Balance owing – Benefits overpayment
What if you have a balance owing for your child and family benefits?
Canada child benefit (CCB)
If a recalculation shows that you were overpaid CCB, the Canada Revenue Agency (CRA) will send you a notice with a remittance voucher attached to inform you of the balance owing. The CRA may keep all or a portion of future CCB payments, income tax refunds, or goods and services tax/harmonized sales tax (GST/HST) credits until your balance owing is repaid. This may also apply to other federal, provincial, and territorial programs that the CRA administer.
Good and services tax/harmonized sales tax (GST/HST) credit
If a recalculation shows you have been overpaid the GST/HST credit, the CRA will send you a notice with a remittance voucher attached to inform you of the balance owing. The CRA will keep all future GST/HST credit payments or income tax refunds until your balance is repaid.
The CRA will also apply GST/HST credit payments to amounts owing for income tax balances or amounts owing to other federal or provincial government programs.
Canada workers benefit (CWB)
If the CRA overpaid your CWB advance payments, the CRA will notify you on your income tax and benefit return notice of assessment for the taxation year in which you were overpaid. CWB advance payment overpayments will be collected with any amount owing on your income tax and benefit return.
Until your balance is repaid, the CRA may keep all or a portion of any future CWB advanced payments that you apply for and any income tax refunds or goods and services/harmonized tax (GST/HST) credits.
How to make a payment
Learn about payment methods, collections, and transferring payments within your accounts. Make a payment to the Canada Revenue Agency.
Making a payment arrangement
If you cannot pay the full amount owing at once, please contact the CRA to arrange a payment schedule at 1-888-863-8662, between 7:00 a.m. and 11:00 p.m. (Eastern standard time), from Monday to Friday.
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