Transcript – Dedicated telephone service (Pilot project)

Meet John.  Like you, he’s an accountant

And like you, John works hard to find answers to his clients’ complex tax questions

Finding answers can be tough

But we are here to help


CRA’s Dedicated Telephone Service for income tax service providers. (Pilot Project)

Dedicated Telephone Service (slide title)

Using the DTS, John can call experienced CRA staff to discuss his complex income tax questions

CRA Rulings Officers are waiting to help John by:

Discussing his tax issue

Researching multiple databases

Providing guidance

John is finding the information he needs!

Try it out now: (

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