Office of the Federal Ombudsperson for Victims of Crime
An institution that operates independently and at arm’s length from the Government of Canada, working to provide a voice for victims of crime, at the federal level, and to ensure that the commitments to respect victims and survivors are met and that their rights are upheld.
We are currently experiencing higher volume of calls and emails, which may result in longer wait or response times. Help is available. Find other support resources here.
If you or someone you know are in danger, dial 9-1-1 immediately for emergency services in your area.
Dial 9-8-8 for the Suicide Crisis Helpline Call 1-833-456-4566 for Crisis Service Canada
Call 1-800-668-6868 to reach the Kids Help Phone 1-855-242-3310 for the Hope for Wellness Line
The Office of the Federal Ombudsperson for Victims of Crime does not handle immigration or refugee matters. Our mandate is limited to issues affecting victims and survivors of crime that fall under Canadian federal jurisdiction, including rights under the Canadian Victims Bill of Rights, victim rights under the Canadian Charter of Rights and Freedoms, and access to federal victim-related programs and services. While we can provide general information to Canadians who have been victimized outside Canada, we cannot become involved in crimes that occur outside Canada. We have no authority over foreign criminal justice systems, proceedings, or decisions made by foreign governments or authorities.
Information and services
About us
Who we are, how we help victims, our mandate, how we came to be, about the Ombudsperson Benjamin Roebuck, the Order in Council, etc.
Victims' Rights
About the Canadian Victims Bill of Rights, quasi-constitutional legislation enacted in 2015.
Victims in the criminal justice system
Learn about the roles and responsibilities of victims in the criminal justice system and the assistance available to them.
Victim services in Canada
Victim Services Directory; Federal/Provincial/Territorial Victim Services; and Victim Financial Assistance.
Make a complaint
How to make a complaint with us, the types of complaints we take on, and information on the complaint process.
Systemic Investigation - Survivors of sexual violence
Our in-depth work into the experiences of survivors of sexual assault in Canada's criminal justice system.
Recommendations to government
Recommendations we made to government (submissions, letters, etc.) to ensure victims' needs are considered and their rights are upheld.
Publications
Subscribe to our newsletter; read our reports and research papers; view our brochures and infographics.
News and media
Statements, News Releases, Media Advisories, newsletters, media inquiries and social media notice.
Features
What's New
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