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Browser requirements

To ensure that you have uninterrupted access to the CRA login services, your browser must:

  • support TLS 1.2 or higher;
  • have TLS 1.2 or higher enabled;
  • have Cookies enabled; and
  • have JavaScript enabled.

If your browser does not meet these requirements, you may need to enable Cookies and/or JavaScript or enable TLS 1.2. If your system configuration and settings are not compatible and you choose not to upgrade or change them, you may be unable to access the CRA login services.

Recommended browsers

The following browsers meet these requirements and can be used to access CRA login services:


  • Windows Vista
    • Firefox 52
    • Chrome 49
    • Opera 12
  • Windows 7
    • Internet Explorer 9, 10, 11
    • Firefox 52
    • Chrome 49 and latest
  • Windows 8
    • Internet Explorer 10
    • Firefox 56, 57, 63
    • Chrome 62, 70


  • Snow Leopard 
    • Firefox 28, Chrome 49
  • Mountain Lion 
    • Firefox 28, Chrome 49
  • Maverick 
    • Firefox 28, Chrome 34
  • Leopard
    • Chrome 3.9
  • Tiger
    • Firefox 3.6


  • Ubuntu 10.04, 18.04
    • Firefox 28

You may be able to access our CRA login services using other web browsers and recently released versions of supported browsers however, they may not have been fully tested with the CRA login services. If you encounter difficulties while using these browsers, it is recommended that you try again using one of the supported browsers listed above or an earlier version of a supported browser.

Please note, depending on your browser, you may experience difficulties printing some pages from the CRA's secure online services. If this occurs, please try "File – Print" found in the menu options in your browser.


The CRA is not responsible for any difficulties or problems in downloading and installing software. Technical support is provided by the software suppliers.

Cookies and JavaScript

You should also check that your cookies and JavaScript are enabled in your browser settings. All browsers are configured a little differently, so you should check the Internet options of your browser for ways to enable the cookie and JavaScript functionality.

These services use persistent cookies. These persistent cookies will not store any identifying data.

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