out how to contact Public Services and Procurement Canada’s (PSPC) Controlled Goods Program (CGP) to make general enquiries, submit forms and registration documents.
Disruption of Canada Post services
Due to the ongoing Canada Post strike, please be advised that mail deliveries may be delayed or not received. For time-sensitive items, we encourage you to consider using alternative mailing services or in person delivery is available at the 2 locations below. It is also possible to send your documents by email. Please note that the email capacity is 25MB. We apologize for any inconvenience and appreciate your understanding.
For in person delivery, both mailrooms operate from Monday to Friday, 9 am to 3 pm.
- Gatineau: 165 Hôtel-de-Ville Street (Hull) Portage II
- the drop-off counter is the first door on the right when entering from Hôtel-de-Ville Street, room C-111
- Ottawa: 161 Goldenrod Driveway at the Tunney's Pasture site
- mail must be delivered to the rear of the building, entrance via Eglantine Driveway, to the loading dock
- a commissionaire is there, and will contact the mailroom on your behalf (ensure that you tell the commissionaire that this is mail for PSPC)
Privacy notice statement
Provision of the information is on a voluntary basis. We will use the information for the purpose of responding to your questions/comments, and to improve our Internet presence. The information will be held in PSPC’s Personal Information Bank number (PPU 115: Internet and PPE 830: Intranet Services), and it will be retained according to the retention and disposal schedule established for this bank.
Your personal information is protected under the provisions of the Privacy Act. Under the act, you have the right to request access to and correction of your personal information, if erroneous or incomplete. If you wish to avail yourself of this right or require clarification about this statement, contact our privacy coordinator at aiprp.atip@tpsgc-pwgsc.gc.ca. For more information on privacy issues and the Privacy Act consult the Office of the Privacy Commissioner of Canada.
For more information about your rights, visit Information about programs and information holdings. This is a Government of Canada publication available in major libraries, at government information offices and from constituency offices of federal members of Parliament.
The Internet is a public forum and electronic information can be intercepted. This is not a secure website. Please do not disclose unnecessary confidential information about yourself or your accounts with PSPC.
Providing personal information to Public Services and Procurement Canada
PSPC is committed to ensure the privacy and security of personal information. However, applicants remain responsible for the security and confidentiality of any personal information provided to PSPC, until it is received. Applicants may choose to transmit personal or sensitive information by regular mail, by email or by fax at their discretion, but should consider using registered mail or priority courier as these are more secure delivery methods.
General inquiries
We provide service in French and English, Monday to Friday, 9 am to 5 pm (Eastern time).
- Toll-free: 1‑866‑368‑4646
- National Capital Region: 613‑948‑4176
To submit forms and registration documents
All registration documents, such as forms and security assessments, should be printed and sent to the CGP by email, fax, mail or courier.
- Email:
- dmc-cgd@tpsgc-pwgsc.gc.ca
- Fax :
- 613-948-1722
- Mail and courier:
- Public Services and Procurement Canada
Controlled Goods Program
Program Management and Learning Division
Mail stop 33-1
130-161 Goldenrod Driveway
Ottawa, ON K1A 0S5