Summary of the Corporate Business Plan 2018-2019 to 2020-2021

Table of Contents

A message from the Minister

Foreword by the Chair

A message from the Commissioner

Section 1 – Plans at a glance

Overview

Taxpayer Bill of Rights

Board of management strategic priorities 

Section 2 – Planned results

Tax

Benefits

Internal Services

Section 3 – Other items of interest

Organizational structure

Board membership

Financial tables

Service standards

Sustainable development