T4 Web forms (File a return)


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The following browsers have been tested for this application:

Note
While you may access CRA's secure Web site with any browsers, problems may occur if you attempt to use browsers we did not test. We have not tested Mozilla Firefox or Mac operating system with Safari version 1.3 and 2.0 for this application.

To ensure that our server can identify you during your online session, you should also make sure that cookies are turned on in your browser settings.


Before you file

Be sure to check the computer requirements for this filing option.

For security reasons, our servers end a secure T4 Web forms session after 18 minutes of inactivity. If your session ends, you will lose all data and have to re-authenticate.


Filing instructions - T4 Web forms

If you are new to T4 Web forms, we suggest that you print this section.

Step 1 - Complete the T4 Web forms information return

Scroll down the T4 Web forms information return to access the following sections:

Note
You have to enter valid data in any field followed by an asterisk (*).

Employer information

This is the first section displayed when you enter T4 Web forms and we recommend that you complete it first.

Detailed instructions

Below is a brief description for each field. See T4 information for details.

Year: Select the calendar year for which you are filing the return.

Business Number: Enter your 15-digit Business Number.

Transmitter number: Enter your transmitter number (which would look like "MM 123456" ) if you have one. Otherwise, leave this area blank.

Employer name: Enter your operating or trading name.

Address: Enter your mailing address, including the province or territory, country, and postal code.

Person to contact regarding this return: Enter the name and telephone number of the person we can contact to ask about information reported on the return.

Language in which you wish to receive communications: Select the official language in which you wish to communicate.

SIN of the proprietor(s) or principal owner(s): Enter the social insurance number (SIN) of each proprietor or principal owner.

Slip information

If you entered 1 in the Total number of slips you are filing box, T4 Web forms will display one T4 slip. If you entered 2, two T4 slips will be displayed. If you entered 3, three T4 slips will be displayed.

Note
If you entered the wrong number of slips, you have to exit T4 Web forms and re-enter the correct number of slips.

Detailed instructions

Below we give a brief description for each field. See T4 information for details.

What type of slip is this? (This question appears if you selected "Amended" in the previous page.) Select Amended to correct a slip you have already submitted, or select Cancelled to delete a slip you have already submitted.

Employee's name: Enter the employee's last name, followed by the first name and initial.

Employee's address: Enter the employee's address, including the province, territory, or U.S. state, Canadian postal code or U.S. zip code, and country.

Year: Enter the four digits of the calendar year in which you paid the remuneration to the employee.

Box 10 - Province of employment: Select the employee's province of employment.

Box 12 - Social insurance number: Enter the employee's social insurance number (SIN) as it appears on the employee's SIN card.

Box 14 - Employment income: Report the total income before deductions.

Box 16 - Employee's CPP contributions: Enter the amount you deducted from the employee for contributions to the Canada Pension Plan (CPP).

Box 17 - Employee's QPP contributions: Enter the amount you deducted from the employee for contributions to the Quebec Pension Plan (QPP).

Box 18 - Employee's EI contributions: Enter the amount of EI premiums you deducted from the employee's earnings.

Box 20 - RPP contributions: Enter the total amount the employee contributed to a registered pension plan (RPP). Leave the box blank if the employee did not contribute to a plan.

Box 22 - Income tax deducted: Enter the total income tax you deducted from the employee's remuneration. This includes the federal, provincial (except Quebec), and territorial taxes that apply. Leave the box blank if you did not deduct tax.

Box 24 - EI insurable earnings: Enter the total amount you used to calculate the employee's EI premiums.

Box 26 - CPP/QPP pensionable earnings: In most cases, you will leave this box blank. However, you may have to complete the box in some situations. See the T4 section of the employer's guide for more information.

Box 28 - Exempt (CPP/QPP, EI and Provincial Parental Insurance Plan): Do not complete the CPP/QPP part of this box if you entered an amount in box 16, 17, or 26. Enter an "X" under CPP/QPP only if the earnings were exempt for the entire period of employment. Do not complete the EI part of this box if you entered an amount in box 18 or 24. Enter an "X" under EI only if the earnings were exempt, or if they were not eligible for the entire reporting period of employment. Do not complete the PPIP part of this box if you entered an amount in box 55 or 56. Enter an "X" under PPIP only if the earnings were exempt for the entire period of employment in the province of Québec.

Box 29 - Employment code: Enter the appropriate code in this box if one the following situations applies. Otherwise, leave it blank.

Do not complete Box 14, Employment income, if you are using employment codes 11, 12, 13, or 17.

Box 44 - Union dues (completed at employer's option): If you and the union agree that the union will not issue receipts for union dues to employees, enter the amount you deducted from the employee's earnings for union dues. Include amounts you paid to a parity or advisory committee that qualify for a deduction.

Box 46 - Charitable donations (completed at employer's option): Enter the amount you deducted from the employee's earnings for donations to registered charities in Canada.

Box 50 - RPP or DPSP registration number: Enter the seven-digit registration number we issue for a registered pension plan (RPP) or a deferred profit sharing plan (DPSP), or the seven-digit plan identification number we issue for an unregistered foreign pension plan under which you report a pension adjustment (PA).

Box 52 - Pension adjustment: If you have a registered pension plan (RPP) or a deferred profit sharing plan (DPSP), enter only the dollar amount of the employee's pension adjustment (PA) for the year.

Box 55 - Employee's PPIP contributions: Enter the amount of PPIP premiums you deducted from the employee's earnings.

Box 56 - PPIP insurable earnings: Enter the total amount you used to calculate the employee's PPIP premiums.

Other information: These fields have boxes where you enter codes and amounts relating to employment commissions, taxable allowances and benefits, deductible amounts, and other entries, if they apply.

Summary of financial information

The Summary of financial information section will display the total amounts for the financial fields on the T4 slips after you select the Calculate summary button.

Detailed instructions

Below we give a brief description for each field. See T4 information for details.

No input is required for the following fields, as T4 Web forms will automatically calculate the amounts.

Step 2 - Correct errors

After you have completed your T4 information return, select the Calculate summary button. T4 Web forms will then:

Scroll down and review your information return.

If data is invalid or missing, a red circle will appear beside the fields to be verified or corrected. Underneath the box there will be a linked Error number. Select the link for a detailed explanation of the error and how you may be able to correct it.

You have to review fields with a yellow triangle to ensure those entries are correct. These entries will not prevent you from filing the return.

Scroll down and correct each error. Once you have corrected all the errors, select the Calculate summary button.

You will not be allowed to file your information return until you correct all the errors. If no errors are found, select the Continue button. If you notice an error after you file your electronic return, see Amending returns.

Step 3 - Print your T4 information return

After you select the Continue button, the first T4 slip will be displayed for printing (two copies of each slip). Print the slip using your browser's print function. Select the Next Slip button to view the second slip. Continue to do this until all the slips are printed. On the last slip, select Continue to Summary to get to your Summary form. Again, you may print a copy for your records.


After you file

Submission number

The Submission number is your confirmation that the CRA has received your information return.

Amending returns

You may need to amend your return after it is processed. For example, after you file your return, you may notice that you made an error when preparing the slips. You will have to file amended slips and an amended return to correct the information.

Survey

We are interested in your comments. We invite you to complete the survey on the Confirmation of Receipt page.

After we have processed your return

We may contact you to verify your supporting documentation. This does not mean you are being audited. It is simply part of the verification process we apply to all paper and electronic information returns.


Computer requirements

The minimum computer requirements for T4 Web Forms are:

Note
While you may access T4 Web forms with any browser, problems may occur if you attempt to use T4 Web forms with browsers we did not test. The CRA does not provide support for browsers.


Troubleshooting T4 Web forms

Why can't I change my browser setting while I'm in a secure session?
Your browser setting should not be modified while in a secure T4 Web forms session because it may cause your browser to freeze or the secure T4 Web forms session to end.

The T4 Web forms secure Web pages do not display properly. Why?
A number of factors may affect how these pages will display on your system. We recommend the following:

I was away from my computer for 30 minutes. Can I still complete my return?
For security reasons, after 18 minutes of inactivity our servers will end a secure T4 Web forms session. You will be required to reauthenticate yourself and re-enter your data as any data you may have entered will have been lost.

I lost the connection to the T4 Web forms secure site. What do I do?
Reasons to lose your connection include telephone line interruptions, system crashes, and power failures. You will be required to reauthenticate yourself and re-enter your data, as any data you may have entered will have been lost.

I was able to print but not file my return. What do I do?
You will be required to reauthenticate yourself and re-enter your data as any data you may have entered will have been lost.

I filed my return but I did not get a Submission Number. What do I do?
If you filed your return but you did not receive a Submission Number, call our Help Desk at 1-877-959-5525 to confirm that we have received your return. Wait 48 hours before calling our help desk as our systems may take 48 hours to update.

If the return was not received, you will be required to reauthenticate yourself and re-enter your data, as any data you have entered will have been lost.

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