What we do
At SSC, we know that modernization is an ongoing process, one that we contribute to every day to build, improve and advance Canada’s digital initiatives.
Corporate Video: We are Shared Services Canada
This video highlights the contributions that SSC employees, from coast to coast to coast, make every day to equip partner departments and help deliver our services for the benefit of all Canadians.
Transcript
Shared Services Canada
Serving the Government of Canada for the benefit of all Canadians.
Equipping over 200,000 federal employees with modern collaboration tools and accessible technology.
Managing nearly 600,000 service requests per year.
Connecting people through telecommunications services.
Providing network, data storage, and cloud brokering.
Operating nearly 80,000 servers 24/7.
Protecting Canadians.
Detecting up to 157,680,000,000 malicious cyber threats per year.
Blocking up to 13 billion malicious connections and 70 million emails every month.
Enabling government operations to support Canadians.
Putting the user first.
Supporting research and science.
We are more than 7,400 people working for Canadians and building the future.
As IT experts, we provide IT infrastructure and services that ensure Government of Canada (GC) organizations have reliable digital solutions for delivering services to Canadians. We do this by implementing enterprise solutions that maximize taxpayer value by adopting a whole-of-government approach to IT procurement. By consolidating purchases, negotiating bulk buys and ensuring consistent IT standards across departments, SSC reduces costs and increases efficiency. For example, SSC’s centralized procurement leverages economies of scale to secure GC-wide savings, including lower rates for cell phones, saving the GC approximately $25 million per year.
We work with our partners to maintain and improve the GC’s cyber and IT security posture and to protect departments and agencies against cyber-related threats. We modernize solutions to keep up with the fast-paced evolving digital landscape.
“Today, more Canadians than ever are completing routine tasks online—filing taxes, completing the census or applying for EI. It is our duty to ensure that Canadians never have to worry about the reliability or security of these systems. We want to be the department that nobody thinks about—because it just works.”
Scott Jones
President of Shared Services Canada
We are proud to deliver digital services and enterprise IT infrastructure to over 90 departments.
And we are enabled to support more than 145 federal organizations—including those in national security and defence.
Canada’s largest IT-focused organization
As Canada’s largest IT-focused organization, we deliver critical digital infrastructure and connectivity services that support traditional office work, frontline service delivery, national security and defence operations. Our services enable border guards, scientists, park rangers, food inspectors, lighthouse keepers and Canadians in uniform to do their jobs. We proudly support over 400,000 Government of Canada workers—including employees, military members, police officers and more—across more than 145 federal organizations, connecting nearly 4,000 sites in Canada, 200 internationally, and even in space through our work with the Canadian Space Agency.
From safeguarding networks and vital data to blocking billions of cyber threats, SSC is the backbone of digital government. Our teams operate 24/7/365 to keep Canada’s systems connected, secure and responsive. We work closely with the Communications Security Establishment (CSE) and the Treasury Board of Canada Secretariat (TBS) to strengthen cyber security and protect critical systems—key pillars of Canada’s Digital Ambition.
Every day, Canadians count on government services—crossing borders, checking the weather, applying for jobs or filing taxes. Behind the scenes, SSC keeps these services running. Canadians may not see us—but they benefit from our work every day.
Our work
Our work promotes sustainability, accessibility and innovation—and ensures that government technology reflects Canadian values while delivering cost savings. We offer secure networks, modern hosting and dependable digital tools that support government organizations across the country. Our scalable and flexible enterprise solutions help control long-term costs, enhance service delivery and adapt to evolving technologies and the changing needs of Canadians.
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Reliable network services to connect government organizations internally and externally
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Secure hosting for GC files, data and applications that support digital services for Canadians
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Modern and secure digital tools, apps and equipment for GC organizations and employees
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Protection of GC IT systems, networks and information from online threats
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Acquiring IT goods and services for the GC—efficiently, cost-effectively and on time
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Support for employees with disabilities, injuries or ergonomic needs in the workplace
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Testing and adopting new technologies to improve how the GC serves Canadians
Through our Digital Together approach, we’re shaping a resilient, future-ready digital government that better serves everyone.
SSC’s collaborative strategy and roadmap to deliver digital services across government
The value we create
From deploying emergency connectivity during natural disasters to supporting evacuations and family reunifications during global conflicts, SSC plays a vital role in public safety and crisis response. We process critical weather data to help manage floods and wildfires—helping to keep Canadians informed and protected.
Our real story lies in people, innovations and partnerships. Read our stories, which showcase the challenges we tackle, the solutions we create and the impact of our work.
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