Departmental Performance Report

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Table of Contents

Minister's message  Message from the Commissioner and Chief Executive Officer   Section I: Organizational overview Raison d'être Responsibilities Strategic outcomes and program activity architecture Organizational priorities Risk analysis Summary of performance Expenditure profile Estimates by vote Section II: Analysis of program activities by strategic outcome  Program activity 1: Taxpayers and business assistance Program activity 2: Assessment of returns and payment processing Program activity 3: Accounts receivable and returns compliance Program activity 4: Reporting compliance Program activity 5: Appeals Program activity 6: Benefit programs Program activity 7: Internal services Changes to government structure Economic Action Plan initiatives Section III: Supplementary information  Financial performance information – parliamentary appropriations Financial highlights List of supplementary information tables Section IV: Other items of interest Print version

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