Online leads hours of service
The online leads service is available 21 hours a day, 7 days a week. This service is not available 24 hours a day due to nightly system maintenance activities.
Note
To ensure there is sufficient time to process your transaction, the online leads service will not allow a new session to be started within 30 minutes of a regularly scheduled maintenance shutdown.
| Time zones | Monday - Saturday 21 hours of service |
Sunday 20 hours of service |
|---|---|---|
| Pacific Time | 3 a.m. to midnight | 3 a.m. to 11 p.m. |
| Mountain Time | 4 a.m. to 1 a.m. | 4 a.m. to midnight |
| Central Time | 5 a.m. to 2 a.m. | 5 a.m. to 1 a.m. |
| Eastern Time | 6 a.m. to 3 a.m. | 6 a.m. to 2 a.m. |
| Atlantic Time | 7 a.m. to 4 a.m. | 7 a.m. to 3 a.m. |
| Newfoundland Time | 7:30 a.m. to 4:30 a.m. | 7:30 a.m. to 3:30 a.m. |
| Outside Canada and the United States (Eastern Time) | 6 a.m. to 3 a.m. | 6 a.m. to 2 a.m. |
Note
The CRA cannot guarantee system availability at all the times listed. Occasionally, the system may not be available due to technical difficulties beyond our control.