Future-oriented Statement of Operations

Statement of Management Responsibility

We have prepared the accompanying Future-oriented Statement of Operations (FOSO) of the Canada Revenue Agency (CRA) for Agency activities which includes only those operational revenues and expenses which are incurred by the CRA to deliver its mandate. It is prepared according to the accounting principles consistent with those applied in preparing the financial statements of the Government of Canada. No FOSO was prepared for Administered Activities because it is analogous to information presented by the Department of Finance. Significant accounting policies are set out in note 4 of the FOSO. The FOSO is submitted for Part III of the Estimates (Departmental Plan). The information will also be presented in the CRA’s Departmental Results Report to compare with actual results. 

Management is responsible for the integrity and objectivity of the information contained in this FOSO and for the process of developing assumptions. Assumptions and estimates are based upon information available and known to management at the time of development, reflect current business and economic conditions, and assume a continuation of governmental priorities and consistency in the CRA’s mandate and strategic objectives. Much of the FOSO is based on these assumptions, best estimates, and judgment and gives due consideration to materiality. At the time of preparation of this Statement of Operations, management believes the estimates and assumptions to be reasonable. However, as with all such assumptions, there is a measure of uncertainty surrounding them. This uncertainty increases as the forecast horizon extends. 

The actual results achieved for the fiscal years covered in the accompanying FOSO will vary from the information presented and the variations may be material. 

Approved by:

Bob Hamilton
Commissioner of Revenue and Chief Executive Officer of the CRA

Hugo Pagé
Chief Financial Officer and Assistant Commissioner 
Finance and Administration Ottawa, Ontario

January 5, 2023

Canada Revenue Agency Future-oriented Statement of Operations – Agency Activities

Future-oriented Statement of Operations – Agency Activities for the year ended March 31 (in thousands of dollars)

Future-oriented Statement of Operations for Agency Activities : the estimated results for 2023 and the planned results for 2024
  Estimated results 2023 Planned results 2024
Expenses (note 6)    
Tax 5,036,824 5,635,759
Internal services 1,861,846 1,670,784
Benefits 325,588 311,192
Taxpayers' Ombudsperson 4,425 5,510
Total expenses 7,228,683 7,623,245
Non-Tax Revenues (note 7)    
Tax 713,065 604,311
Internal services 354,492 289,064
Benefits 92,779 60,392
Revenues earned on behalf of Government (168,907) (155,521)
Total non-tax revenues 991,429 798,246
Net cost of operations 6,237,254 6,824,999

The accompanying notes are an integral part of this future-oriented statement of operations.

Notes to the Future-oriented Statement of Operations - Agency Activities

1. Authority and objectives

The Canada Revenue Agency (CRA) is an agent of His Majesty in right of Canada under the Canada Revenue Agency Act. The CRA is a departmental corporation named in Schedule II of the Financial Administration Act and reports to Parliament through the Minister of National Revenue.

The mandate of the CRA is to support the administration and enforcement of tax legislation and other related legislation. The CRA provides support, advice, and services by:

(a) supporting the administration and enforcement of program legislation;

(b) implementing agreements between the Government of Canada or the CRA and the government of a province, territory or other public body performing a function of government in Canada to carry out an activity or administer a tax or program;

(c) implementing agreements or arrangements between the CRA and departments or agencies of the Government of Canada to carry out an activity or administer a program; and

(d) implementing agreements between the Government of Canada and First Nations governments to administer a tax.

The CRA administers revenues, including income and sales taxes and employment insurance premiums, administers tax legislation, delivers a number of social benefit programs to Canadians for the federal, provincial, territorial, and First Nations governments, and administers other amounts, including Canada Pension Plan contributions, for other groups or organizations. In addition to the Canada Revenue Agency Act, the CRA is responsible for administering and enforcing the following acts or parts of acts: the Air Travellers Security Charge Act, the Canada Pension Plan, the Children’s Special Allowances Act, Part V.1 of the Customs Act, the Employment Insurance Act, the Excise Act, the Excise Tax Act (including the goods and services tax (GST) and the harmonized sales tax (HST) except for GST/HST on imported goods), the Excise Act, 2001, the Income Tax Act, the Universal Child Care Benefit Act, the Greenhouse Gas Pollution Pricing Act, the Public Health Events of National Concern Payments Act, the Canada Emergency Response Benefit Act, the Canada Emergency Student Benefit Act, the Canada Recovery Benefits Act, the Canada Worker Lockdown Benefit Act, the Dental Benefit Act, the Rental Housing Benefit Act and others, including various provincial acts.

In delivering its mandate, the CRA operates under the following core responsibilities:

(a) Tax: to ensure that Canada’s self-assessment tax system is sustained by providing taxpayers with the support and information they need to understand and fulfil their tax obligations, and by taking compliance and enforcement action when necessary to uphold the integrity of the system, offering avenues for redress whenever taxpayers may disagree with an assessment or decision;

(b) Internal services: Internal services are those groups of related activities and resources that the federal government considers to be services in support of programs and/or required to meet corporate obligations of an organization. Internal services refer to the activities and resources of 10 distinct services that support program delivery in the organization, regardless of the Internal services delivery model in a department. These services are: Acquisition Management, Communications, Financial Management, Human Resources Management, Information Management, Information Technology, Legal Services, Materiel Management, Management and Oversight and Real Property Management;

(c) Benefits: to ensure that Canadians obtain the support and information they need to know what benefits they may be eligible to receive, that they receive their benefit payments in a timely manner, and have avenues of redress when they disagree with a decision on their benefit eligibility;

(d) Taxpayers’ Ombudsperson: Canadians have access to trusted and independent review of service complaints about the CRA

2. Methodology and significant assumptions

The Future-oriented Statement of Operations has been prepared on the basis of government priorities and Agency plans as described in the Departmental Plan.

The information in the estimated results for fiscal year 2022-2023 is primarily based on actual results as at October 31, 2022 and on forecasts for the remainder of the fiscal year. Forecasts have been made for the planned results for the 2023-2024 fiscal year.

The main assumptions underlying the forecasts are as follows:

(a) The CRA’s activities will remain substantially the same as in the previous year, with the exception of the activities related to the delivery of the Government of Canada’s Economic Response Plan to COVID-19 which have significantly been reduced.

(b) In fiscal year 2022-2023, CRA will be implementing two benefit programs: the Canada Dental Benefit and the Canada Housing Benefit.

(c) Expenses and revenues, including the determination of amounts internal and external to the government, are based on historical experience. The general historical pattern is expected to continue.

3. Variations and changes to the forecasted financial information

While every attempt has been made to forecast final results for the remainder of 2022-2023 and for 2023-2024, actual results achieved for both years are likely to vary from the forecast information presented, and this variation could be material.

In preparing this Future-oriented Statement of Operations the CRA has made estimates and assumptions concerning the future. These estimates and assumptions may differ from the subsequent actual results. Estimates and assumptions are continually evaluated and are based on historical experience and other factors, including expectations of future events that are believed to be reasonable under the circumstances.

Factors that could lead to material differences between the Future-oriented Statement of Operations and the historical statement of operations include:

(a) Implementation of new collective agreements.

(b) Further changes to the operating budget through additional new initiatives or technical adjustments later in the year.

(c) The timing and amount of acquisitions and disposals of tangible capital assets may affect amortization expense and gains/losses.

Once the Departmental Plan is presented, the CRA will not be updating the forecasts for any changes in financial resources made in ensuing supplementary estimates. Variances will be explained in the Departmental Results Report.

4. Summary of significant accounting policies

For financial reporting purposes, the CRA’s activities have been divided into two sets of financial statements: Agency activities and administered activities. The Future-oriented Statement of Operations – Agency Activities include those operational revenues and expenses which are incurred by the CRA and utilized in to deliver its mandate. The Financial Statements – Administered Activities include those revenues and expenses that are administered on behalf of the federal, provincial, and territorial governments, First Nations, and other organizations. The purpose of the distinction between Agency and administered activities is to facilitate, among other things, the assessment of the administrative efficiency of the CRA in achieving its mandate. No Future-oriented Statement of Operations was prepared for Administered Activities because it is analogous to information presented by the Department of Finance.

The Future-oriented Statement of Operations – Agency Activities has been prepared using accounting principles consistent with those applied in the preparation of the consolidated financial statements of the Government of Canada. The accounting principles used are in accordance with Canadian public sector accounting standards. A summary of significant accounting policies follows: 

(a) Parliamentary appropriations

The CRA is financed by the Government of Canada through Parliamentary appropriations. Financial reporting of authorities provided to the CRA does not parallel financial reporting according to Canadian public sector accounting standards, as they are based in large part on cash flow requirements. Consequently, items recognized in the Future-oriented Statement of Operations may be different from those provided through appropriations from Parliament. Note 5(b) provides a high-level reconciliation between the two bases of reporting.

(b) Expense recognition

Expenses are recognized when goods are received and/or services are rendered.

(c) Revenue recognition

Non-tax revenues are recognized when the services are rendered by the CRA.

Non-tax revenues that are not available for spending cannot be used to discharge the CRA’s liabilities. While management is expected to maintain accounting control, it has no authority regarding the disposition of

non-respendable revenues. As a result, non-respendable revenues are considered to be earned on behalf of the Government of Canada and are therefore presented as a reduction of the CRA's gross revenues.

(d) Vacation pay and compensatory leave

Vacation pay and compensatory leave expenses are accrued as the benefits are earned by the employees under their respective terms of employment. The liability for vacation pay and compensatory leave is calculated at the salary levels in effect at the end of the year for all unused vacation pay and compensatory leave benefits accruing to employees.

(e) Employee future benefits

i. Pension benefits

All eligible CRA employees participate in the Public Service Pension Plan administered by the Government of Canada. The CRA’s contributions reflect the full cost as employer. These amounts are currently based on a multiple of an employee’s required contributions and may change over time depending on the experience of the plan. The CRA’s contributions are expensed during the year in which the services are rendered and represent the total pension obligation of the CRA. Current legislation does not require the CRA to make contributions with respect to any actuarial deficiencies of the Public Service Pension Plan.

ii. Health and dental benefits

The Government of Canada sponsors employee benefit plans (health and dental) in which the CRA participates. Employees are entitled to health and dental benefits, as provided for under labour contracts and conditions of employment. The CRA’s contributions to the plans, which are provided without charge by the Treasury Board Secretariat, are recorded as expenses at their carrying value. They represent the CRA’s total obligation to the plans. Current legislation does not require the CRA to make contributions for any future unfunded liabilities of the plans.

iii. Severance benefits

The accumulation of severance benefits for voluntary departures ceased for all applicable employee groups. The remaining obligation for employees who did not withdraw benefits represents an obligation of the CRA that entails settlement by future payments and is calculated using information from an actuarial valuation based on the projected benefit method prorated on services. Changes in actuarial assumptions and any variance between the expected and the actual experience of the severance benefits plan give rise to actuarial gains or losses. These gains or losses are not recognized immediately but amortized on a straight-line basis over the expected average remaining service life of the employees starting in the fiscal year following the one in which they arose. 

iv. Sick leave benefits

Employees are eligible to accumulate sick leave benefits until retirement or termination according to their terms of employment. Sick leave benefits are earned based on employee services rendered and are paid upon an illness or injury related absence. These are accumulating non-vesting benefits that can be carried forward to future years, but are not eligible for payment on retirement or termination, nor can these be used for any other purpose. A liability is recorded for unused sick leave credits expected to be used in future years in excess of future allotments, based on an actuarial valuation using an accrued benefit method. Changes in actuarial assumptions and any variance between the expected and the actual experience of the sick leave benefits plan give rise to actuarial gains or losses. These gains or losses are not recognized immediately but amortized on a straight-line basis over the expected average remaining service life of the employees starting in the fiscal year following the one in which they arose.

(f) Amortization of tangible capital assets

All initial costs of $10,000 or more incurred by the CRA to acquire or develop tangible capital assets are capitalized and amortized over the useful lives of the assets. Similar items under $10,000 are expensed.

Tangible capital assets are amortized on a straight-line basis over the estimated useful lives of assets as follows:

Useful lives by asset class
Asset class Useful life
Software - In-house developed 5-10 years
Software - Purchased 3 years
Information technology equipment 5 years
Machinery, equipment, and furniture 10 years
Motor vehicles 5 years

Assets under construction or development are not amortized until completed and put into operation.

(g) Provision for contingent liabilities

Contingent liabilities are potential liabilities which may become actual liabilities when one or more future events occur or fail to occur. If the future event is likely to occur or fail to occur, and a reasonable estimate of the loss can be made, a provision is accrued and an expense recorded to other expenses. If the likelihood is not determinable or an amount cannot be reasonably estimated, the contingency is disclosed in the notes to the financial statements.

(h) Related party transactions

Inter-entity transactions are transactions between commonly controlled entities. Inter-entity transactions, other than restructuring transactions, are recorded on a gross basis and are measured at the carrying amount, except for the following:

i. Services provided on a recovery basis are recognized as revenues and expenses on a gross basis and measured at the exchange amount.

ii. Certain services received on a without charge basis, including inter-entity transfers of tangible capital assets for nominal or no consideration, are recorded for departmental financial statement purposes at the carrying amount.

Transactions with Crown corporations are entered into using similar terms and conditions to those adopted if the entities were dealing at arm’s length and are recorded at the exchange amount. 

5. Parliamentary appropriations

The CRA receives most of its funding through annual Parliamentary appropriations. Items recognized in the Future-oriented Statement of Operations in one year may be funded through Parliamentary appropriations in prior, current, or future years. Accordingly, the CRA has different net results of operations for the year on a government funding basis than on an accrual accounting basis. These differences are reconciled below.

a) Reconciliation of Parliamentary appropriations to be provided and requested:

Parliamentary appropriations to be provided and requested for the estimated results for 2023 and the planned results for 2024
- Estimated results 2023 (in thousands of dollars) Planned results 2024 (in thousands of dollars)
Parliamentary appropriations — to be provided: - -
Vote 1 – Operating expenditures, contributions and recoverable expenses on behalf of the Canada Pension Plan and the Employment Insurance Act 5,338,774 5,064,098
Vote 5 – Capital expenditures 114,518 150,047
Spending of revenues received through the conduct of its operation pursuant to section 60 of the Canada Revenue Agency Act 550,861 357,679 
Statutory expenditures: - -
Contributions to employee benefit plans 639,609 585,813
Children's special allowance paymentsFootnote 1 365,000 368,000
Climate action incentive paymentsFootnote 1  6,568,000 8,999,000
Distribution of fuel and excess emission chargesFootnote 1 41,000 49,000
Minister of National Revenue – Salary and motor car allowance 93 95
- 13,617,855 15,573,732
Less: - -
Appropriations available for future yearFootnote 2 : - -
Vote 1 (670,627) -
Vote 5 (28,574) -
Appropriations lapsed: - -
Vote 1 - -
Expenditures related to administered activitiesFootnote 1  (6,974,000) (9,416,000)
- (7,673,201) (9,416,000)
Total Parliamentary appropriations to be requested 5,944,654 6,157,732

b) Reconciliation of net cost of operations before government funding and transfers to current year Parliamentary appropriations to be requested:

Reconciliation of net cost of operations before government funding and transfers for the estimated results in 2023 and the planned results for 2024
- Estimated results 2023 (in thousands of dollars) Planned results 2024 (in thousands of dollars)
Net cost of operations  6,237,254 6,824,999
Expenses not requiring the use of current year appropriations: - -
Amortization of tangible capital assets (83,974)
(93,443)
Loss on disposal/write-off of tangible capital assets (863)  (630)
Services to be provided without charge from other government departments and agencies (note 8) (694,485)  (683,204)
Other 10,146  (51,153)
- (769,176)  (828,430)
Changes to assets affecting appropriations: - -
Tangible capital assets acquisitions 100,385  170,889
Variation in salary advances and overpayments 4,210  4,210
- 104,595  175,099
Changes in future funding requirements: - -
Salary, vacation pay and compensatory leave (194,040)  (365,199)
Employee severance benefits 22,939 3,119
Employee sick leave benefits (7,779) (9,535)
- (178,880)  (371,615)
Non-tax revenues available for spending (note 7)  550,861  357,679
Total Parliamentary appropriations to be requested  5,944,654  6,157,732

6. Expenses by category

In the Future-oriented Statement of Operations, expenses are presented by core responsibility. The following table presents the expenses by major object of expense.

Expenses by category for the estimated results in 2023 and the planned results for 2024
- Estimated results 2023 (in thousands of dollars) Planned results 2024 (in thousands of dollars)
Personnel: - -
Salaries 4,057,660 4,284,357
Other allowances and benefits (including employee benefits) 1,577,979
1,677,372
- 5,635,639 5,961,729
Professional and business services 893,473 923,220
Accommodation 314,072 309,440
Equipment purchases 86,563 89,445
Transportation and communications 85,017 111,937
Amortization and tangible capital assets 83,974 93,443
Other services and expenses 38,763 40,054
Equipment rentals 36,418 37,630
Advertising, information and printing services 28,252 29,193
Materials and supplies 14,498 14,980
Interest on average accrued benefit obligations 9,088 9,413
Repair and maintenance 2,063 2,131
Loss on disposal/write-off of tangible capital assets 863 630
Total expenses 7,228,683 7,623,245

7. Non-tax revenues by category

In the Future-oriented Statement of Operations, non-tax revenues are presented by core responsibility. The following table presents the non-tax revenues by major type of non-tax revenues. The nature of each category is defined by the treatment permitted from a Parliamentary appropriations perspective.

Non-tax revenues presented by core responsibility for the estimated results in 2023 and the planned results for 2024
- Estimated results 2023 (in thousands of dollars) Planned results 2024 (in thousands of dollars)
Non-tax revenues credited to Vote 1 - -
Fees for administering the Employment Insurance Act 215,237 215,237
Fees for administering the Canada Pension Plan 225,331
225,331
- 440,568 440,568
Non-tax revenues available for spending - -
Administration fees - provinces and territories 110,939 72,034
Services fees 438,235 284,548
Miscellaneous respendable revenues 1,687 1,096
- 550,861 357,678
Non-tax revenues not available for spending - -
Recovery of employee benefit costs relating to non-tax revenues credited to Vote 1 and revenues available for spending 167,939 154,553
Miscellaneous non-tax revenues 968 968
- 168,907 155,521
Total non-tax revenues before revenues earned on behalf of Government 1,160,336 953,767
Revenues earned on behalf of Government (168,907) (155,521)
Total non-tax revenues 991,429 798,246

8. Related party transactions

The CRA is related as a result of common ownership to all Government of Canada departments, agencies and Crown corporations. Related parties also include individuals who are members of the CRA key management personnel or close family members of those individuals, and entities fully or jointly controlled by any of them.

The CRA enters into transactions with these entities in the normal course of business and on normal trade terms.

The following material transactions are expected to occur at a value different from that which would have been arrived at if the parties were unrelated:

a)    Common services to be provided without charge by other government departments and agencies

The CRA is expected to receive services without charge from other government departments and agencies, related to information technology, the employer’s contribution to the health and dental insurance plans and workers’ compensation coverage, legal services and audit services. These services have been recorded at their estimated carrying value in the Future-oriented Statement of Operations as follows: 

Services to be provided without charge for the estimated results in 2023 and the planned results for 2024
- Estimated results 2023 (in thousands of dollars) Planned results 2024 (in thousands of dollars)
Employer’s contribution to the health and dental insurance plans - Treasury Board Secretariat 361,896 350,717
Information technology services - Shared Services Canada 294,395 294,395
Legal services - Justice Canada 33,671 33,702
Audit services - Office of the Auditor General of Canada 3,771 3,696
Workers’ compensation benefits - Employment and Social Development Canada 752 694
Total 694,485 683,204

The Government has centralized some of its administrative activities for efficiency, cost-effectiveness purposes and economic delivery of programs to the public. As a result, the Government uses central agencies and common service organizations so that one department performs services for all other departments and agencies without charge. The costs of these services, such as the payroll and cheque issuance services provided by Public Services and Procurement Canada, are not included in the CRA’s Future-oriented Statement of Operations. 

Page details

Date modified: