Government of Canada offers taxpayer relief to Canadians affected by flooding

News Release

May 8, 2017 – Ottawa, Ontario – Canada Revenue Agency 

The Government of Canada recognizes the difficulties faced by Canadians affected by recent flooding across the country, particularly in Quebec and Ontario, and is committed to help reduce their burden.

The Canada Revenue Agency (CRA) is reminding Canadians that it offers taxpayer relief when natural disasters such as the recent flooding in areas of Quebec and the National Capital Region occur.

The CRA understands that natural disasters may cause hardship for taxpayers whose primary concern during this time are their families, homes, and communities. These individuals, businesses, and first responders may find themselves unable to file or pay taxes on time. If so, the CRA encourages them to make a request for taxpayer relief. Taxpayers can make a request for taxpayer relief online, by using Form RC4288, Request for Taxpayer Relief, or by calling the CRA at 1-800-959-8281 for individual enquiries, and at 1-800-959-5525 for business enquiries. The CRA will consider these requests on a case-by-case basis. 

Taxpayers who are unable to physically access institutions they normally depend on are encouraged to register for the CRA’s secure online services. Through My Account, individuals can register for direct deposit and avoid interruptions to tax refund or benefit payments they may be expecting.

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