Federal Workers’ Compensation Service: Accident or Illness in the workplace – What to do?

Employer responsibilities

1. Seek medical assistance
   • the employer must ensure that any injured or ill employee obtain immediate medical attention by adhering to the emergency protocols established by their organization
2. Fill out and submit the Employer’s Report of Injury (ERI)
   • the direct supervisor must complete the ERI form of the provincial Workers’ Compensation Board (WCB) corresponding to the employee’s usual place of employment
   • the ERI form can be accessed on the website of the provincial WCB
   • the direct supervisor must e-mail the completed ERI to the Federal Workers' Compensation Service (FWCS) (NC-FWCS-SFIAT-CLAIMS-RECLAMATIONS-GD@hrsdc-rhdcc.gc.ca)
3. Collaborate with FWCS and the WCB
   • the direct supervisor is responsible for providing all information required and requested by FWCS and the provincial WCB
4. Support the return to work of the employee
   • the direct supervisor is responsible for providing necessary accommodations to support a safe and timely return to work

Employee responsibilities

1. Seek medical assistance
   • the injured or ill employee must seek immediate medical assistance, adhering to the emergency protocols established by their organization
2. Must report to their supervisor
   • the employee must notify their direct supervisor of any injury or illness, regardless of the severity, along with the cause
   • early reporting is crucial, as even minor injuries may worsen and become more serious over time
3. Fill out and submit the Worker’s Report of Injury (WRI)
   • the employee is responsible for filling out the WRI form of the provincial Workers’ Compensation Board (WCB) corresponding to the employees’ usual place of employment
   • the WRI can be accessed on the website of the provincial WCB corresponding to the employee's usual place of employment
   • the employee should then submit the completed WRI to the appropriate provincial WCB as soon as possible
4. Collaborate with FWCS and the WCB
   • the employee is responsible for providing all information required and requested by FWCS and the provincial WCB

Contact us

Do not forget to consult your departmental representatives as additional requirements specific to your organization might apply.
Questions? Call us at: 1-855-535-7299
For more information, visit Compensation for Federal Workers.

Alternate formats

Glossary

FWCS

The Labour Program’s Federal Workers’ Compensation Service (FWCS):

• confirms the eligibility of the employee on the ERI
• routes the ERI to the appropriate provincial WCB to be adjudicated

Employer’s Report of Injury (ERI)

The ERI is a form used by provincial WCBs to collect information from the employer, following a workplace injury or illness. The ERI to be used is the one for the province where the employee is usually employed.

Provincial Workers’ Compensation Board (WCB)

The provincial WCBs:

• make decisions on claims submitted by most employees of federal Departments, Agencies, Crown Corporations and Parliamentary Entities
• pay compensation directly to the employees

The WCB responsible for a compensation claim is the one in the province where the employee is usually employed.

Worker’s Report of Injury (WRI)

The WRI is a form used by provincial WCBs to collect information from the employee following a workplace injury or illness. The WRI to be used is the one for the province where the employee is usually employed.