General MyAlberta Digital ID FAQs

1. What is MyAlberta Digital ID?
2. How can I use MyAlberta Digital ID to sign in to My Account?
3. Can I use MyAlberta Digital ID to sign in to other CRA sign-in services?
4. I am a resident of the province of Alberta and already access My Account using an existing CRA user ID and password or Sign-In Partner, can I continue to use them?
5. What if I'm having trouble signing in to My Account with MyAlberta Digital ID?

1. What is MyAlberta Digital ID?

MyAlberta Digital ID is a digital identity issued by the Government of Alberta that provides access to government services.

2. How can I use MyAlberta Digital ID to sign in to My Account?

MyAlberta Digital ID is a credential that the CRA is accepting to sign in to My Account. On the My Account for Individuals web page, select “Provincial partner sign in” and then sign in using your “MyAlberta Digital ID” to gain access to the CRA’s My Account.

3. Can I use MyAlberta Digital ID to sign in to other CRA sign-in services?

No. MyAlberta Digital ID can only be used to sign in to My Account for Individuals.

4.  I am a resident of the province of Alberta and already access My Account using an existing CRA user ID and password or Sign-In Partner, can I continue to use them?

Yes. MyAlberta Digital ID credential is another option being offered to Alberta residents only, however you can continue to use your existing sign in information to access My Account.

5. What if I'm having trouble signing in to My Account with MyAlberta Digital ID?

For assistance with your MyAlberta Digital ID, see MyAlberta Digital ID Contact us.