Summary of the Board of Management Oversight Framework Assessment of Performance 2014-2015

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Table of Contents

Introduction

List of Expectations

Organization of the Agency

• Governance

Administration of the Agency

• Agency Performance Indicators

Administration of the Agency

• Integrity and Security

Administration of the Agency

• Red Tape Reduction Internal

Administration of the Agency

• Red Tape Reduction External

Management of Resources

• Financial Management

Management of Services

• Continual Improvement in Service to Canadians (E-services)

Management of Personnel

• HR Leaderhip

Management of Personnel

• HR Infrastructure

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