DAOD 3012-0, Food Services Operations

Table of Contents

  1. Introduction
  2. Definitions
  3. Policy Direction
  4. Consequences
  5. Authorities
  6. References

1. Introduction

Date of Issue: 2002-06-18

Date of Last Modification: 2022-04-14

Application: This DAOD is a directive that applies to employees of the Department of National Defence (DND employees) and an order that applies to officers and non-commissioned members of the Canadian Armed Forces (CAF members).


Approval Authority: Director of Staff, Strategic Joint Staff (DOS SJS)

Enquiries: Strategic J4 Food Services (Strat J4 Food Svcs)

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2. Definitions

CAF Food Services (services d’alimentation des FAC)

The organization of personnel, facilities and resources in units and other elements that provides public food services to CAF members and others. (Defence Terminology Bank record number 42925)

food defence (défense alimentaire)

Actions, regulations, and other measures designed to prevent deliberate contamination or adulteration of food and food items thereby making them unsafe for consumption. (Defence Terminology Bank record number 694092)

food safety (sécurité alimentaire)

Actions, regulations, and other measures designed to prevent natural or accidental contamination or adulteration of food and food items thereby making them unsafe for consumption. (Defence Terminology Bank record number 694091)

public food services (services d'alimentation publics)

Food services that are funded by the DND and provided by CAF Food Services. (Defence Terminology Bank record number 43200)

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3. Policy Direction


3.1 CAF Food Services provide food services in all garrison, base and operational settings, in and outside Canada, using DND employees, CAF members and other civilian and contracted personnel.

Policy Statement

3.2 The DND and the CAF are committed to providing effective and cost efficient food services that:

  1. enable CAF activities in and outside Canada;
  2. meet the nutritional requirements of CAF members and others; and
  3. are compliant with the DND and CAF Food Safety and Food Defence Program in A-85-269-001/FP-001, Food Services Manual.


3.3 The DND and the CAF must:

  1. offer quality food services that are timely and responsive to the requirements of CAF members and others;
  2. provide food choices for diners that:
    1. meet the guidelines set out in Canada’s Food Guide of Health Canada;
    2. meet the requirements of the CAF Nutrition Strategy for Fresh Feeding; and
    3. afford religious or spiritual accommodation;
  3. ensure that all cooks, food services officers and other personnel of the CAF Food Services achieve and maintain their occupational skills to meet operational readiness requirements;
  4. implement standards, performance measurement and compliance and reporting systems, which support Government of Canada policies;
  5. ensure a periodic review of food choices that reflect the diversity of the CAF;
  6. implement systems that:
    1. maximize operational support readiness;
    2. optimize the effectiveness and efficiency of food services operations;
    3. promote the economy of, and accountability for, resources used for food services through a nationally standardized point of sale system;
    4. provide necessary nutrition for CAF members conducting CAF activities in and outside Canada; and
    5. conform with food safety and food defence legislation and policies; and
  7. ensure the primary mandate of CAF Food Services is met prior to utilizing any food services surplus capacity for other purposes.

Use of Surplus Capacity

3.4 If a CAF Food Services facility has surplus capacity, food services may be provided to customers who are not publicly funded to receive meals and food enhancements. The food services must be defendable, based on established effective strength capacity and used only in support of DND and CAF official functions or for the repayment of meals within a static facility. Official mess dinners, Treasury Board (TB) events and hospitality supported expenditures are defendable uses of surplus capacity. The facility providing food services that uses surplus capacity under these circumstances must:

  1. determine the appropriate recoverable amount in accordance with B-GS-055-000/AG001, Provision of Services to Non-Defence Agencies;
  2. meet the requirements in the TB hospitality and events policy and direction on the Assistant Deputy Minister (Finance) (ADM(Fin)) Hospitality and Events intranet site; and
  3. require payment using the nationally standardized point of sale system of the facility.

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4. Consequences


4.1 Should clarification of the policy statement, requirements or authorities set out in this DAOD be required, DND employees and CAF members may seek direction through their channel of communication or chain of command, as appropriate. The anticipated results set out in the policy statement may not be achieved by the DND and the CAF if the requirements specified in this DAOD are not properly implemented. Not achieving the anticipated results could affect the ability of the DND and the CAF to ensure that the CAF is prepared to undertake missions for the protection of Canada and Canadians and the maintenance of international peace and stability.

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5. Authorities

Authority Table

5.1 The following table identifies the authorities associated with this DAOD:

The ... has or have the authority to …

level one advisors, commanders of commands, formations, bases and wings, and unit commanding officers

  • oversee the application of national policies, instructions, directives, standards and practices for food services in their organizations;
  • allocate resources commensurate with the level of food services activities and required performance standards; and
  • approve the use of resources for food services in their organizations.


  • issue policies, instructions, directives, standards, practices and guidelines for food services.

Director General Support Strat J4

  • approve systems for food services.

Director Compensation and Benefits Administration

  • approve entitlement to rations.
Director Force Health Protection
  • issue policies, instructions, directives and guidelines for the inspection of food services by preventive medicine technicians.
Strat J4 Food Services
  • issue procedures, instructions and standards for food services;
  • direct the implementation of systems for food services; and
  • advise on the appropriate use of resources for food services.
commanding officers of bases, units and elements
  • draw a daily ration to the approved scale in accordance with Queen’s Regulations and Orders for the Canadian Forces (QR&O) article 36.35, Entitlement to Rations.

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6. References

Acts, Regulations, Central Agency Policies and Policy DAOD

Other References

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