Taxpayer Bill of Rights

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A description of the rights Canadian taxpayers have under the Taxpayer Bill of Rights.

The title of the image is Taxpayer Bill of Rights.

On the left-hand side of the image are the words, from top to bottom, You Have The Right To. Sixteen parallel horizontal lines lead from those words to a list of the sixteen rights that Canadian taxpayers have. Those rights, on the right-hand side of the page, are listed, from top to bottom, as follows:

  • receive entitlements and to pay no more and no less than what is required by law
  • service in both official languages
  • privacy and confidentiality
  • a formal review and a subsequent appeal
  • be treated professionally, courteously, and fairly
  • complete, accurate, clear, and timely information
  • unless otherwise provided by law, not to pay income tax amounts in dispute before you have had an impartial review
  • have the law applied consistently
  • lodge a service complaint and to be provided with an explanation of our findings
  • have the costs of compliance taken into account when administering tax legislation
  • expect us to be accountable
  • relief from penalties and interest under tax legislation because of extraordinary circumstances
  • expect us to publish our service standards and report annually
  • expect us to warn you about questionable tax schemes in a timely manner
  • be represented by a person of your choice
  • lodge a service complaint and request a formal review without fear of reprisal

Below the description of the Taxpayer Bill of Rights is a title that says Commitment to Small Business

Underneath this title is a statement that reads The Canada Revenue Agency is committed to

Below this statement there are five lines that lead downward to text explaining what the Canada Revenue Agency is committed to.

Reading from left to right the individual texts state the following:

  • administering the tax system in a way that minimizes the costs of compliance for small businesses
  • working with all governments to streamline service, minimize cost, and reduce the compliance burden
  • providing service offerings that meet the needs of small businesses
  • conducting outreach activities that help small businesses comply with the legislation we administer
  • explaining how we conduct our business with small businesses
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