Summary of the Corporate Business Plan 2013-2014 to 2015-2016

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Table of Contents

• a message from the minister]
• [a foreword by the chair]
• 1 [overview]
• 2 [assisting taxpayers]
• 3 [addressing non-compliance]
• 4 [delivering benefits]
• 5 [if you disagree]
• 6 [our corporate foundation]
• 7 [board of management strategic priorities]
• [conclusion by the commissioner]
• [board of management]
• [organizational structure]
• [service standards]
• [financial tables]
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