Online leads hours of service
The online leads service is available 21 hours a day, 7 days a week. This service is not available 24 hours a day due to nightly system maintenance activities.
To ensure there is sufficient time to process your transaction, the online leads service will not allow a new session to be started within 30 minutes of a regularly scheduled maintenance shutdown.
|Time zones||Monday - Saturday
21 hours of service
20 hours of service
|Pacific Time||3 a.m. to midnight||3 a.m. to 11 p.m.|
|Mountain Time||4 a.m. to 1 a.m.||4 a.m. to midnight|
|Central Time||5 a.m. to 2 a.m.||5 a.m. to 1 a.m.|
|Eastern Time||6 a.m. to 3 a.m.||6 a.m. to 2 a.m.|
|Atlantic Time||7 a.m. to 4 a.m.||7 a.m. to 3 a.m.|
|Newfoundland Time||7:30 a.m. to 4:30 a.m.||7:30 a.m. to 3:30 a.m.|
|Outside Canada and the United States (Eastern Time)||6 a.m. to 3 a.m.||6 a.m. to 2 a.m.|
The CRA cannot guarantee system availability at all the times listed. Occasionally, the system may not be available due to technical difficulties beyond our control.
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