Canada Revenue Agency offers taxpayer relief to Canadians affected by wildfires

News release

August 28, 2018                        Ottawa              Canada Revenue Agency

Natural disasters cause hardship for Canadians whose primary concerns in such times are for their families, homes, businesses, and communities.

To lessen the burden on Canadians who are dealing with the effects of wildfires, including those in British Columbia and Ontario, the CRA reminds them that they may have access to taxpayer relief when natural disasters occur.

Many individuals, businesses and first responders may be unable to file or pay their taxes on time. The CRA encourages them to ask for taxpayer relief. They can do so online, by using Form RC4288, Request for Taxpayer Relief, or by calling 1-800-959-8281 for individual enquiries or 1-800-959-5525 for business enquiries. The CRA will consider requests on a case by case basis.

Taxpayers who cannot get to the banks or financial institutions they normally use are encouraged to register for the CRA’s secure online services. Through My Account, individuals can register for direct deposit and avoid interruptions to the tax refund or benefit payments they may be expecting.


“Our thoughts are with people affected by the wildfires in British Columbia and Ontario, including first responders who work tirelessly to extinguish them, and who should not be penalized for filing and paying their taxes late. I invite them to contact the CRA to discuss their situation and take advantage of the services we offer in these circumstances.”

-The Honourable Diane Lebouthillier, Minister of National Revenue

Associated links


Jérémy Ghio
Press Secretary
Office of the Minister of National Revenue

Media Relations
Canada Revenue Agency

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