2020 Public Service Employee Survey - Question number concordance

Question number concordance with past surveys
2020 Public Service Employee Survey - Question number concordance (2020, 2019, 2018, 2017 and 2014 Public Service Employee Surveys)
Public Service Employee Survey Questions Question Number
2020 PSES 2019 PSES 2018 PSES 2017 PSES 2014 PSES

Table 1 Notes

Table 1 Note 1
New question in 2020 Return to table 1 note * referrer
Table 1 Note 2
Modified question from the 2019 PSES Return to table 1 note ** referrer
Table 1 Note 3
N/A - Not applicable
I have the tools, technology and equipment I need to do my job. table 1 note ** 1 N/A N/A N/A N/A
The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice. 2 N/A N/A 2 2
My physical environment (e.g., office, workspace) is suitable for my job requirements. 3 3 N/A 4 4
I get the training I need to do my job. 4 4 1 5 5
I have the information, training and equipment I need to ensure my health and safety at work. 5 5 N/A 8 8
I have support at work to balance my work and personal life. 6 6 4 9 9
I get a sense of satisfaction from my work. 7 7 5 11 11
I receive meaningful recognition for work well done. 8 8 6 12 12
I have clear work objectives. 9 9 7 13 N/A
I know how my work contributes to the achievement of my department’s or agency’s goals. 10 10 8 14 13
Overall, I feel valued at work. 11 11 9 15 N/A
I am proud of the work that I do. 12 12 10 16 15
I have opportunities to provide input into decisions that affect my work. 13 13 11 17 16
I am encouraged to be innovative or to take initiative in my work. 14 14 12 18 17
I have support at work to provide a high level of service. 15 15 13 19 18
Overall, I like my job. 16 16 14 20 19
I can complete my assigned workload during my regular working hours. 17 17 15 21 20
I feel that the quality of my work suffers because of... constantly changing priorities. 18a 18a 16a 22a 21a
I feel that the quality of my work suffers because of... lack of stability in my department or agency. 18b 18b 16b 22b 21b
I feel that the quality of my work suffers because of... too many approval stages. 18c 18c 16c 22c 21c
I feel that the quality of my work suffers because of... unreasonable deadlines. 18d 18d 16d 22d 21d
I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources. 18e 18e 16e 22e 21e
I feel that the quality of my work suffers because of... high staff turnover. 18f 18f 16f 22f 21f
I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes. 18g 18g 16g 22g 21g
I feel that the quality of my work suffers because of... unreliable technology. 18h 18h N/A N/A N/A
I am satisfied with how interpersonal issues are resolved in my work unit. 19 20 17 24 24
In my work unit, every individual is accepted as an equal member of the team. 20 21 18 25 25
In my work unit, individuals behave in a respectful manner. 21 22 20 29 29
The people I work with value my ideas and opinions. 22 23 21 N/A N/A
In my work unit, I would feel free to speak about racism in the workplace without fear of reprisal. (Racism refers to any individual action or institutional practice which treats people differently because of their colour or ethnicity.)table 1 note * 23 N/A N/A N/A  
My immediate supervisor encourages me to work collaboratively with others outside of my work unit. 24 24 N/A N/A N/A
I receive useful feedback from my immediate supervisor on my job performance. 25 25 22 30 30
I feel that my immediate supervisor supports my career goals.table 1 note * 26 N/A N/A N/A N/A
My immediate supervisor keeps me informed about the issues affecting my work. 27 27 24 32 32
Since the beginning of the COVID-19 pandemic, have you requested flexible work hours, either formally or informally?table 1 note * 28 N/A N/A N/A N/A
During the COVID-19 pandemic, my immediate supervisor supported the use of flexible work hours. table 1 note ** 29 N/A N/A N/A N/A
I am satisfied with the quality of supervision I receive. 30 31 26 37 36
Senior managers in my department or agency lead by example in ethical behaviour. 31 34 29 40 39
I have confidence in the senior management of my department or agency. 32 35 30 41 40
Senior management in my department or agency makes effective and timely decisions. 33 36 31 42 41
Essential information flows effectively from senior management to staff. 34 37 32 44 43
Senior managers in my department or agency use both official languages in their interactions with employees. 35 38 N/A N/A N/A
My department or agency does a good job of communicating its vision, mission and goals. 36 39 33 45 45
I feel that change is managed well in my department or agency. 37 40 N/A N/A N/A
If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation. 38 41 34 47 48
My department or agency does a good job of promoting values and ethics in the workplace. 39 42 35 N/A N/A
I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal. 40 43 36 49 50
My department or agency does a good job of supporting employee career development. 41 44 37 52 53
I believe I have opportunities for promotion within my department or agency, given my education, skills and experience. 42 45 38 53 54
To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? table 1 note ** 43 46 N/A N/A N/A
To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations 43a 46a N/A N/A N/A
To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities 43b 46c N/A N/A N/A
To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination 43c 46g N/A N/A N/A
To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues 43d 46h N/A N/A N/A
I feel I would be supported by my department or agency if I proposed a new idea. 44 47 39 54 N/A
I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).table 1 note ** 45 48 41 56 56
My department or agency implements activities and practices that support a diverse workplace. 46 49 40 55 55
My department or agency implements initiatives that promote anti-racism in the workplace. table 1 note * 47 N/A N/A N/A N/A
I would feel comfortable sharing concerns about issues related to racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsman, human resources advisor).table 1 note * 48 N/A N/A N/A N/A
Overall, my department or agency treats me with respect. 49 50 42 57 57
I would recommend my department or agency as a great place to work. 50 51 43 58 58
I am satisfied with my department or agency. 51 52 44 59 59
I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service. 52 53 45 60 60
Do you intend to leave your current position in the next two years? 53 54 46 61 61
Please indicate your reason for leaving. 54 55 47 62 62
Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months? 55 58 48 N/A N/A
From whom did you experience harassment on the job? 56 59 49 N/A N/A
Please indicate the nature of the harassment you experienced. 57 60 50 N/A N/A
What action(s) did you take to address the harassment you experienced? 58 61 51 N/A N/A
Why did you not file a grievance or formal complaint about the harassment you experienced? 59 62 52 N/A N/A
I am satisfied with how matters related to harassment are resolved in my department or agency. 60 64 53 69 68
My department or agency works hard to create a workplace that prevents harassment. 61 65 54 70 69
Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months? 62 66 55 N/A N/A
From whom did you experience discrimination on the job? 63 67 56 N/A N/A
Please indicate the type of discrimination you experienced. 64 68 57 N/A N/A
What action(s) did you take to address the discrimination you experienced? 65 69 58 N/A N/A
Why did you not file a grievance or a formal complaint about the discrimination you experienced? 66 70 59 N/A N/A
I am satisfied with how matters related to discrimination are resolved in my department or agency. 67 72 60 81 79
My department or agency works hard to create a workplace that prevents discrimination. 68 73 61 82 80
I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.table 1 note * 69 N/A N/A N/A N/A
Overall, to what extent do the following factors cause you stress at work? table 1 note ** 70 74 62 83 N/A
Overall, to what extent do the following factors cause you stress at work? Risk of exposure to COVID-19table 1 note * 70a N/A N/A N/A N/A
Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues 70b 74a 62a 83a N/A
Overall, to what extent do the following factors cause you stress at work? Heavy workload 70c 74b 62b 83b N/A
Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines 70d 74c 62c 83c N/A
Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work 70e 74d 62d 83d N/A
Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours 70f 74e 62e 83e N/A
Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life 70g 74f 62f 83f N/A
Overall, to what extent do the following factors cause you stress at work? Balancing work and caregiving responsibilities (e.g., children, elderly, family member(s)) during the COVID-19 pandemictable 1 note * 70h N/A N/A N/A N/A
Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making 70i 74g 62g 83g N/A
Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities 70j 74h 62h 83h N/A
Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations 70k 74i 62i 83i N/A
Overall, to what extent do the following factors cause you stress at work? Lack of recognition 70l 74j N/A N/A N/A
Overall, to what extent do the following factors cause you stress at work? Feeling disconnected from colleaguestable 1 note * 70m N/A N/A N/A N/A
Overall, to what extent do the following factors cause you stress at work? Information overload 70n 74k 62j 83j N/A
Overall, to what extent do the following factors cause you stress at work? Physical work environment 70o 74l 62k 83k N/A
Overall, to what extent do the following factors cause you stress at work? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)table 1 note * 70p N/A N/A N/A N/A
Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodations issues 70q 74m 62l N/A N/A
Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination 70r 74n 62m 83l N/A
Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s) 70s 74o 62n 83m N/A
Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me 70t 74p 62o 83n N/A
Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me 70u 74q 62p 83o N/A
Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies) 70v 74r 62q 83p N/A
Overall, to what extent do the following factors cause you stress at work? Lack of job security 70w 74s 62r 83q N/A
Overall, to what extent do the following factors cause you stress at work? Personal issues 70x 74t 62s 83r N/A
To what extent is stress from the COVID-19 pandemic negatively impacting your ability to carry out day-to-day work responsibilities?table 1 note * 71 N/A N/A N/A N/A
Overall, my level of work-related stress is… 72 75 63 84 N/A
After my workday, I feel emotionally drained. 73 76 64 85 N/A
My department or agency does a good job of raising awareness of mental health in the workplace. 74 77 65 86 N/A
I believe senior managers in my department or agency take adequate steps to support the mental health of employees during the COVID-19 pandemic.table 1 note * 75 N/A N/A N/A N/A
I would feel comfortable sharing concerns with my immediate supervisor about my mental health.table 1 note * 76 N/A N/A N/A N/A
My immediate supervisor supports my mental health and well-being.table 1 note * 77 N/A N/A N/A N/A
I would describe my workplace as being psychologically healthy. 78 78 66 87 N/A
I feel that the information I receive from my department or agency related to the COVID-19 pandemic is… Clear and easy to understand.table 1 note * 79a N/A N/A N/A N/A
I feel that the information I receive from my department or agency related to the COVID-19 pandemic is… Provided in a timely manner.table 1 note * 79b N/A N/A N/A N/A
I feel that the information I receive from my department or agency related to the COVID-19 pandemic is… Relevant to the work that I do. table 1 note * 79c N/A N/A N/A N/A
I feel that the information I receive from my department or agency related to the COVID-19 pandemic is… Consistent with the information provided to me by my immediate supervisor.table 1 note * 79d N/A N/A N/A N/A
I feel that the information I receive from my department or agency related to the COVID-19 pandemic is… Available in both official languages. table 1 note * 79e N/A N/A N/A N/A
During the COVID-19 pandemic, my department or agency has effectively communicated the mental health services and resources that are available to me.table 1 note * 80 N/A N/A N/A N/A
I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.table 1 note * 81 N/A N/A N/A N/A
I am satisfied with the measures my department or agency is taking to protect my physical health and safety during the COVID-19 pandemic.table 1 note * 82 N/A N/A N/A N/A
Are you a supervisor? 83 32 27 38 37
I am equipped to support employees in my work unit who are experiencing mental health issues. 84 33 N/A N/A N/A
Since the start of the COVID-19 pandemic, have you managed any employees who have been working remotely?table 1 note * 85 N/A N/A N/A N/A
My department or agency has provided me with adequate training and/or resources to manage a remote team during the COVID-19 pandemic.table 1 note * 86 N/A N/A N/A N/A
Having carefully read the definition of duty to accommodate, did you have workplace accommodation measures in place before the COVID-19 pandemic which are no longer being met?table 1 note * 87 N/A N/A N/A N/A
Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?table 1 note ** 88 79 N/A 88 81
Were the requests for workplace accommodation measures related to a disability?table 1 note * 89 N/A N/A N/A N/A
Were any workplace accommodation measures implemented?table 1 note ** 90 80 N/A 89 82
I am satisfied with the workplace accommodation measures that were implemented.table 1 note ** 91 81 N/A 90 83
I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.table 1 note * 92 N/A N/A N/A N/A
In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?table 1 note ** 93 N/A N/A N/A N/A
Have all your pay or other compensation issues been resolved?table 1 note ** 94 N/A N/A N/A N/A
I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.table 1 note ** 95 N/A N/A N/A N/A
I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.table 1 note ** 96 N/A N/A N/A N/A
To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service? 97 87 73 N/A N/A
For which department or agency are you currently working? 98 88 74 96,97 84
In which organizational unit are you currently working? 99 89 75 98 85
Are you currently a shift worker? 100 90 76 99 86
Do you work full-time or part-time? 101 91 N/A 100 87
Which of the following best describes your current work situation? Working on-sitetable 1 note * 102a N/A N/A N/A N/A
Which of the following best describes your current work situation? Working remotely or teleworkingtable 1 note * 102b N/A N/A N/A N/A
Which of the following best describes your current work situation? A combination of working on-site and working remotely or teleworkingtable 1 note * 102c N/A N/A N/A N/A
Which of the following best describes your current work situation? Othertable 1 note * 102d N/A N/A N/A N/A
During the COVID-19 pandemic, have you taken “Other Leave with Pay” (code 699 or its equivalent) specifically related to the COVID-19 pandemic?table 1 note * 103 N/A N/A N/A N/A
Since the beginning of November 2020, have you taken “Other Leave with Pay” (code 699 or its equivalent) specifically related to the COVID-19 pandemic?table 1 note * 104 N/A N/A N/A N/A
What is your current employee status? 105 93 77 102 89
Please indicate your occupational group. 106a 94a 78a 103a 90
Please indicate your level. 106b 94b 78b 103b 91
With which of the following communities do you most closely identify in relation to your current job? 107 95 79 104 92
In total, how many years have you been working in the federal public service? 108 96 80 105 93
In total, how many years have you been working in your current department or agency? 109 97 81 106 94
What is your first official language? 110 98 82 107 95
Do you occupy a position in which you provide services directly to the public as a regular part of your job? 111 100 83 109 97
In which province or territory do you work? 112 102 84 111 99
Do you work in one of the following designated bilingual areas of Quebec or Ontario? 113 103 N/A 112 100
What is your age group? 114 104 85 113 101
What is your gender? 115 105 86 114 102
Are you an Indigenous person?table 1 note ** 116 106 87 116 104
You indicated that you are an Indigenous person. If you wish to provide further details, please specify the group to which you belong.table 1 note ** 117 107 N/A N/A N/A
Are you a person with a disability?table 1 note ** 118 108 88 117 105
You indicated that you are a person with a disability. If you wish to provide further details, please select the box(es) that apply to you.  table 1 note ** 119 109 N/A N/A N/A
Are you a member of a visible minority group? 120 110 89 118 106
You indicated that you are a member of a visible minority group. If you wish to provide further details, please select the box(es) that apply to you. 121 111 N/A N/A N/A
What is your sexual orientation? 122 112 90 N/A N/A
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