What we do

At SSC, we know that modernization is an ongoing process, one that we contribute to every day to build, improve and advance Canada’s digital initiatives.

Corporate Video: We are Shared Services Canada

Corporate Video: We are Shared Services Canada

Transcript

Shared Services Canada
Digital solutions and technology for the Government of Canada.
We are IT experts.
We work behind the scenes 24/7, 365 days a year to keep government systems running.
We equip over 140 federal organizations and 400,000 government workers with digital technology that is secure, reliable, adaptive.
We are everywhere, in nearly 4,000 locations across Canada, the world and even in space.
Our work adds real value.
We negotiate cost-effective deals that respect Canadian interests and values.
We protect government systems and block trillions of cyber threats every year.
We are there when it counts.
We develop technological solutions to stay connected.
We operate supercomputers to process essential weather data.
We help set up contact centres during international conflicts.
We work, together, in all fields for the Government of Canada.
Our focus for the future is to strengthen, optimize, innovate, modernize to help better serve Canadians.
Learn more about us: canada.ca/ssc

As IT experts, we provide IT infrastructure and services that ensure Government of Canada (GC) organizations have reliable digital solutions for delivering services to Canadians. We do this by implementing enterprise solutions that maximize taxpayer value by adopting a whole-of-government approach to IT procurement. By consolidating purchases, negotiating bulk buys and ensuring consistent IT standards across departments, SSC reduces costs and increases efficiency. For example, SSC’s centralized procurement leverages economies of scale to secure GC-wide savings, including lower rates for cell phones, saving the GC approximately $25 million per year.

We work with our partners to maintain and improve the GC’s cyber and IT security posture and to protect departments and agencies against cyber-related threats. We modernize solutions to keep up with the fast-paced evolving digital landscape.

“Today, more Canadians than ever are completing routine tasks online—filing taxes, completing the census or applying for EI. It is our duty to ensure that Canadians never have to worry about the reliability or security of these systems. We want to be the department that nobody thinks about—because it just works.”

Scott Jones
President of Shared Services Canada

We are proud to deliver digital services and enterprise IT infrastructure to over 90 departments.

And we are enabled to support more than 140 federal organizations—including those in national security and defence.

Canada’s largest IT-focused organization

As Canada’s largest IT-focused organization, we deliver critical digital infrastructure and connectivity services that support traditional office work, frontline service delivery, national security and defence operations. Our services enable border guards, scientists, park rangers, food inspectors, lighthouse keepers and Canadians in uniform to do their jobs. We proudly support over 400,000 Government of Canada workers—including employees, military members, police officers and more—across more than 140 federal organizations, connecting nearly 4,000 sites in Canada, 200 internationally, and even in space through our work with the Canadian Space Agency.

From safeguarding networks and vital data to blocking billions of cyber threats, SSC is the backbone of digital government. Our teams operate 24/7/365 to keep Canada’s systems connected, secure and responsive. We work closely with the Communications Security Establishment (CSE) and the Treasury Board of Canada Secretariat (TBS) to strengthen cyber security and protect critical systems—key pillars of Canada’s Digital Ambition.

Every day, Canadians count on government services—crossing borders, checking the weather, applying for jobs or filing taxes. Behind the scenes, SSC keeps these services running. Canadians may not see us—but they benefit from our work every day.

Our work

Our work promotes sustainability, accessibility and innovation—and ensures that government technology reflects Canadian values while delivering cost savings. We offer secure networks, modern hosting and dependable digital tools that support government organizations across the country. Our scalable and flexible enterprise solutions help control long-term costs, enhance service delivery and adapt to evolving technologies and the changing needs of Canadians.

  • Connectivity

    Reliable network services to connect government organizations internally and externally

  • Hosting

    Secure hosting for GC files, data and applications that support digital services for Canadians

  • Digital

    Modern and secure digital tools, apps and equipment for GC organizations and employees

  • Cyber security

    Protection of GC IT systems, networks and information from online threats

  • IT procurement

    Acquiring IT goods and services for the GC—efficiently, cost-effectively and on time

  • Accessibility services

    Support for employees with disabilities, injuries or ergonomic needs in the workplace

  • Innovation

    Testing and adopting new technologies to improve how the GC serves Canadians

Through our Digital Together approach, we’re shaping a resilient, future-ready digital government that better serves everyone.

Digital Together

SSC’s collaborative strategy and roadmap to deliver digital services across government

The value we create

From deploying emergency connectivity during natural disasters to supporting evacuations and family reunifications during global conflicts, SSC plays a vital role in public safety and crisis response. We process critical weather data to help manage floods and wildfires—helping to keep Canadians informed and protected.

Our real story lies in people, innovations and partnerships. Read our stories, which showcase the challenges we tackle, the solutions we create and the impact of our work.

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2025-12-23